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Manager Operations

Fishkill, New York, 12524, United States
January 08, 2017

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Khem Nauth Nandlall

Cell 914-***-****

Email: or

To Whom It May Concern,

I would like to express my strong interest in the warehouse operations manager position in your company. As a driven operations manager with extensive experience in distribution, inventory planner, and proven record of accomplishment in bringing about efficiency improvements, I believe I offer an expertise that would be benefit to your company. With a hands-on approach, strong leadership skills, and focus on achieving operational excellence as my strengths, I would like to explore the possibility of putting my knowledge and skills to work for you.

My background includes ground-up experience in all aspects of facility operations. I have over 20 years of operational experience in distribution environment. I had responsibilities in a company whose sales ranged from 300 million to 6 billion dollars. I am well versed in all areas of labor management as well. I am proudest of my proficiency in managerial and logistical skills which I have used to build a highly respected and credible distribution operation. My record speaks to my ability to effectively implement operations improvements that directly impact bottom-line revenues. Most notably, I was instrumental in helping the company realize revenues that surpassed their goals. These resources were sought by members of the management team at all levels of the corporate organization.

My success in achieving results has been defined by my progressive mind-set, sound problem-solving skills, strong decision-making ability and effective follow-through. I have proven my ability to motivate my team and maintain a high morale. I have a great passion for teamwork. My management style and my commitment to training and developing staff came from my belief in teamwork. I also purchased and maintained all supplies and equipment for both office and warehouse. My extensive knowledge with E- Commerce and Amazon allowed the company to improve in sales. I am a logical thinker with sense of urgency to get shipments out and make deadlines. I am dedicated to building a highly motivated team aware of their role in improving productivity and quality. With this combination of skills and traits to offer, as well as solid track record behind me, I am confident I can produce results for you as well.

I would be pleased to have the opportunity to discuss your needs and how I might be able to meet them. Feel free to contact me at the phone number and email address listed above.

Thank you for your consideration.


Khem Nauth Nandlall




DANA-CO: New York 3/2016-5/2016

Director of Operations (Consultant)

Formulate ideas on how to make optimum use of the resources of the distribution center.

Ensure that standard procedures are followed in the distribution center and third parties that are hired and the necessary administrative and legal formalities are completed.

Ensure machinery and equipment used has the ability to produce goods and services for client at an acceptable standard.

Outline the overall operational policy and procedures for the warehouse.

Oversee all aspect of the warehouse including purchasing, setting guidelines for personnel evaluations, recruitment and advancement.

SKIVA INTERNATIONAL: New York 2015 – 2015

Director of Operations (Consultant/Contract Work)

Evaluated and implemented quality driven distribution projects including productivity, inventory and workflows.

Inventory planner for Walmart, Kohl’s and Rainbow stores.

Set up systems that ensured that products are being delivered to our warehouse and to our customers on time at the best cost. Routinely visited all locations.

Developed warehouse design by planning layout, product flow, and product handling systems. Evaluated and recommended new equipment.

Maintained safe and healthy work environment by establishing, following and enforcing standards, and procedures. Made sure my team had a clear understanding of the company’s policies and vision and how the warehouse contributes to them.

Used space and mechanical handling equipment efficiently.

Produced regular reports and statistics on a daily basis.

Mentored select warehousing operations staff.

Problem solved, negotiated and addressed staff challenges.

Conferred with department supervisors to coordinate warehouse activities such as production, sales, records control, and purchasing.

FYC INTERNATIONAL: New York and Connecticut 2007 – 2015

Director of Operations (Company went out of business)

Inventory planner for Walmart and Cosco.

Maximized E- Commerce and Amazon sales to achieve company’s goals and customer satisfaction.

Managed 3 warehouse which consisted of 4 divisions and 125 employees; responsible for overseas and domestic goods.

Coordinating with sales, production factories, and freight forwarding companies to ensure goods arrive on time to meet deadline.

Managed and increase the effectiveness and efficiency of Support Services (HR, IT and Finance) through improvements to each function.

Oversee overall financial management, planning, systems and controls. Managed warehouse budget in coordination with the owner.

Payroll management and distribution of checks for company expenses.

Supervised and coached office and warehouse managers on a weekly basis.

Work closely with owner and CFO in projection and budgeting.

Ensure continuing compliance to all quality and safety standards.

Monitor revenue margins and worker productivity as well as implementing new directives for growth.

3PL Knowledge and extensive production experience base.


Warehouse Operations Manager (Relocated to California)

Inventory demand planner for Walmart and Cosco.

Managed, implemented and monitored management operation systems in a warehouse setting.

Supervised a team of 80 employees with overall responsibility for the quality and engineering group that supported the warehouse. Maintained 97% inventory accuracy rating.

Managed production by creating systems that increased productivity.

Managed monthly budget, spend cost reduction program and inventory.

Recruited and hired new employees. Maintained continuous communication between sales and production with oversees (Mexico, India, Honduras and Cambodia) to ensure that goods are received and shipped out to customers on time to avoid charge backs.

Tracked and submitted payroll for all employees. Maintained solid inventory control processes and procedures.


Chief Operations Manager (Division closed)

Demand planner for Walmart, Target and Kohl’s Department Stores.

Responsible for the computer/information system which included Blue Cherry and Gent Ran EDI. Managed order entry, receiving and allocation.

Credit approvals and billing. Managed and controlled the import process in coordination with oversees vendors and customer brokers.

Quality control, ticketing and handing. Inventory and facilities managements. UPC catalog(qrs). Shipping (pick tickets, carton labels, routing, ASN, manifests and BOL). Pick and pack operations. Routing compliance. Factor assignments; Customer Service.

Shipping/EDI-related charge backs and disputes, Security, Sample Request and Distribution Center staffing of permanent and temporary employees.

MISS ERIKA (Division of Jones N.Y.): Teterboro, N.J. 1998 – 2002

Warehouse Operations Manager (Relocated to South Carolina)

Managed and supervised a team of 1,100, including supervisors in a clothing warehouse/distribution.

Screened and hired all warehouse workers to ensure an effective work force.

Oversee Floor-Ready Program (ticketing and hanging garments).

Organized and increased productivity and controlled work flow of goods efficiently to workers.

Planned and controlled adherence to warehouse budget.

Oversee the payroll of all employees (tracking and submitting time cards).

Experienced with import and trucking regulations.

Developed and managed on-going training program for warehouse personnel focusing on OSHA regulations and forklift safety.

CASABLANCA GROUP LP: Secaucus/Edison, N.J. 1989 – 1998

Warehouse Operations Manager (Company closed down)

Managed a 135,000sft warehouse of 200 employees.

Rate negotiation with carriers.

Coordinated shipments foreign and domestic suppliers.

Ensure tickets and hang-tags were correctly placed.

Oversee the picking and shipping departments.

Implemented policies and procedures and adhere to proper guidelines for all warehouse operations.

Managed budget for office and warehouse supplies.

Automating the shipping department and complied with all UCC-128 computer functions including printing pick tickets, generating invoices and posting all received goods and inventory. Analyzing and routing shipping requirements.


St. John’s University and Marymount College Tarrytown

Major: Computer Science


Microsoft Office Detail Oriented

AS 400 Strong Communication and Collaborative Skills

RF system Forklift Operation

PKMS Planning and Budgeting Experience

Blue Cherry


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