DINESH GAGANNATHAM

Current Location: Bellevue, WA

Availability: Immediate

Contact Number: 469-***-****

Relocation: Yes

Mail ID: acx6c2@r.postjobfree.com

Summary:

* ***** * ****** **********d in Software Testing professional with specialized in Functional Testing, POS Testing, Mobile Testing and Selenium automation testing, Defect Management, Test Environment Management and Test Data management.

5 Months experience as a Business Analyst.

Have hands on experience in Mobile testing applications for Android, iOS and Windows platforms, installing applications, debugging with wireless 3G/4G Device across MNO’s - Verizon, AT&T and T-Mobile

Have hands on testing in web based applications and portals

Expertise in various phases of Software Testing life cycle (STLC) with rich domain knowledge on Retail

Functional Testing (Planning, Execution and Implementation) with expertise to End to End testing, SIT, UAT and Regression testing.

Experience in all stages of testing – Integration, Smoke, Regression, System/end-to-end/Process, Usability, SIT, UAT testing, Web and Maintenance testing.

Have got good programming skills and understanding of JAVA, JSP, and HTML scripts.

Experience in using PL/SQL, developing database queries for backend testing,

Develop/create master test plans and related documents, test cases, and test schedules.

Expertise in test management and testing lifecycle methodologies like Agile methodology, Waterfall and V-modal

Good exposure in Selenium in Java using frameworks such as TestNG

Knowledge on GIT version control and Protractor

Expertise in client facing roles with directly working with clients on test engagements

Excellent interpersonal skills and communication skills, proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints.

Expertise in efficient test management which includes managing teams, portfolios, lean management, productivity improvement, test coverage, defects management and client support

Develop and update integration test plans and procedures.

Report preparation assigning the tasks to team members, defect recording, and track the status report.

Develop and execute test plans for testing mobile versions of the learning platform on multiple devices, including iOS-compatible devices (iPad, iPhone) and Android based devices.

Develop and execute test plans for testing web-based versions of the learning platform ensuring cross-browsers compatibility.

Document and execute regression, functional and integration test plans.

Evaluate and choose bug tracking system for documenting and tracking software defects.

Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency

Perform reviews, walkthroughs, or inspections and adhere to established governance standards.

Experience in testing Mobile downloadable Apps and Mobile Web Apps on iOS, Android and Windows platforms using devices and 3rd party cloud tools like Perfecto and Cross browser testing.

Project Management Experience:

Handling a team on 3 members onshore and 4 members offshore for the current project

Technical Skills:

Expertise

Details

Mobility Testing

Mobile Wallet testing on Android and iOS (Various devices like iPads, Samsung and Apple mobiles)

Mobile Commerce testing on Android and iOS

Software Development Methodologies

Agile/Scrum Software development

V-Modal

Waterfall Model

Requirement Analysis

Requirement Gathering

Writing Functional Specification

Writing Change Specification

User Stories Documentation

User Acceptance Criteria Documentation

Business Analysis

Business Processes

Traceability Matrix

Defect Management Tools

HP Quality Center

Service Now

Rally

JIRA

Microsoft product Studio,

Microsoft VST and VSS

Database

Oracle 10g

SQL

Education

Bachelor’s degree in Science (Math’s) from Osmania University (1995 to 1998)

Master’s degree in Applied Mathematics (M.Sc.) from Osmania University (1999-2001)

External Certifications:

Certified in SAFE Agilest

Splunk Power user certification

Work Experience:

T-Mobile, Bellevue WA, USA Jan 2015 to till Date

Role: Test lead

Platform: Functional and Mobile testing

T-Mobile Online is a next generation ecommerce application which will provide Omni experience platform across the Retail, Care and web channels. It is built in a continuous integration agile methodology and provides retail/care reps the ability to service the customers walking in stores for purchases, returns, warranty, Block/Un-block requests, create plans, and follow up customers, reporting, open/close stores and other services.

Responsibilities:

Management of a QA team to ensure quality service and on-time product delivery.

Report to higher management in absence of Manager.

Escalate when needed to resolve operational road blocks.

Involving Test plan document, Test estimations, Test deliverables and tracking the execution report

Involving peer reviews with the team members for test scenarios

Ability to apply critical thinking, analytical skills and attention to detail

Assign and track work assigned to resources working in the sprint teams.

Work in the distributed delivery model with teams across Onshore and Offshore.

Participate in the User story grooming sessions.

Work in the fast paced Sprints to test and demo the User stories to Product Owners.

Work in coordination with Product owners, Business analysts, UX, Developers and QA.

Work with the middleware teams to understand the API needs for current and upcoming sprints.

Work with the Product owners to prepare for the Client demos.

Participate in the Scrum ceremonies (Daily Standup, Sprint retrospectives.).

Analyze and mitigate the risk related to the user stories.

Demo/KT the functionalities to the external stake holders.

Status reporting to the stake holders.

Perform Testing across Breakpoints and Channels for the application under test.

Understand the JSON responses for the pages in order to build the required mock data.

Perform Content management on AEM once received from content producers

Soft card, Dallas, TX, USA Aug-2013 – Dec-2014

Role: Test Lead

Platform: Mobile Wallet testing

Modules: Android, iOS and Mobile commerce

Responsibilities:

Analyze user requirements, specifications, and Functional design for testability with the development team. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

Define test cycles and cycle entry and exit criteria and gating criteria to production release.

Help coordinate the setup of the test environment and create test data

Execute tests on all appropriate levels (e.g. regression, functional, system integration and performance tests)

Coordinate with offshore team and execute tests, log the results, evaluate the results, and document deviations from expected results

Update RTM with mapping of test cases against functionalities

Update scenarios/test cases when new requirements/CRs (change requests/change controls)

Track defects to closure and keep defect repository up-to-date using Service Now tool.

People development by guiding the team in executing test cases and understanding test scenarios and

Experience in using the Issuer simulator (Oberthur) tool for adding payment cards, managing service accounts etc.,

Using clean up tool by Collis tool to clean the mobile specific secure element and to clear data from Trusted Service manager (TSM) side.

Onshore/offshore co-ordination

Work closely with client for PROD defects

To set up the physical Mobile devices in Perfecto tool for offshore testing.

Microsoft, Redmond (Offshore) Oct 2010 to May 2013

Role: Senior QA tester

Platform: Web Portals testing

Responsibilities:

Provide daily status on test design efforts and Prepare Test Plan and Test Data for assigned work, Perform SIT Testing and Raise defects in Microsoft team Foundation Server

Identify/document Test Conditions and Expected Results and Design SIT test cases and scripts to validate functional requirements

Reviews of test artifacts and Incorporate review comments and Verify that SIT test cases/scripts cover all functional requirements by managing the traceability matrix

Follow procedures and standards set by the project.

Organize the whole execution process, approach for the projects involved

Organizing the whole execution process approach for the initiatives involved

Track the status and completion of test deliverables across teams.

Create test requirement survey and communicate test needs to Pipeline Management.

Driving the defect call meetings.

Participate in the Work Group Meetings, Defect Review Calls and Delivery Production Certification Meetings.

Creating Release Metrics and participating in the meetings to represent Deposits team.

Assist the E2E test team in writing the E2E test cases from a vertical application perspective and Owning the application

Microsoft, (Offshore) Jul- 2008 to Sept- 2010

Role: QA Tester

Platform: Web Based Application testing (Microsoft -ICOE-E*TrackCR’s offering at Microsoft that provides messaging services to internal applications and external trading partners)

Responsibilities:

Designing and Execution of test cases

Performing Smoke, Functional, System,Regression testing

Performed in BizTalk testing.

Identifying issues and logging the same

Defect tracking and generation of reports

Involved in peer reviews

Prioritized testing in an attempt to find the critical defects as early as possible

Track the status and completion of test deliverables across teams.

Create test requirement survey and communicate test needs to Pipeline Management.

Driving the defect call meetings.

Participate in the Work Group Meetings, Defect Review Calls and Delivery Production Certification Meetings.

Personal Information

Work Authorization Visa : H1B Visa (Valid till Dec-31st, 2018 + extendable to 1 more years)

Current Location : Bellevue, Washington, USA

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