Customer Service Inventory Control

John W Diczhazy

**** ******* ** • San Diego, California 92111 Phone # 858-***-****

************@*******.***

OBJECTIVE:

To work for a strong stable company in the career field of Warehouse, Materials, Inventory Control, Shipping, Transportation Supervision or Management.

SKILLS: Microsoft Word Microsoft Excel Microsoft Windows EPICOR (DATAFLOW) ERP 7.2 Outlook Express

ORACLE, MFG PRO FOUR-TH SHIFT Red line (SOP)

Fed-Ex Online DHL Online SEKO Logistics software

UPS Online EXCOSTAR Fed-EX SHIP MANAGER

EXPERIENCE

Worked independently start up company (volunteer) 05/2009 to present

• Temporarily relocated to Oregon for a change in life style and find work. Back in San Diego now (lack of work. poor economy.)

• Worked in manufacturing environment for a start up company in the R&D as well the building of prototype machine.

• Developed as implemented, Inventory Control, Invoice Documentation, Part Number sequence system, Established procedures for price quoting as well as purchasing.

• rice quoted purchased various manufactured parts. Raw material for R&D as well as production.

• Scheduled, held Human Resources meetings, Production as well as R&D meetings. Coordinated work between departments to fulfill production schedule.

Vought Aircraft (Contract Ended) Hawthorne, California

Traffic Administrator III 12/2008 to 05/2009

• Executed daily operations of Traffic Department. Served as first point of contact for all traffic requirements for Boeing Aircraft shipments.

• Studied shipping notices, bills of lading, invoices, orders and other records to determine shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules for on time deliveries to multiple costumers for LT LTL as well as oversized loads. Used routing guides to formulate shipping methods

• Verified paperwork against parts for accuracy in part numbers, revision levels quantity, ECN or build changes. Worked with QC to expedite parts to meet on time ship schedule.

• Successfully managed after hour’s coordination of pick up and deliveries.

• Applied knowledge of shipping procedures, routes and rates. Prepared bills of lading. for all shipments.

• Structured and maintained all files associated documentation associated with the Traffic Department.

• Researched and recommended, booked freight forwarders along with inland carriers.

• Purchased associated shipping material for Traffic Department, maintaining effective inventory control.

• Utilized multiple online freight company’s websites to coordinate pick-ups and deliveries.

Accumetrics (Reorganization Lay off) San Diego, California

Warehouse Logistics Supervisor / Medical Device Company 05/2008 to 10/2008

• Supervised team in a GMP, FDA .ISO 9001 warehouse environment.

• supervised the Shipping Receiving warehouse areas to insure products were received and shipped. Worked with Supply Chain Departments to insure proper flow of material to departments to insure on time build schedule.

• Red Line corrections to all Warehouse Standard Operating Procedures (SOP). Instruct, train team in all new procedures established for department.

• Handled disciplinary issues as needed. Handled departmental scheduling of personnel.

• Coordinate International and Domestic shipments. Handle all damage claims as well as other issues as they arise.

• Coordinate all material movement in warehouse to optimize space. Kitting, backorders ECN, Revisions changes

• Coordinate weekly meetings for warehouse, Handle facilities movements internally for departments. Handle all Internal Audits for Warehouse work to comply with Corrective Action Requirements (CAR) when required to Handled Customer Service Inquiries regarding shipments when required.

Natural Alternatives International (Company Reorganization Lay-off) San Marcos, California

Shipping Logistics Supervisor / Dietary Supplement Manufacturer 10/2007 to 03/2008

• Supervisor Shipping Team in all aspects of verifying palletizing wrapping, of products for shipment.

• Coordinate with Planning, Production, Quality Control movement of Paperwork Releases to meet on time Shipping Schedule. Coordinate with multiple customers nationwide sending order information to customers to obtain proper Documentation to Ship orders on time domestically as well as worldwide.

• Arrange with Freight Forwarders the movement of product by Inland Trucking, Ocean, Air, Rail, Worldwide.

• Coordinate with forwarders Vessel Sailing Schedules Transit Times to Port or Door to Door. Verify, Ship raw material to vendors for assembly, generate Shipping Documentation arrange carriers / forwarders for shipment for domestic / foreign shipments form vendor sites. Track all Inbound / Outbound shipments form NAI to vendors

•Negotiate Freight Rates. Arrange carriers for Nationwide Vendors for all Inbound Freight to maximize Freight Cost Savings. Prioritize, Schedule, arrange movement of all Outbound Freight Worldwide. Originated, implemented Internal Departmental Procedures for Shipping / Logistics Department.

Cardinal Health (Contract Position) Business Systems Logistics Analyst San Diego, California 05/2007 to 07/2007

• Receive Return Orders via phone calls e-mail.

• Input Orders into PAR. Research orders in IDS, Input into Oracle. Familiarized myself with SAP. Prioritize schedule Order pick-up with Logistics.

• Was instrumental in recovering 5.5 million dollars of company assets with in a 10-week period.

• Successfully handled coordination of supplying timely logistics information regarding unit movement

• Structured and maintained spreadsheet for real time data for accounting as well as daily management review.

• Spearheaded Conference calls to update unit locations to forward to logistics to schedule returns.

• Responded to written and telephone requests for proper location contract details as well scheduling movement with Traffic Department. Provided personalized service to all Customer Service Field Managers as well on site representatives to coordinate contract updating regarding units in the field.

• Researched and recommended which direction to go concerning the contractual issues concerning specific serialized units.

Medical Leave San Diego California

01/2006 to 05/2007

Peregrine Semiconductor (Lay off Medical) San Diego, California

Shipping Receiving Specialist Supervisor 09/2004 to 01/2006

• Planned layout of stockroom, warehouse, and other storage areas, considering turnover, size, weight, and related factors pertaining to items stored. Assigned duties and examined work for exactness, neatness and conformance to policies and procedures.

• Handled all activities in verifying and keeping records on incoming and outgoing shipments and preparing items for shipment. Compiled records of unfilled orders tracked issued and shipped same. Handled RMA's.

• Executed daily operations of Warehouse, Shipping Receiving Departments. Prioritize incoming material through QC. Manage MRB for company. Schedule meetings to reconcile items in MRB. Receive price quotes; purchase all material for production as well as engineering. Extensive knowledge in ESD environment.

• Studied shipping notices, bills of lading, invoices, orders and other records to determine shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules. Negotiated freight rates and lanes domestic as well International. Handle all Customs related issues.

• Was instrumental in coordinating material movement throughout the Supply Chain with Peregrine Semiconductor.

• Spearheaded implementation of 3 PL with overseas manufacturing partner.

• Prepared bills of lading. Prepared all documentation for all Domestic and International orders. Using Fed-Ex, DHL various online freight company's.

• Studied and standardized procedures to improve efficiency of subordinates.

• Purchased one third of company’s purchase orders (price quoting, inputting ordering, follow through to completion of PO).

• Provided direction and assistance to all Customers internal as well as external.

SAIC (Work Slow down San Diego, California

Materials Logistician Defense Contractor 07/2002 to 09/2004

• Compiled records concerned with ordering, receiving, storing, issuing and shipping materials, supplies and equipment.

• Compiled data from sources such as contracts, purchase orders, invoices, requisitions and accounting reports.

• Entered information into computer to maintain inventory, purchasing, shipping, and other records.

• Was instrumental in packing job boxes for domestic as well international repairs afloat.

• Researched using parts drawings Fed log and Haystacks along with various technical manuals and vendor catalogs to coordinate quoting, purchase requisition, inputting, receiving all raw material and apart for Elevator Support Unit North Island.

• Kept back order files in established sequence and released back orders for issue and shipment as stock became available.

• Compared nomenclature, stock numbers, authorized substitutes and other listed information with catalogs, manuals, parts lists and similar references to verify accuracy of requisitions and shipping orders.

Utilized various military logistics operations to insure on time delivery to support multiple repair operations state side abroad.

Jomed Medical Device Company San Diego, California

Warehouse Logistics Supervisor Plant Closed relocated to Northern Ca 08/1999 to 07/2002

•. Responsible for start up of Warehouse, Inventory, Inventory Control Shipping and receiving Departments using FDA ISO 9000 guide lines.

• Supervised and coordinated activities of workers concerned with ordering, receiving, storing, inventorying, issuing and shipping medical devices and materials worldwide.

• Planned layout of stockroom, warehouse and other storage areas, considering turnover, size and weight of items stored.

• Initiated implemented trained employees in Level three work Instructions along with implementing all SOP's for Warehouse and Shipping Department.

• Work closely with R&D, production and purchasing to launch five product lines through R&D Warehouse to production

• Advised employees on care and preservation of items received, stored and shipped, on methods for handling, storing, maintaining and shipping stock and on use of equipment.

• Trained and managed warehouse employees to achieve significant improvements in their productivity.

• Reviewed records to determine accuracy of information, compliance with established procedures and adequacy of stock levels.

• Scheduled work for wall-to-wall year-end physical inventories, reconciled all discrepancies until closed.

• Supervised twelve employees, scheduled work hours, resolved conflicts, and determined salaries.

• Negotiated freight rates for domestic and international shipping. Worked all customs issues and track all international and domestic shipments. Ordered, stocked inventoried issued all Hazardous Material.

• Handled all Associated Export Documentation for International Shipments.

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EDUCATION:

Lions Technology San Diego, California

49-CFR Hazardous Material /IATA Hazardous Airshipments Certification 2009

Department of Commerce San Diego, California

Export Controls Certificate 2008

Alliant International University San Diego, California

Associates Degree / Global Logistics Specialist 2002

ISO 9000 Audit Team Jomed Medical Devices

Jomed Medical Internal Audit Team Member 2000

GMP Collage Jomed Medical Devices

(GMP) Good Manufacturing Practices Certificate 1999

San Diego, California

APICS Back to Basics Certificate 1999

"Letters of Recommendations are available as well References upon request"

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