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Quality Assurance Test Cases

Location:
Shrewsbury, Massachusetts, United States
Posted:
January 08, 2017

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Shilpa MaheshGuru

acx6a8@r.postjobfree.com

847 *** ****

SUMMARY

Over Nine years of IT experience in Manual and Automated Testing in various technologies and Tools.

Proficient QA Analyst: Good at understanding the Business Requirement Documents, Functional Specifications and Technical Specifications.

Proficient in Functional Test Execution, Designing and writing Test plans, Following Test Plans/SOP’s for validation and verification Test procedures, Test Results and Generating software defect reports.

Extensive experience in different techniques of testing

Worked and Followed Agile, Prototype and Waterfall Methodology

Experience working and following process protocols/compliance for project/ organization.

Experience with HP Tools and Rational Tools: Quality Center, QTP, Rational Robot, Test Manager, Clear Case and Clear Quest,

Worked on Data warehousing Reporting Tools: Crystal reports, WEB Focus, Microstradegy, and Cognos BI for Reports generations.

Worked with Version Control Tools: PVCS, Clear case, CCB, SharePoint, Confluence

Experience and worked with Defect tracking tools: Bugzilla, JIRA, Tracker, Clear quest, and Quality Center

Performed and supported User Acceptance Testing before the release of the product (UAT) and was involved in writing Release Notes after UAT signoff.

Experienced in analyzing problem to understand root cause and create defect reports using Bug Tracking Tools.

Excellent Communicator: Good customer experience for understanding customers/users’ needs with attention to details.

Ability to learn quickly and to correctly apply new tools and technology.

A self-Starter, good communication skills; motivated and adaptable; good at problem solving; committed to

meeting targets,

Ability to handle pressure and meet deadlines

Ability to learn various business applications quickly, and work on multiple projects

TECHNICAL SKILLS

Operating System : Windows NT/2000/XP, OS -Mountain Lion, Apple safari

Applications : MS-Project, MS-Office, UML (XML, XMI extraction), Visio, Adobe Robohelp

Testing Tools : Rational Real Test Time 2000.05, Rational Robot 2003(2000.05), RUP

Rational Test Manger 2003(2000.05), Open Loop Coverage, Clear Quest 2000.05, Winrunner,LoadRunner,TOAD7.6.0.11,Bugzilla,JIRA3.2x,Centura,ClearCase2000.05,ClearQuest,GE-Editor,IRMS,Motest, Cantata,openSTA1.4.1, Quality Center 10.0x, Visio, share point 2010,Selinium,Confluence,JIRA,Open Load,, NUnit, QTP 10.0

Web Technologies : HTML, DHTML and XML, .net (2003, 2.0 – 3.0),

Databases : Oracle9i ->11i, MS-Access

Servers : Oracle Application Server, Web Logic, IIS, Web Sphere, MS-

SQL server, Business Objects 2.6.3, web service (SSL)

Languages : C, C++, TSL, VBA, SQL, Java,

EDUCATIONAL QUALIFICATION

BE in Electronics and Communications, Bangalore University, Karnataka, India.

MS in P&PD (Project and Program Delivery), Aspen University

CSTE certified

WORK EXPERIENCE

ARMS Oct 2016 – Current

QA Analyst

Access Request Management System (ARMS) for GRC (Governance, Risk and Compliance) is implemented in Service Now (Platform as a Service -PAAS) to create centralized location to submit all access requests. ServiceNow is used to automate and manage IT services and issues across TJX comprising of three applications: Change Management, Self-Service,Incident reporting.ARMS Phase#2 project captures access requests that are currently maintained through incidents (Example: Oracle EBS & Oracle Database). This project also captures additional functionality changes such as access removal, usability issues/improvements and other enhancement requests that are identified during Phase1.

●Involved and participated in Test Planning,Walkthrough, Story acceptance,Peer Review

●Review Requirements and convert to test scenarios and test cases / test scripts.

●Collaborate with different teams and members : BSA/BA, developers,external dependencies to understand the stories, features, defects

●Breaking down the components into appropriate iterations for QA priorities for different modules and flows with the Application.

●Perform various types of testing which include Functional, System, Regression, ad-hoc, Retesting Testing, UAT,

●Smoke/Sanity Tested on deployed build for Release Acceptance

●Create Queries to verify data from the backend using SQL server 2008 and verify the ETL data process of comparing source to target.

●Involve and Participate in UAT

●Creation and Execution of test scripts HP ALM QC 11xxx

●Defect Management through QC

●Preparing Test metrics and Test execution summary report for weekly coordination meeting with the Test Manager through QC

●Following SOX process for QA and the project requirement

●Involve in Waterfall-Agile Hybrid methodology

Environment: Service Now portal (COTS application), HP ALM QC, Oracle EBS

CIS-GD Stow, MA Mar 2015 –Oct 2016

QA Analyst, Offshore QA Lead

Bose (Capgemini)

Global Digital (e-comm B2B&B2C, Retail Management system) is an initiative sponsored by CIS (cooperate information service) to replace the disparate systems and processes used around the globe to support the web presence with a common technology platform. Standardized tools and processes allow for consistent brand image, an improved customer experience, and efficiency gains.

This system has integrated modules like SARA, SARA mobile, rWeb, Knowledge Base which help Bose retail Internal Customers on Supply Chain Management (SCM) and Data received from SAP.

●Review Epic/Stories and authored the same through test scenarios and test cases / test scripts.

●Deployment of the application using Bamboo for QA and Release environment

●Followed and Participated in a Scrum/Scrum ban methodology by involving in Sprint planning, grooming, capacity planning,story pointing, retrospective

●Collaborate with different teams and members : PO/POD, developers,external dependencies to understand the stories, features, defects

●Breaking down the components into appropriate iterations for QA priorities for different modules and flows with the Application.

●Perform various types of testing which include Functional, System, Regression, ad-hoc, Retesting Testing, UAT, database Testing and different strategy testing as needed. verify data received from SAP

●Smoke/Sanity Tested on deployed build to give Go/No GO decision to deploy and Test

●Manual Tested on different browsers/ cross browsers testing on desktop and different portable device, versions such as iOS devices and android devices and using Sauce LABS ( browsers : IE, Chrome, FF,Safari )

●Manual Tested SARA mobile Apps on iOS devices, Developing and executing test cases for Mobile applications running on iOS

●Create Queries to verify data from the backend using SQL server 2008

●Web Service API Testing using Postman through the hosted site on the Cloud (AWS)

●Participate in building the QA environments through Bamboo,GIT/Maven check-in

●Involve during UAT

●Story and Defect management using JIRA.

●Used Confluence and OneNote for documenting Release Notes.

●Creation and Execution of Automated test scripts using Selenium and HP ALM UFT

●Preparing Test metrics and Test execution summary report for weekly coordination meeting with the Test Manager in the QA Guild Forum/Defect Triage meetings.

●Lead the QA offshore on QA Activities: Knowledge transfer, Troubleshooting, Manual and Automation Testing,Plan iterations by breaking down work into tasks and assigning them to the QA team members (internal or offshore team members)

Environment: Hybris 5.5, Adobe CQ/AEM 6.0, SAP, cyber source and Tax ware,Java, GIT, Maven, stash, Eclipse, Intellij, Chef, Bamboo, Jira, Test link, Confluence,Selenium, Selenium Builder, Sauce Labs, Objective C, SAP Afaria,Amazon AWS,HP ALM QC 12.0 and QTP 12.0, Postman (RESTful service),SQL server 2008

KFS Storrs, CT May 2014 – Jan 2015

Financial Information System

QA Analyst

The Kuali Financial System (KFS) is an Enterprise Software (ERP system) based on the Financial Information System designed to meet the needs higher education which integrates with KPME KOHR (Kuali open HR by Kuali People management for enterprise), Kuali Coeus (MIT Coeus) built on the J2EE architecture providing electronic routing of various Workflow documents.

KOHR (Kuali open HR by Kuali People management for enterprise), supports existing procedures and policies by providing a very effective and efficient way to process transactions in an enterprise HR system with the elimination of paper work residing outside of the HRIS.

Modules Covered are Employee Person Data, Additional Payments, Leaves and Separations, Position and Person Management, Appointments with the implementation of eDossier and HR Core transactions like Position Activities, Person Activities and Employee Activities.

Integrating with Kuali Financial System (KFS) to perform various transactions, from Purchasing to Accounts Payable, Payroll, and Capital Asset Management to Labor Distribution.

Responsibilities

●Develop quality assurance standards and Process (Test Management), create, define and track quality assurance metrics. Created template documents, procedures and guidelines to support testing efforts

●Develop, publish, and implement test plans for complex, multi-tier, distributed, applications throughout the full life cycle of software,Worked with functional staff to determine acceptance criteria

●Work on Kuali application modules, including new mods and in production

●Create effective manual test plans and Test cases and involve in execution

●Work with Kuali Implementation Team (community) to understand project concept, objectives and approach of software development projects with modules: Employee Person Data, Additional Payments, Leaves and Separations, Position and Person Management, Appointments with the implementation of eDossier,in turn Integrating with Kuali Financial System (KFS) to perform various transactions, from Purchasing to Accounts Payable, Payroll, and Capital Asset Management to Labor Distribution

●Participated in all aspects of testing, including functional, regression, load (Open Load) and system testing. Assure the appropriate level of quality by resolution of important defects by working with developers to ensure software development process has an appropriate level of testing.

●Coordinate and Involve during UAT

●Prioritizing testing efforts according to risk assessments gathered from functional and technical staff.

●Working on multiple projects

●Identified the test cases to be automated

●Used Web Focus, for report validations (KFDM) using .csv, HTML, pdf format.

●Prepared Traceability Matrix to show the test coverage i.e. requirement vs. Test scripts

●Documented the defects in JIRA and assigned them to relevant developer.

●Perform communication and produce reports for testing efforts, results, activities, data, status and tracking.

●Provide metrics for functional areas e.g. testing, defects in testing, production, Quality of Testing during UAT)

●Communicate test progress, test results, and other relevant information to project Manager

●Involved in Business Continuity Plan (Disaster Recovery Project) by defining and creating Communication Plan, DR Test Plan and defined Scenario (data corruption).

Environment: J2EE framework, Java melody for performance, Junit, LDAP (web services – Org & WF), KFS

JIRA, SVN, Git, Jenkins, Splunk, Probe, Fisheye, Confluence, Google Apps, Web Focus, Quartz (batch processing),

Oracle 11g> SQL Developer, Selenium, Open Load

AMS Indianapolis, IN Dec 2013 – Jan 2014

Automation Debt Recovery

QA Analyst

Aprimo Marketing Studio ( Microsoft Dynamics CRM ) a SaaS product (cloud computing) providing solutions and offerings to customer in either B2C/B2B model by bringing marketing operations, multi-channel campaign management, and digital marketing together putting accountability and control into the hands of those who need it,the project follows an Agile framework with continuous delivery model.

Responsibilities

●Actively participated in Daily scrum and Sprint Review, as well as collaborated with business users on implementation of specific enhancements following a continuous delivery model.

●Participated in the planning process evaluation, design, development and maintenance of test scripts using keyword automation framework for new features and enhancements, existing applications throughout ALM.

●Work in conjunction with manual testing team on automation of existing manual test cases and development of cutting-edge automation for product enhancements and Cloud upgrades

●Designing test automation frameworks in collaboration with the QA and Development teams.

●Working on the automation debt recovery which Initiates gap analysis, corrective actions, and continuous process improvement initiatives

●Identified the test cases to be automated and performed keyword driven testing using Nunit enhanced the overall functionality of the application which would be converted to using selenium tools

●Prepared Traceability Matrix to show the test coverage requirement vs. Test scripts

●Used Crystal Reports, Microsoft Dynamics CRM with Aprimo reports for validations.

●Tested on Mobile app server URL

●Documented the defects in JIRA and assigned them to relevant developer.

●Tested for Mobile Apps through Mobile URL for Apple, Blackberry, Android, Nokia and windows phones

●Perform communication and produce reports for testing efforts, results, activities, data, status and tracking.

●Communicate test progress, test results, and other relevant information to project Manager

Environment: NET Framework 4.5(asp.net), C#, Keyword driven automation tool (in house development); Enterprise Tester;

NUnit 26.2; Crystal Reports, SQL Server 2008/2012, SharePoint -TFS following ALM for Continuous Integration CI (Jenkins),

Oracle (11g R2 64-bit),JIRA, Silverlight, IIS webserver, SVN – Tortoise 1.7, XML web services, windows messaging Q,

Mobile Operating Systems for Mobile testing on Apple iOs (iPhone and iPad), RIM Blackberry, Google Android,

Nokia Symbian, Microsoft Windows Phone

Previous Engagement:

CLARETY –I, Indianapolis, IN Feb 2008 – Oct 2008

PERF

●Document business requirements, and communicate these requirements to the Test team to covert the requirements to test plans/Test cases.

●Worked with the BA in prioritizing requirements,keeping current with new and changing requirement for change request

●Coordinated with the development team for fixing the defects, BA and release & deployment team for requirement and release and build timelines

●Working with users to understand Business and Technical Requirements document new features

●Tested reports on windows (IE),Mac (Safari) and Blackberry(IE) using Web Focus which are available to the field officer/reps .

●Analyzed situation accordingly to apply testing process where applicable, Created document necessary to support, sustain, or reinforce knowledge sharing activities and ensuring it is stored where the team can access it if the associate transfers to another assignment

●Execute and maintained automated QTP test scripts

●Conducted and Involved in UAT with Users to test the functionality for requirement sign-off

●Documenting release notes after UAT signoff.

●Involved in QA activities responsible for review, delivery, Status reporting

●Prioritize defects based on severity and Plan for testing during time crunch (QC).

●Participates in the review of requirements from a testing perspective and for traceability of the requirements into test strategy, test plans and test cases.

●Involved in Traceability Matrix, Metrics (Provide metrics for functional areas e.g. testing, defects in testing, production, Quality of Testing during UAT)

●Worked on Multiple Projects: Involved in the disaster recovery project (SAN) which uses asp model (2 months).

Environment: SQL 2007(initialize database for regression testing,2005 engine, following SOA architecture,,b TOAD editor,.Net architecture (asp.net), (UML2 tool),, Fire Fox 2.0.014, Share point 2010,web service, Web Focus 7.6.5, QTP(9.2x),QC 9.0,BlackBerry and TeamTrack (CCB and Test case Import from excel to QC ),web sphere v5.5,

WebMGA, Newington, Nov 2007- Feb 2008

QA Analyst

FHLBC, Chicago Sep 2005 – Jun2007

QA Lead Analyst,

VCAMS for General Motors Nov 2003 – Sep 2005

QA Lead Tester

Funds Direct for IFA Aug 2003 - Oct 2003

Analyst Programmer-Testing

Cost Point, Deltek Enterprises Apr 2003 - Aug 2003

Test Engineer

IndusInSite, Indus May 2002 - Nov 2002

System Test Engineer.

EMG Star TV, Philips Software Pvt. Ltd Sep 2001 - May 2002

Associate Quality Assurance Engineer (AQAE)

PDR Application, Hitachi Jun 2001 - Sep 2001

Associate Quality Assurance Engineer (AQAE)

Citibank, NY Feb 2001 - Jun 2001

Associate Quality Assurance Engineer (AQAE)

Tantra Solutions Pvt. Ltd. Feb 2000 - Dec 2000

Trainee



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