Project Manager IT or Business
Resume:
Ann Marie DeNeen
St. Petersburg / Tampa Area, FL
************@*****.*** http://www.linkedin.com/in/annmariedeneenhttp://profile
http://profile
SENIOR PROJECT MANAGER
Top-performing Project Manager with a consistent track record of surpassing established project plans and revenue targets. Experienced in software development life cycle (SDLC) methodologies, and implementation of enterprise-wide systems. Proven ability and significant experience developing and managing diverse, top ranked project teams to provide software development and infrastructure solutions from start to finish. Demonstrated success partnering with all aspects of a corporation to deliver projects and initiatives that deliver significant ROI.
* Project/Portfolio Management * Project Financial Governance
* Business Analysis * Training / Change Management / Coaching
* Lean Six Sigma Bronze Certified * Agile Scrum Master Certified
* Disaster Recovery / Risk Assessment * PMO / MS Project / Clarity / Jira
* Vendor Management * Dev Ops / Infrastructure Projects
* Customer Relationship Management * Google Apps for Enterprise/Google Analytics
* Project Resource Management
PROFESSIONAL EXPERIENCE
GCIA Program Manager Jabil Circuit, St. Petersburg, FL Feb 2016-Aug 2016
Responsible for managing Global Cybersecurity Information Assurance projects and product development (Dev Ops) through the application of best practice project management principles, based on PMI disciplines.
●Projects implemented:
oHigh Security Area Development for ~10 facilities around the globe
oGlobal Network analytics software to monitor and point out Indicators of Exposure (IOEs) such as concentrations of vulnerabilities, compliance violations and more. (Network Discovery Tool)
oNew wireless network connection globally, which enabled client side certificates authentication. ~93 facilities and ~160 wireless controllers
oUSB Registration and Controls globally through Digital Guardian, a third-party vendor. ~ 93 facilities and 54K machines
●Managed projects budgets, including assistance with the business case, project estimates, and management to the approved spend, including vendor management and change management utilizing Service Now for ITSM.
●Developed comprehensive work schedules and drove project execution to the schedule.
●Resourced the project, through collaboration with impacted development managers, business managers, test managers, risk managers, architecture managers, vendors and governance personnel within the Business Management Office.
●Managed project teams consisting of Security Architects, Security Engineers, IT Engineers, IT Operations, IT Network Engineering and Technical writers.
●Coordinated and communicated between key project stakeholders, including planning meetings, execution meetings, and the creation of standardized project reporting.
Project/Program Manager JP Morgan Chase, Tampa, FL Jun 2015-Feb 2016
Responsible for managing Dev Ops IT projects within the Auto Finance and Student Loan Division through the application of best practice project management principles, based in PMI disciplines.
●Project: Security Compliance Transmissions for 5 applications.
●Managed the project budget, including assistance with the business case, project estimates, change management and management of the approved spend utilizing Clarity for ITSM.
●Developed comprehensive work schedules and drove project execution to the schedule.
●Managed the project scope, including the creation of quality business requirements, functional requirements, and the application of a stringent change control process.
●Resourced the project, through collaboration with impacted development managers, business managers, test managers, risk managers, architecture managers, and governance personnel within the Business Management Office.
●Ensured the quality of the project through the management and control of project test results, and through the enforcement and execution of quality checkpoints and the formal sign-off of key project artifacts.
●Coordinated and communicated between key project stakeholders, including planning meetings, execution meetings, and the creation of standardized project reporting.
●Managed and controlled risk, including the ongoing process of risk identification and the development of appropriate risk response plans.
●Mentored junior PMs.
Sr. Project Manager / Jira SME First Advantage, St. Petersburg, FL Feb 2014-Feb 2015
Responsible for overall success of migrating ~33,000 clients from multiple screening platforms to new screening platforms allowing the legacy platforms to be shut down saving ~ $5MM in fiscal savings along with productivity and system enhancements. Clients’ HR employees utilize First Advantage systems to screen new candidates.
●Monitored all software development and release projects against customer migration dates to maintain migration timing utilizing Project Management Principles, SDLC and Agile Methodologies (Dev Ops). Worked with global teams and all company systems/departments including HR systems, Oracle and Siebel.
●Coached, trained, and mentored all Jr. Project Managers on Project Management Principles - analysis, planning, execution and deployment.
●Coached and trained team on use of Jira, an ITSM, planning and product building system.
●Coached, trained, and mentored all Jr. Project Managers on Confluence (collaboration software).
●Reported weekly to Executive Leadership, utilizing Six Sigma methodologies on all case volumes migrated and not migrated, along with the financials. Assessed risk of keeping legacy systems running.
●Defined the organizations’ processes and procedures for not only the migrations of clients but also the project management structure.
Project Management Consultant Life of Riley Salon Supply, Largo, FL Jul 2012–Feb 2014
Responsible for opening a chain of Salon Supply Stores, while addressing regulatory requirements and territories for all sales consultants.
●Analyzed, planned and deployed a new POS/Ordering system.
●Managed upgrades and software releases.
●Forecasted sales, and planned business structure, events and marketing.
●Managed and trained all contracted developers, technicians and customer service personnel.
●Reported daily, weekly, monthly, quarterly and yearly.
●Set up all laptops, printers, mobile devices along with mobile web apps and web pages.
Global Enterprise Program Manager/Scrum Master Corp. IT Architecture Jabil St. Pete, FL Sep. 2008–May 2012
Responsible for one of the largest worldwide Google Apps for Enterprise deployments from inception to completion. Managed on time migration of end users with minimal issues globally. This project followed a phased approach and gained the company ~$10MM in fiscal savings along with productivity enhancements worldwide (~ 42,000 end users). Project included application development, multiple releases and infrastructure upgrades.
●Submitted Project Portfolio for the Jabil Global Best Practices competition using a DMAIC presentation.
●Led projects to successful completion while adhering to SDLC.
●Completed first IT FMEA (Risk Assessment) which transitioned into the Jabil IT Disaster Recovery Plan.
●Negotiated one year of free email services.
●Served as the primary interface with stakeholders, vendors, customers, and/or project sponsor(s) for cross functional projects that were categorized as major priority projects. Infrastructure and App Dev.
●Planned, executed, and deployed releases by utilizing Waterfall, Agile Scrum methodologies to plan, manage and track projects/releases.
●Obtained, summarized and communicated all project information (overall status, cost, risk, KPIs and milestone status) throughout the project using Lean Six Sigma Principles.
●Conducted tollgate reviews with Executive Lean Six Sigma council.
●Set up the PMO using PMBOK Methodologies within Jabil IT.
●Drove continuous improvement through trend reporting analysis and metrics management. Used MS Project, MS Project Server, SharePoint and Google Analytics.
●Managed project team consisting of Java and .Net Developers, IT Security, HR, IT Engineering, IT Operations and Network Engineering within a matrix environment for Dev Ops Projects.
●Trained the trainers and end users on Google Apps for Enterprise.
●Managed the company-wide mobile device policies.
●Worked with the Networking Team to track and report transmission network capacity for upgrades necessary.
●Managed change management process based on introducing new business processes to company utilizing Service Now for ITSM.
Project Manager MS Project Server Administrator PM Center of Excellence Cleveland, OH
DoD Consultant w/ Professional Services Inc. Jan 2006–Feb 2008
Responsible for facilitating the data transition of 21 of 26 Defense Finance and Accounting Services (DFAS) facilities around the US into 5 facilities saving the Department of Defense (DoD) millions in capital.
●Provided the tools, mentoring, consulting, and standards to customers (internal and external) that led to success of project management including Earned Value Management, Strategic Planning and Risk and Survey Management planning, considered Dev Ops projects.
●Published a DFAS Project Manager’s Handbook to assist Project Managers in compliance with DFAS Project Management Standards including Customer Service Satisfaction.
●Provided training for the development and certification of Project Managers for DFAS.
●Defined the inventory of PM tools, development of PM standards, establishment of a PM career path, and provide mentoring and consulting support to DFAS Project managers.
●Conducted reviews of metrics to demonstrate the impact of sound project management practices on DFAS’s ability to deliver world class service to the military, and be a trusted partner in finance and accounting.
●Managed the Project Server Database and design and development of the SharePoint Services Portal in accordance with DoD Project Management procedures and policies.
●Traveled extensively to multiple DoD sites located throughout the US to train users on the Project Server and SharePoint Services.
ADDITIONAL POSITIONS HELD
Program Manager National Logistics Management Inc. Detroit, MI
Program Management Team Leader Alcoa Automotive Farmington Hills, MI
Continuous Engineer / Program & Launch Management Guardian Automotive Warren, MI
Program Management Support Contract at Ford Motor Company and General Motors Dearborn, MI
Engineering Change Coordinator Magna Interior Systems Livonia, MI
Database Manager Advanced Dermatology and Acne Centers, Inc. Farmington Hills, MI
Sales Coordinator / Administrative Magna Seating Systems Livonia, MI
EDUCATION & CERTIFICATIONS
Lawrence Technological University Southfield, MI
●Executive MBA
●BS with a specialization in Management Information Systems
Completed Lean Six Sigma Bronze Certification
Completed Agile Scrum Master Certification
PMP Certification – Enrolled in Formal Training
PMI-Agile Certified Practitioner Certification – Enrolled in Formal Training
CISSP Certification – Enrolled in Formal Training
SKILLS & ADDITIONAL INFORMATION
Proficient in Interpreting: Design Failure Mode and Effect Analysis (DFMEA), Process Failure Mode and Effect Analysis (PFMEA), Project Management Body of Knowledge (PMBOK) Methodologies, ISO/QS9000, Advanced Product Quality Planning (APQP), basic World Engineering Release System (WERS (Ford)), Six Sigma Principles, Coordinate Measuring Machine (CMM) Data, Kaizen Principles,Former QS9000 Internal Auditor, TS 16949,
Proficient in Utilizing: Google Apps for Enterprise, MS Word, Excel, Project, PowerPoint, Project Enterprise/Server, SharePoint, Lotus Notes, MS Access, various E-mail systems and Internet applications, Net Present Value Analysis.
Ability to travel 100%
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