Customer Service Office
Resume:
Vicky s. Gutierrez
******************@*****.***
**** ******* **** ** ******* tx, 77057
Objective
To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people in an office environment, where there is a need for a variety of office management tasks including – computer knowledge, organizational abilities, business intelligence and database program use, with the opportunity for professional growth. I am looking forward to serving you with my full potential.
Work Experience
Dover Jewelry & Antiques July 30th, 2012 – April 2013
Receptionist/Secretary
-Schedule all appointments for the CEO (schedule calls, emails, travel booking, payments, etc.)
-Manage staff during travel
-Coordinate sales with clients worldwide
-Input data into our systems (all office clerical duties)
- Providing Ad-Hoc reports on Excel as needed
-Making sure office is always fully stocked on supplies
-Customer service with all clients has to be SUPERB!
-Appraisals of all Jewelry
-Writing descriptions and managing office inventory
-Float throughout office
Price Choice Super Market January 2011- 2012
Cashier
- Assist customers with buying decisions when required
- Operate cash register and adding machine in order to manage cash for sold items
- Calculate discounts as appropriate
- Tag items for price and expiry date
- Stock items when required
- Balance all transaction at the end of the day for cash reconciliation
Smoothie King January, 2009-2011
Team Member/ Cashier
- Hands-on experience in accepting payments from customers and give change and receipts
- Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy
- Proven record of using the right process for cash, credit cards, or other types of payment
- In-depth knowledge of handling returns and exchanges of goods
- Thorough understanding to count the money is in register at the beginning and end of shift
Customer Service
- Track record of greeting customers in a polite and friendly manner
-Able to bag and wrap customers’ purchases
- Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards
- Proven ability to answer customers’ questions and give information regarding the business procedures and policies in an exact and customer-friendly way
uno check cashers-teller still employed
Education
- Miami Dade College, 2011 –pending
- Miami Jackson Senior High School, 2011
3.7 GPA
Skills
Entrepreneurial minded with consistent success in starting, building, growing and improving performance profitability and value of components. Experienced leader that is dedicated to deliver what is needed on a day to day basis. I am able to attend to multiple projects and tasks simultaneously. Strive on being a team player and can adapt to any new surroundings or anything that is thrown my way. I am extremely self-motivated, punctual, and can certainly be considered reliable.
•Fluent in English and Spanish, both verbal and written
•Literate and knowledgeable with following programs: Microsoft Word, Excel, Outlook, PowerPoint,
•90wpm typing ability
References upon Request
Contact this candidate