Customer Service Manager

*** *** ******* **., *******, TX ***** 832-***-**** *************@*****.***

Marcelius Hines

Objective

Seeking a position that will allow me to utilize and enhance my skills within a company to provide opportunity for future advancement.

Experience

2/2015 –1/2016

Office Depot

Houston, TX

Operations Manager

Set store and individual goals, train and coach to execute these goals.

Execute Strategies and tactics to achieve operational excellence.

Build Relationships and delight external and internal customers.

11/2014 – 12/2015

IRE

Houston, TX

Front Cashier

Customer Service

Keeping track of sales and selling add-ons

Efficiently working with an abundance of customers to assure satisfaction

5/2014 –8/2014

American Cruise Lines

Hartford, CT

Deckhand

Customer Service

Clean and upkeep exterior of boat

Laundry, handle luggage, flip lounge and handle sound equipment

7/2012 –4/2014

Sysco/Best Loading Inc,

Houston, TX

Lumper

Unloaded, picked, staged and loaded products for shipping.

Worked at a rapid pace to meet tight deadlines.

Removed pallets, freezer boxes and damaged products from returning trailers.

Banded, wrapped, packaged and cleaned equipment.

Education

2012

Lincoln Academy HS

General

Graduated

Present

HCC- Central

Comm & Advertising

Attending

Skills

Math and Reading skills

Excellent Customer Service and Communication Skills

Working Computer Skills (Microsoft Word, Excel, PowerPoint, etc)

Warehouse Work Experience

Efficient in retail/warehouse environment, Teamwork

*References are available on request*

Contact this candidate