Project Support
Resume:
Balaji
M-703-***-**** ****.**********@*****.***
Experience Summary
I have over 13 years of experience in Business to Business integration and Enterprise Application Integration Development & support Activities. As part of my assignments I have good domain knowledge of Health Care, retail, Banking, Manufacturing. Expertise on EDI messages for Health care, Logistics, retail companies and standards like ANSI X12, EDIFACT and HIPAA.
Technical Skills Summary
•Experience in EDI transactions 850, 860, 812, 820, 824, 852, 846, 823, 810, 856&EDI HIPAA transactions such as 834, 270, 271, 837, 276, 277, 277CA, 835 transactions.
•Solid experience in handling production support issues in the form of Helpdesk Tickets and meeting the SLAs (Service Level Agreements).
•EDI account handling, Trading Partner setup, Problem Resolution and Troubleshooting, mapping and transfer of EDI Data from one system to another.
•Good knowledge on testing & integrating transactions from EDI to SAP in Supply Chain Management Process.
•Extensive experience in B2B, EAI domains & EDI using different tools like Sterling Integrator, EDIFECS, Web sphere Transformation Extender (former Mercator), WebMethods 4.6.
•Good understanding in analysing the Business Requirements and preparing the Functional, Technical specifications and also System related support documents.
•Development, Maintenance and Support of various full life cycle software projects with on-site, off-shore models in various technologies.
•Sound knowledge on estimating the EDI efforts and develop various kinds of Statements of Work (SOW) or contracts for a fixed bid and T&M projects with Agile as well as Scrum methodology.
•Familiar with Warehouse Management and Operations.
•Received “Appreciation Award” from various clients for the contributions to the various projects.
•Expertise with Agile software development methodology & Scrum model.
•Ability to learn things quickly and highly motivated team player with strong skills and can work under pressure in achieving organizational goals.
Education and Certifications
Masters in Computer Science, India
Certified Scrum Master
Certified in IBM WebSphereConnect
Technical Skills
Operating Systems
Languages
EDI EAI Technologies
Reporting Tools
Databases
Tools and Utilities
Windows, Ubuntu1.6, LINUX
Java, Java Script, JSP, HTML, XML
Sterling Integrator, GIS, Gentran (Unix), EDIFECS, WTX, Mercator, WebMethods 4.6
Esynergy, Remedy 8.1, HP Quality Center, Jira
SQL Server
MS Visio, MS Project
Project Experience Summary
Johnson & Johnson, Piscataway, NJMay 2015 - Current
Sr EAIDeveloper/EDI Architect
Thisecare shop application involves implementation of new features using Hybris cronjobs, Solr search for acquiring product details, design and implementation of product details page & product listing page. Source system sterling integrator will publish the data in csv format to Hybris which needs to be further validated by Hybris management console or directly in the database.
Responsibilities: -
Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc
Shielding the team from interruptions during the sprint & removing obstacles that affect the team.
Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%.
Work directly with partner specifications to perform gap analysis and convert these into deployable translation maps.
Setting up and troubleshooting B2B communications to include (AS2, SFTP, FTP, Connect Direct)
Work closely with our VAN to establish interconnects between JnJ and EDI Trading Partners
Manage the lifecycle of code development, from ideation to sprints to deployment.
Communicate with management, product owner on product issues.
Track and communicate team velocity and sprint/release progress.
Environment: -Sterling Integrator, SAP Hybris, MQ Series/SFTP, AS2, Jira, Remedy8.0, Microsoft Project Plan, MS Visio
Honeywell, Morristown, NJApr 2014 - May 2015
Sr EAI Developer/ Architect
Honeywell CAESS application sends and receives of routine business documents between Trading Partners, (customers, suppliers, third parties, banks A wide range of documents can be transmitted in Standard EDI format. As part of CAESS EDI implementation project, we are meant to provide service for Honeywell European & NA region Trading Partners by doing workaround on map developments / enhancements, deployment of maps in prod& post production hyper care activities.
Responsibilities: -
Managing around 10 resources within project across different areas (development& support).
Managing the operations of managed services support, managing the resourcing and Reporting
Involving in new requirement gathering with theBusiness stakeholders and providing them with necessary estimate.
Participated in regular meetings with various business key users and customers to understandtheir requirements and problems they are being faced, explain Coordinate them to the team members and with all members to ensure smooth flow of information.
Research complex customer problems, issues, and circumstances and provide recommendations, alternatives, and risk assessments
Regularly monitoring the pending incidents using Remedy tool, discuss with the team and drive for incident closure.Sharing Weekly incident volume report, weekly CR/SR tickets report, monthly MOR deck, monthly Translation Failure report to the client and involve in weekly status calls with the Client.
Achievements: -
Proposed new ideas and process initiatives to improve productivity were very well appreciated by customers.
Reduced the # of ‘Translation Failure’ incidents originating from ACS HSP-US & AERO divisions
Approached IBM and fixed release character issue by introducing new LFTRAN translator.
Environment: - Gentran UNIX 6.1, Connect Enterprise 2.5, Remedy 8.1, Sterling VAN’s-GXS, INTESA, ATLAS 400, X400,TradeXpress AS2, OFTP
3M, Minneapolis, MN May 2013 - Apr2014
Sr. EAI Developer/ Architect
This project contains three middleware systems of 3M(NGG SI, Gateway and EAI).Next Generation Gateway is intended to be the corporate B2B gateway to service all EDI and Managed File Transfer integrations within 3M’s Trading community.Supporting around 8000 Trading Partners via EDI and 210 Trading Partners via WebMethods for around 37 applications. Level 1, 2, 3 Support for EDI Gateway and Level 2, 3 support for WebMethods. Team receives around 300 tickets as a part of the support process. Onboarding various trading partners via EDI. As 3M EDI makes enquires to partners for their EDI capabilities and what 3M can offer for them. Once all details are gathered 3M works on EDI maps to handle data, setup communication such as sftp or VAN to exchanges files.
Responsibilities: -
Involving in new requirement gathering with the NGG Business stakeholders and providing them with necessary estimate.
Upgrading the maps developed in lower versions of SI mapper to Higher versions.
Daily maintenance tasks on SI like watching the error folder and halted BP’s and fixing it is in team scope else escalating to development team.
Participate with Project team in design, documentation, development, production rollout.
Analyze & estimate all requirements and maintain all architecture business systems and documents
Lead client training, design and knowledge transfer sessions.
Regularly monitoring the pending incidents using HPQC tool, discuss with the team and drive for incident closure.
Sharing Weekly incident report sheet, SAP IDOC volume report to the client and involve in weekly status calls with the Client.
Environment: - Sterling Integrator, SAP, WebMethods, BMC Remedy, SIMON TV, PUTTY, Sterling File Gateway, HP Quality Center, SFTP, GXS VAN.
BCBSMN, EAGAN, MN Sep 2012 - Apr 2013
Sr EAI Developer
HIPAA 5010 project involves implementation and configuration of the Blue Cross Blue Shield of Minnesota(BCBSMN) Edifecs solution. The design of the system is broken down into several major run-time components such as XEngine Server, TM(includes ETL, Edifecs Data store, TM web applications) for the implementation.
Responsibilities: -
At the beginning of this project I came onsite to get EDIFECS tool training by EDIFECS product team and participated in getting KT from IBM Vendor. Also participated in taking care of critical project deliverables.
Gather functional and business requirements from client, understanding the business requirements of the customer and transforming them into Technical software design. Lead client training, design and knowledge transfer sessions at on-site
Provide contributions to Concurs project methodology and document library which includes development of new documents/processes as well as updates to existing documents/processes.
Resolved the raised defects on Edifecs for 834, 835, 837, 820, 270/271, 276/277 & 278-Req/ 278-Res transaction.
Regularly monitoring the pending incidents using IT2B tool, discuss with the team and drive for incident closure.
Sharing Weekly incident report sheet to the client and involve in weekly status calls with the Client.
Provided technical expertise and guidance to the team, review and deliver high quality deliverables to the client on a timely basis.
Environment: - HIPAA EDI, EDIFECS 7.0(Spec Builder, TM/TPM, XE/XEServer), MQ Series, WINSCP, WTX. Oracle 8i, ITSM incident tracking tool
Walgreens, Chicago, IL Apr 2011 – Sep 2012
EAI Developer
The customer, a global pharmaceutical Leader, approached for assistance in the development and migration of their current DC PO/ASN/Invoiceapplicationrunning on Gentran Mainframes from Gentran Mainframes to Gentran Integration Suite. The customer had a requirement to replace the old Gentran mainframes tool and associated applications. The project-involved assessment of Client’s existing EDI environment, perform an evaluation of multiple B2B tools based on client requirements and provide recommendations on future state solution.
Responsibilities: -
Participated in a series of meetings with various business key users, third party vendors and customers to identify the business needs of the client and to help determine solutions to business problems and assess them to use the leading EDI tool available in the market’s space, which has the potential to fulfill Client’s future state requirements.
Conducted workshops to understand Client’s as-is EDI processing environment, processes and procedures of ordering, receiving, payment, and shipping to Distribution Centers and Stores.
Analyzed Client’s current business and technical challenges and given our high-level short and long-term recommendations with technical and business justifications.
At the conclusion of this assessment, we delivered a final assessment report that contained the following details:
High-level Client’s current state inbound and outbound flow.
Client’s current business and technical challenges and our high-level short and long-term recommendations with technical and business justifications.
Client's future state requirements with our recommended future EDI tools to replace the existing tool.
Future state solution: contextual diagram & Cognizant migration approach and strategy
Environment: - Gentran, GXS VAN, AS2, FTP/SFTP, WebMethods, Mainframes, MFT (Managed File Transfer).
Walmart, Bentonville, AR June 2007 – Mar 2011
EAI Developer
Wal-Mart EDI involves development and support of its in-house developed components as well as third party applications. ISOFT/nuBridge handles AS2 communications. GEM (Global enterprise Mailbox) is the mail boxing solution, which is built over Connect Enterprise provided by Sterling. GIS 4.3 (Gentran Integration Suite) is the EDI translator. PORTAL, ORBIT, SMS, EDIFECS SPECBUILDER, JEDI, GLN and MAINFRAME HOST are other major applications. Even though GIS has AS2 and mail-boxing capabilities, due to architectural considerations, third party applications are deployed to cover these functions. Only translation capabilities of GIS 4.3 are utilized.About 14000 inbound files are handled every hour& major volumes of files are transportation docs like 204, 990 and 214.
Responsibilities: -
Trading partner additions and protocol set ups in Sterling Integrator for new partners
During any memory or space issue, recycling GIS application on different nodes and restarting hung process.
Envelop set ups and end-end testing of maps using the raw data in Sterling Integrator for EDI transactions.
During planned outages shutting down EDI operations/applications/GIS Schedules, backup and remove cron Job to minimize the impact of service.
Monitoring SI Mailbox for Interrupted\Halted Business Processes.
Checking the FA reports and retransmit the missing files
Support of existing business processes by monitoring system activities and initiating appropriate corrective action when needed.
Involved in preparation of EDI business process requirement for development activities.
Work with clients and internal business partners, collect and analyze business requirements for client implementationsto create functional specification for transactions 850, 856, 810, 867, 832 and created technical specification out of the functional spec.
Involved in handling business critical problems at client end for the EDI activities, which involve providing solutions and suggestions for the issues reported by the customers and the client.
Provided technical expertise and guidance to the team, review and deliver high quality deliverables to the client on a timely basis.
Environment: - EDI, SI 5.1, MFT, ORBIT, EDIFECS Spec builder, JEDI (Just EDI), GLN, GEM (Global enterprise Mailbox)
Panasonic, Newark, NJ July 2003 – Apr 2007
EDI consultant
The Panasonic Project in the EAI module involves both A2A and B2B transactions. Mercator deals with A2A transactions. GENTRAN deals with B2B transactions for transfer/translation of EDI documents/IDOC’s/Flat Files to and for (inbound and outbound flow) from various companies/organization/trading partners. Panasonic Consumer Electronic Corporation has planned to increase the Productivity and efficiency of the business; it has involved in different set of activities, like Migration to new versions and implementation of the same where in the existing maps used in Mercator 6.7 were being transformed to WTX maps. Further these maps will be used in MB, it also involves day to day steady state services for support, day-to-day maintenance and enhancements.
Responsibilities: -
Interacting with clients, users and briefing other team members about the work.
Involved in the creation, modification of maps (EDIFACT, X12 and IDOC’s) and trading partner profiles using Gentran.
Involved in creation of technical specs and migrating Mercator maps to Data stage TX.
Reviewing the issues resolved by the other team-members and delivering with 100% accuracy & turnaround time.
Training new resources and briefing them about the project.
Sending EDI monthly deck report to Client which briefs about the issues, escalation analysis and key updates
Environment: - Mercator 6.7, and Gentran (UNIX), Remedy7.0, Webmethods 6.0, WTX 7.0
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