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Human Resources Employee Relations

Phenix City, Alabama, United States
January 08, 2017

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**** ******* **. ***. ** Phenix City, Al 36869



To obtain a position within your facility that allows me to utilize my organizational and leadership skills in a Human Resource role.


Troy State University



St. Francis Hospital Columbus, GA

Benefits Coordinator 2015-present

Manage leave of absence process for 3,000 employees, to include FMLA, General and Military Leaves; Counsel and advise employees and managers on leave policies and procedures; Kronos time entry for paid time off while on LOA.

Process accommodations and light duty requests according to the ADAAA and PDA.

Partner with Employee Health in the processing and administration of workers’ compensation claims; develop strategies and educate employees to reduce injuries; ensure OSHA compliance.

Provide associates information regarding disability plans and respond to claim requests from disability insurance carriers.

Administer various employee benefits programs, such as group health, flexible spending accounts, dental, vision, AD&D, life insurance and wellness benefits.

Conduct benefits open enrollment meetings and explain benefits self-enrollment system.

Ensure benefits changes are entered appropriately in payroll system for payroll deductions.

Resolve administrative problems with employees and carrier representatives.

Assist in employee relations issues, conducting investigations, educating and guiding employees and management in the performance improvement process or in conflict resolution.

Lead event planner for all employee programs such as employee appreciation, holiday parties, service awards, annual employee health requirements, and more.

St. Francis Hospital Columbus, GA

Human Resources Assistant 2013-2015

Ensure all orientation documents are on file for new hires, ensure compliance with state and federal regulations and Joint Commission Standards.

Maintain I-9 documents, ensuring document accuracy and purge terminated I-9’s according to the protocol set forth by the Department of Homeland Security.

Complete employment verifications within 48 hours of receipt.

Key changes in HRIS system such as address changes, name changes, marital status, evaluations, licensure and ensure supporting documentation is received.

Manage associate badge system and ensure accurate badges are produced and proper access is given.

Administration of various associate benefit programs to include tuition reimbursement, associate perks, employee assistance program and more.

Coordinate with vendors; Complete check requests and maintain records of all expenses.

Prepare materials for meetings, order catering, schedule location and organize set-up.

Answer multi-line phones, screens calls and redirect calls as needed.

Order supplies and maintain the necessary supplies to ensure efficient operations.

Assist all members of the Human Resources team as needed in areas such as recruitment, benefits, employee relations, workers’ compensation and leave of absence.

St. Francis Hospital Columbus, GA

Continuing Medical Education Coordinator 2009 – 2013

Manage Continuing Medical Education Program for 300+ credentialed physicians by assessing their production rates, their requests & needs and design educational activities to meet those needs.

Plan conferences, select appropriate content, evaluate efficacy.

Research and recruit speakers; Make lodging and travel arrangements; Make catering and venue reservations.

Manage event registration; Room set-up; Coordinate vendors; Order and provide giveaways.

Track & stay within budget; Negotiate contracts; Grant applications; Trend data for reports.

Keep medical staff updated on education requirements for re-licensure; keep in compliance with the Medical Association of Georgia and ACCME’s policies and procedures.

Create courses, make assignments and troubleshoot HealthStream online education center for all hospital employees.

Order departmental supplies; Answer telephone; Serve physicians in their medical staff needs.

Serve on, Chair, and take minutes for several committees such as: CME Committee, Epidemiology Committee, Diversity Awareness Team and any other physician committees as needed.

TRG Customer Solutions Dallas, TX

Corporate Recruiter 2008 – 2009

• Review resumes submitted and choose the best applicant for positions available.

• Educate candidates on company background and opportunities available.

• Schedule interviews for management teams for 26 locations nationwide.

• Build rapport with candidates and follow-up on results from interviews.

• Work closely with management teams and employees during the hiring process.

• Set-up and break-down of booth, promote company and evaluate candidates at job fairs nationwide.

DixieHome Crafters Columbus, GA

Marketing Manager 2003 – 2008

Manage a telemarketing & canvas department of 30+ employees.

Recruit, hire and provide HR orientation and compliance training.

Train, motivate and evaluate employees’ daily production.

Daily planning of areas to canvas and to call for highest production.

Lead daily staff meetings to go over production rates.

Completion of payroll, data entry, scheduling and daily production reports.

Performance evaluations, employee relations, disciplinary and termination processing.

Confirm sales reps’ daily appointments, scheduling daily run for 20+ reps and tracking results.

Promoted to manage and market new product line, new event department & to travel with the company to hire, train and develop departments at 6 of the 13 locations.


References available upon request.

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