Customer Service Microsoft Office

SUMMARY:

•Professional and reliable Legal Assistant offering exceptional analytical and problem solving skills. Especially fluent in legal terminology. Comprehends directives and employs all necessary steps to excel in high-pressure situations.

SKILLS & EXPERTISE:

Criminal Justice

Background Checks

Corporate Security

Fraud Investigations

Internal Investigations

Loss Prevention

Private Investigations

Surveillance

Legal Assistance

Civil Litigation

Court Procedures

Criminal Law

Legal Research and Writing

Westlaw and LexisNexis

Microsoft Office

Microsoft Excel

Outlook

PowerPoint

WordPerfect

Supervisory Skills

Budgets

Coaching

Employee Relations

Event Planning

Interviewing

Leadership and Development

Problem Solving

Public Speaking

Risk Management

Strategic Planning

Time Management

EXPERIENCE:

Health and Welfare Benefits at Aon Hewitt: July 2015 - Present (1 year 6 months)

Effectively evaluate: qualifying status changes to ensure participates meet all requirements.

Assist employees with wellness program, leaves of absence, FMLA, LTD, STD, and assist with both the enrollment process for in a voluntary medical benefit plan and Cobra enrollment.

Notary, Documentation Preparation, Researcher of legal issues at Freelance: October 2014 – Present (2 years 3 months)

Investigate all facts of law; research pertinent sources, such as public records, to prepare documents, such as Wills, Rental agreements, and Simple Contracts.

Interned as a Legal Assistant; The Anouge Law Firm: June 2014 - October 2014 (5 months)

Perform client interviews, opened new claims files and managed cases with the highest levels of confidentiality.

Maintained a file retrieval systems, mail correspondence drafted all legal, memorandums to clients, insurance companies and the court.

Analyzed; sources, statutes, recorded judicial decisions, legal articles, and codes.

CERTIFICATIONS:

•Notary Public for the State of Florida September 2014

EDUCATION:

Everest University-South Orlando

•Associate of Arts and Sciences (A.A.S.), Paralegal, 2012 – 2014 Grade: 3.76 G.P.A.

•Associates of Science, Criminal Justice, 2010 – 2013, Grade: 3.88 and 3.76 G.P.A.

La Roche College

•Bachelor of Arts, Business Administration, 1988 – 1989 Grade: 2.98

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