Andrew J. Short

** ******** *** *** * Oakville, CT 06779 Phone: 203-535-

**** acx69h@r.postjobfree.com

Objective

Provide excellent service and informed solutions for various

computer and technical issues. Install and maintain hardware

and software to consumer and corporate systems.

Ability Summary

Proficient in computer diagnostic and repair. Familiar with

virus detection and manual/automatic removal techniques.

Expert in OS maintenance, repair, and installation. Expert in

hardware diagnostic, repair, and construction. Familiar with

home, and office, networking including correct cabling

techniques.

Honors & Activities

Top sales while working for Best Buy Geek Squad. High

customer satisfaction ratings in all jobs.

Licenses & Certifications

DCSE 2000 Wyse Thin Client Foundations 2015 (Cert ID:

3204) acquired on 11/15/2016 and expires on N/A.

DCSE 1000 Enterprise Foundations (DCSE ID: 3202)

acquired on 11/14/2016 and expires on N/A.

DCSE 2000 Client 2016 (Cert ID: 3211) acquired on

11/14/2016 and expires on N/A.

DCSE 2000 Printers 2016 (Cert ID: 3212) acquired on

11/14/2016 and expires on N/A.

DCSE 1000 Client Foundations 2016 (Cert ID: 3223) acquired

on 11/14/2016 and expires on N/A.

DCSE 1000 Enterprise Q2 Assessment 2016 (Cert ID: 3214)

acquired on 11/14/2016 and expires on N/A.

DCSE 2000 Printer Q3 Assessment 2016 (Cert ID: 3224)

acquired on 11/14/2016 and expires on N/A.

DCSE 1000 Client Q3 Assessment 2016 (Cert ID: 3225)

acquired on 11/14/2016 and expires on N/A.

Employment History

Sales And Leasing Consultant

02/2016 - 11/2016 Wallingford Buick GMC 1122 Old North

Colony Rd, Wallingford, CT

Provide excellent customer service to a variety of clientele.

Quickly adapted to new vehicle features and technologies in

order to enable education of the consumer and allow for an

informed purchasing decision.

Helpdesk Technician

07/2015 - 01/2016 Voxx International / Aerotek / Hauppauge,

NY 360Fly

Provided technical, warranty, and POS support for the 360Fly

camera product. Assisted in the successful worldwide launch

of the 360Fly brand utilizing a 2 man team.

Consultation Agent

04/2013 - 07/2015 Best Buy Geek Squad South Setauket, NY

Provided diagnostic and repair solutions for consumer

electronics. Client facing customer support offering several

repair cost options.

Education and Training

Completion Date Issuing Institution

2017 Full Sail University

Location

Winter Park, FL

Qualification

2 Years at College or a Technical or Vocational School

Course of Study

Computer Science

Studying Game Design. Emphasis on programming and team

management.

Detailed References

Tim Roy, Sales ManagerWallingford Buick GMCWallingford,

CT 06492203-269-8741Supervisor reference known for 1

year(s).

Anshu Patel, Owner/General Manager Blitz PC Solutions

Dublin, GA 310*****-***-****

Personal reference known for 13 year(s).

Rob KiijikNY631-512-1487Business reference known for 3

year(s).

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