Customer Service Microsoft Office

Yamilet Vasquez

***** ******* ***** **

Houston, TX, 77085

Phone: 914-***-****

Email: *****************@*****.***

OBJECTIVE: Looking for an opportunity to secure a customer service position to utilize my skills and

proficiency in a renowned organization.

EXPERIENCE:

07/14 – 2/16

Baldor Specialty Foods, Inc. – Bronx, NY

Position: Night order taker/Sales (Call Center)

Took and confirmed productive phone calls and emails for produce orders for next day delivery.

Inform customers via phone/email about shortages, prices, alternatives, etc.

06/12 – 03/13

Opportunity Buying Inc. – Bronx, NY

Position: Secretary

Answered phone calls; as well as greeting customers face to face.

Organize showroom, database and website.

Entered sales orders and invoices.

Scheduled pick ups and deliveries for merchandise.

3/12 – 06/12

Club Demonstration Services at Costco – Portchester, NY

Position: Sample Demonstrator

Prepped and sampled product for customers.

Advertise the sample being demonstrated.

EDUCATION

2009 - 2012

Monroe College – New Rochelle, NY

Major: Culinary Arts

Minor: Hospitality Management

Associates Degree in The Culinary arts

2005 - 2009

Foreign Language Academy of Global Studies

(FLAGS) High School - Bronx, NY

Local High School Diploma

SKILLS:

Knowledge in Microsoft Office for P.C and Mac

Bilingual: Fluent in English and Spanish

Customer Service

VOLUNTEER:

2008 - 2009

Reading Excellence And Discovery Foundation (R.E.A.D) - Bronx, NY

Tutored one on one session with students grades k-2nd

Taught them techniques that would improve their learning capability.

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