Management Sales

CURRICULUM VITAE

RAMI ALHMAD RPA, FMA, CFM, CPM

1-252-***-****

US Citizen

Email: ******@*****.*** or *******@*****.***

Summary Profile:

A senior Manager with verifiable years- after years’ success achieving revenue, profit, and business growth objective start-up, turnaround and rapid –changes environment. Extensive experience in aviation management, airlines airport, program, sales, marketing management), aviation strategic management, increase market value, strategic operation, and Business development, which require deep understanding of critical business drive in multiple markets and highly successful in building relationships with upper level decision makers, seizing control of critical problem areas, and delivering customer commitments. Customer focused and performance- driven. Led and motivated worldwide teams comprised of more than 300 employees and managed P&L for business exceeding millions in revenue.

Summary of Qualifications

Very good experience with airport operation management station management and general management

Uncommonly self motivated, pro-active professional with proven sales and marketing skills that have achieved targets.

Great knowledge, awareness and understanding of the aviation industry, its dynamics, and the cultural and regulatory factors influencing purchasing decisions. Strong ability to present persuasive, well argued pitches to customers and internal senior management, and to work high level of personal effectiveness and productivity.

Exceptional critical thinking, active learning, judgment and decision making abilities.

Great team player with profound ability to work in a challenging and stressful market environment.

AREAS MANAGMENT OF EXPERINCE

- Airport operation Strategic Business planning, aviation operation strategies& Implementations

-Cargo, catering, ground equipment’s operations and management

-Management of 22 station of all ground equipment

-Management of three station as regional station Manager

-Supervision of all staffing to include training, development and daily operation

-Projects & program management &Asset management& Diligence

-Operational Administrative Services Management, Team building/ leader ship

-Budget planning & forecasting &Anticipation of Economic Climates

-Diverse market/ Industry Knowledge& Financial management, sales and marketing growth & analysis

-Ramp, Cargo, terminal & Gate, jet way, landside, runway operations & Management

Aviation Management experience

Aviation strategic planning management

Airport financial management

Aviation Acquisitions, dispositions & Integrations

Aviation Organic Business Growth Management of aviation projects

Develop management strategic planning & directions, contracts management, contract negotiations

Logistics management and stratagems Set-up key performance indicators

Airlines feasibilities studies & business Planning

Aviation environmental management

Staff development- promotion

Performance & Quality standard Customer Satisfaction & Alliances partner ship

Leadership Development & Airlines Daily operations

Airlines ground equipment safety

Airport safety, security, Cargo operations &Commercial management

Ramp operations & Ground equipments management

Weight and Balance management & Load control

Implementation of international airlines standard such as FAA& European

Sales & Marketing Management

Identify, design and implement the marketing strategy, based on knowledge of company's objectives, market characteristics and cost and mark up factors.

Formulate, direct and coordinate marketing activities and policies to promote services of the company.

Negotiate and close long-term contracts with VIP's and Executives in the Middle East while balancing company objectives and offering customer satisfaction.

Analyze business development and monitor market trends.

Timely monitor and evaluate the aviation services markets and trends, and identify and quantify relevant opportunities. Overall increase the company’s sales revenue and achieve given targets. Presented persuasive, well argued pitches to customers and internal senior management, and to work to a high level of personal effectiveness and productivity.

Identified, designed and implemented the marketing strategy, based on knowledge of company’s objectives, market characteristics and cost and mark up factors. Formulated, direct and coordinate marketing activities and policies to promote services of the company.

Provided motivation, leadership and direction for the head office sales team as the point of communication with the world-wide sales force.

Developed maximum revenues at the highest return for the Airport through lands fees. Parking and other leased properties.

Identified strategic opportunities across the network and initiated steps to increase market share and penetration.

Maximized revenue for part of the Europe, Middle East of Africa Sales Region and other nominated accounts in line with the Sales Plan. Contributed to the development and execution of the Sales Plan.

Managed the Sales Pipeline for nominated accounts to ensure accurate representation of current sales opportunities, and closed sales in a timely fashion. Took on ownership of other commercial objectives that were part of the Sales Plan, and delivered the required results.

Worked with the Company Marketing Team to maximize revenue related to Company Aircraft business.

Prepared Sales Plans and Forecasts for nominated accounts.

Ensured full compliance with contracting requirements and Due Diligence Processes. Developed maximum revenues at the highest return through sales initiatives and programs in conjunction with corporate objectives.

Prepared Sales Plans and Forecasts for nominated accounts.

Identified strategic opportunities across the network and initiated steps to increase market share and penetration.

Airlines Management

oCargo operations policy and procedures including hazard goods

oHazardous Materials on Air Carriers Airport Air Quality

oGround equipment maintenance & operation, Terminal Maintenance

oSub-contractor management

oStation management

oManagement air craft services, fueling,

oManagement of all ramps operations

oCommercial management sales and marketing

oWeight and balance, Crew assistant / in-flight services Mg

oCustomer relation management, Airport services management

oEmergency response management

oStrategic airlines planning and implementations

oDaily management and operations staffing, ticketing, CRM

oInvolve with pilot and crew prefacing

oBags handling and baggage missing operations

oSub – hub preparations, Landing fees and other financial issues negotiations

oManagement of GS and aircraft services

oFinancial management planning and set up policy and procedures

oAir craft leasing wet and dry leases

oReservation system, Sales and marketing, branding, promotions, bench marking

oGovernment regulation and compliances FAA, ICAO, AAEA

oComplete airline management administrative and technical services need to operate the airline on time schedule, Assist the company management in formulating development concepts and implementation strategies to achieve the highest quality developments and customer services in the airline business

Facilities Maintenance Management

Strategic facilities management planning, Operational

• Daily operation& maintenance, Preventive maintenance, Emergency Maintenance

• Plant operation/ Boilers/ Chillers/window units

• Civil maintenance Carpentry, plumbing, electrical, monitoring equipment,

emergency generators, electronic maintenance

• Asset management &Biomedical equipment maintenance

• Construction handover& Management, FM Maintenance management, FM Call Center

• Project Management& Due-Diligence, HVAC, BMS, CMMS, UPS& Emergency Services

• FM Contract Management/ tenders/proposal, Physical & Space Management,

• Aviation Compliance Management, Financial Management & Forecasting-P & L

• Environmental management landscaping, Housekeeping, Hazards&, HSES management

• supply chain, Inventory management& procurement analysis, Purchasing, life cycle costing& risk management, TQM, QS, QA, supply chain, Inventory management

• Facilities contract costing, Energy Management, Preventive & Predictive Maintenance. & Management, Utility Plant, Plant Maintenance HVAC systems, Chillers, pumps, composers, Boilers, electrical, plumbing, cooling towers

Facilities Management Administration

• Staff management & Training Operations& Management

• Complex Negotiations & deal structuring, government relations,

• Maximizing profitability, cost containment& profitability improvements

• Ensure sustainable business Growth efficiency and development targets.

• Oversee planning and implementation of operating budget.

• Optimization of revenue through planning, budget management& cost control.

• Co-ordinate activities& deliverables across departments to achieve group targets.

• Balancing competing priorities, departments and resolution of any issues.

• Analyzing the operations performance to identify areas for improvement.

• Setting the highest standards of commitment and loyalty within the team consistent with the company

• measurement for operability, maintenance, functionality, & sustainability standard operating procedures set Up Kips’ Project manpower allocation.

Professional EXPERIENCE:

Dyne Air service

Tenders & proposal Consultant

Reston, VA 2016- present

Queen alia international airport

Gm Of facilities & ground operation

Director Airport operations 2011-2016

Safi airways

GM airport operation& International Facilities

Dubai, UAE 2006- 2011

Qatar Civil Aviation Authority/ Qatar Aeronautical College

Qatar air ways

Doha, Qatar

General Manager of aviation Facilities management

General Manager of airport operation 2001- 2005

International Monterey Fund

Sr. Aviation Analyst

Washington, DC 1998-2001

Tecom government services (Aviation)

The British Embassy

Washington DC, USA

Director of Facility’s & Ground operation operations 1993-1997

Eastern Airlines

Director of airport operation (NE Region)

Washington DC, USA

Director Airport Operation & Facilities 1987 -1992

Albuquerque International airport

Albuquerque, NM

Manager of Facilities &ground operation 1985 to 1987

International Aer radio Limited

Middle sex, Uk

Director Facilities Management

Jordan, Jakarta

Educational Qualifications:

MBA Preston University for MBA Business Management & Marketing

- BS. Embry-riddle Unv. Aviation Business administration

- MBA Master degree –Embry-riddles Unv. Aeronautical management

- BS. Mechanical Engineering 1982 Penn State University.

-Designation in Real Estate management (RPA, FMA) BOMA Institute

Designation (Facilities Management) from IFMA (CFM) CPM/AAEA

-IATA Aviation Management Diploma

-Certified IATA Trainers, CMC, Cargo, DGR, airline security, In-flight security, airport operation, Ground operation, airline customer services, introduction to airline industrial,

- Air Transportation Management, Airport Customer Service, Airport Handling & Passenger Service

-Air Transport Fundamentals

CERTIFICATION:

• Class A& B Contractor License, VA.

• D.C. third class operating Engineer, Strategic Management

• Decision making, portfolio/ Asset Management

• Privatization Issues and Economic Development

• The maintenance Authority software energy auditing TMA

• Uninterrupted Power System (UPS),

Landis and Staefa (600 Insight, System), Carrier Comfort work CMMs

• OSHA Safety training 108 hours, Asbestos Management License

• Trane Series R Rotary/ Screw Chillier& Carrier chillier

• Facilities & Procurement Process Management

• Boiler Operation & Maintenance (Water & Steam),

Supervisory Development, Plan, Schedule, estimate maintenance project

• Hiring and Firing, Ground Security Coordinator

• Facility Administration & Maintenance

• Certification of recycling reclaims of refrigeration

• Instructor Development / Biomasses Management

• Heat pumps electric, & geothermal, Property Management

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