Dawn O’Haire

* ***** ***** ●Deer Park, NY *****●631-***-**** ●acx6aw@r.postjobfree.com

WAREHOUSE MANAGER/LOGISTICS PROFESSIONAL

Hardworking and versatile Warehouse Manager and Logistics Professional with ten years of experience overseeing storage facilities, inventory, logistics and operations for manufacturing firm. Additional experience in account management for wholesale food-services product supplier.

Strong organizational skills with ability to maintain accurate records. Proficient at procurement, inventory control, and tracking incoming supplies and outgoing orders. Safety conscious. Skilled at organizing physical layout and maintaining orderly appearance of facilities.

Excel at customer service and account relationship management. Talent for managing personnel to achieve high level of performance. Collaborative team member, with willingness and ability to do additional tasks to assist other staff and departments as needed.

KEY STRENGTHS

Warehouse Management● Logistics● Customer Service ●Staff Management ●Account Management ●Records ●Inventory Control ●Budgeting ●Shipments ●Physical Organization ● Operations Management ● Training

PROFESSIONAL EXPERIENCE

Sharon Manufacturing, Deer Park, NY 2005-2016

Warehouse Manager

Oversee warehouse operations and logistics at company that manufactures machine-parts. Coordinate operations to ensure that incoming supplies and outgoing shipments are effectively handled.

Manage shipping, receiving, distribution, procurement,, inventory and quality control.

Maintain accurate records of inventory, orders, shipments and receipt of parts and other supplies.

Manage warehouse budget, and achieve financial objectives by controlling expenses.

Supervise and coordinate warehouse personnel. Monitor and report on performance, and take corrective action if necessary.

Utilize customer service skills to ensure satisfaction of existing clients and generate new business.

Drive significant performance improvements to achieve optimal productivity and efficiency, resulting in increased revenue. Analyze work processes and protocols to identify issues, and implement improvements.

Organize physical layout and maintain appearance of warehouse.

Assisted other departments with additional duties, such as assembly of products, when needed.

Paris Gourmet, Carlstadt, NJ 2002-2005

Account manager

Managed Accounts for leading specialty food importer and distributor that sources products worldwide. Assessed client needs and provided solutions to ensure product suitability and availability.

Managed approximately 100 high-volume food-service accounts including hotels, restaurants, specialty food stores, chocolatiers, etc. Primary liaison between the distributor and end user.

Provided high level of relationship management and customer service and support.

Promoted new product lines.

Conducted outreach by participating in trade shows and chef competitions. Taught continuing education classes for chefs.

Trained staff in research and product development.

Served as a mentor and provided coaching and training for junior sales executives.

EDUCATION& TRAINING

Culinary Arts Certificate, New York Restaurant School, New York, NY