Customer Service High School

***** ******* ***** ***. **********, MARYLAND ****4

301-***-**** *-*******@*******.***

AMALFI G. CAICEDO

OBJECTIVE

To secure a position within Animal Research Field to help develop my caretaking and husbandry skill while learning new skills to advance in the field.

WORK EXPERIENCE

May 2010-November 2016 Bioqual, Inc. / Rockville, MD

Large Animal Caretaker

Performed daily husbandry, sanitation and animal health observation

Assisted with the environmental enrichment program to include changing enrichment toys, monitoring non-human primates in play cages, and assisting institute research technicians in monitoring animals after procedures.

Responsible for daily health surveillance of large animal non-human primate species including: Rhesus Macaques, Cynomolgus, Patas, African Greens and Pigtail monkeys

Provided monthly census

Responsible for restocking and sanitation of animal rooms.

Provide monthly decontamination of all rooms within the Large Animal Section

Worked with hazardous material such as Chemical, Radiation and Biological materials to include infectious diseases (i.e. Herpes B and TB).

Assist Behaviorist’s staff in pair housing of selected NHP’s and provide enrichment devices to NHP’s caging identified by Behaviorist staff

Preform miscellaneous duties as assigned

Assure compliance of facility SOP’s safety rules & regulations

September 2005-March 2010 Edith Torrez House Keeping /Germantown, MD

House keeper

Sanitize all rooms, lounges, lobbies, bathrooms and hallways.

Perform basic equipment maintenance

Maintain accurate records and documentation

Worked with and dispose of waste such as ashtrays and waste baskets

Perform daily dusting and polishing of all wooden surfaces and furniture

Assure compliance all rules & regulations

Maintain Floors by Striping & waxing, sweeping, mopping, vacuuming and shampooing carpets and rugs as needed

Replenish bathrooms and mini bar supplies as needed

Replace light bulbs and repair all fixtures as needed

March 2000-August 2005 Juanita’s Restaurant /Derwood, MD

Waitress

Provide excellent customer service that promotes satisfaction.

Greet customers and present menu.

Make recommendations or share additional information upon request

Take and serve food/drinks orders and up-sell and additional products

Arrange table settings and maintain tables are clean and tidy

Check products for quality and correct any problems that keeps them from enjoying their meal/drink

Deliver checks and collect payments

Cooperate with all serving and kitchen staff

Follow all relevant health department rules & regulations and all customer service guidelines.

EDUCATION

High School Cali Valle Colombia (Diploma) May 1982

SKILLS

Bilingual in Spanish and English

REFERENCES

Upon Request

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