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Customer Service Data Entry

Calgary, Alberta, Canada
January 09, 2017

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Debbrah Kabestra

** ********* **** *.*.

Calgary, Alberta, T2J 6N1

HM 403 ***-**** CELL: 403 ***-****

Objective: To contribute to the best of my ability to enhance my employer’s company, while being provided with the opportunity to continue to learn and grow.


June 2014 until September 2015 (laid off)

Meerkat Roofing-Receptionist/Data Entry

•Customer Service

•Liaison between Insurance companies and Home Owners

•Electronic mail/outlook

•Data Entry

•Attention to detail/problem solving

•General office duties/equipment


July 2013 until June 2014 working as a temp for manpower (General Office/Administrator)

September 2007 – July 2013

Bank of Montreal-Financial Service Coordinator (Administrator Assistant)

•Proficient in Microsoft office, outlook, excel.

•Managed the receptionist area, greeting customers and responding to telephone inquiries, responding to e-mail and customers’ requests for information, directing inquiries to proper individual to assist if unable to do so myself.

•Problem solving and working independently.

•Distribution of incoming mail to correct recipients throughout the office. Responsible for all courier packages in and out. To the preparation of photocopies and out coming facsimiles.

•Responsible for rotation of all promotional flyers and posters.

•Managed daily office operations and maintenance of equipment.

•Processed deposits, bill payments and mortgage payments. Helped customer become aware of new products, showed them how it would benefit them.

February 2007 to September 2007

BMO Capital Markets-Receptionist/Administration Support

•Welcomed and directed clients to their appointments

•Distribution of incoming mail to correct recipients throughout the office.

•Maintained and reserved the executive room calendar.

•Organized files, developed spreadsheets, faxed reports and scanned documents.


Mount Royal College – Graduate – Community Rehabilitation Practitioner - 1984


Multiple line phone as a receptionist; faxing; scanning; Outlook; calendar management; Internet; photocopier; printer; accounts receivable; accounts payable; bank reconciliations; interpersonal skills; client relations; data entry, registration of mortgages, project manager.


Successfully operated and owned my own company, Sunshine Funtime Childcare Services from July 1989 to July 2000.

Became “Customer Service Qualified” an award given for performing above and beyond customer service while at the Bank of Montreal.


Bank of Montreal

Cheryl Auld/FSM


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