Mary Rose P. Abogado

#**** ******-**** **. ******* City of Malolos Bulacan

acx69a@r.postjobfree.com

Contact number: 091********: 092********

Objective: To work as an efficient individual in a challenging position where I can use my

knowledge, skills and experience for professional growth and for the benefits of the company

and job stability based on performance.

Working Experiences:

ENGLISH FOR SECONDARY LANGUAGE PART TIME TUTOR

( Andong University Student)

Bulacan State University

Brgy. Guinhawa, Malolos Bulacan

August 2011 September 2011

Job Description:

Preparing daily English activities

Guiding and helping Korean students with their Homework

TECHNICAL SUPPORT REPRESENTATIVE

Convergys Stream / former Stream Global Services

2 G/F World Wide Corporate Centre Shaw Boulevard,

Mandaluyong City.

Job Description:

Solving customers technical issues regarding Tax application/program/software

Providing the right Tax application/program/software for the Tax year based on

the customers needs.

Activating, updating and downloading Tax applications/programs/software.

Changing customers information.

CUSTOMER SALES REPRESENTATIVE

Convergys Stream / former Stream Global Services

2 G/F World Wide Corporate Centre Shaw Boulevard,

Mandaluyong City.

Job Description:

Inbound on-line chat sales support.

Providing accurate information ( plan/product costs with taxes and surcharges,)

Assisting customer on how to place their order online.

Assisting 3 customers at a time. (3 chats)

MANILA DEBT BUYER AGENT/ COLLECTION SPECIALIST

Transworld Systems Incorporated.

Eton Centris cyberpod Three-South Tower 8Flr.

Edsa Corner Quezon Avenue Quezon City

February 2015-October 2015

Job Description:

Inbound and outbound Collection Representative for an assigned account.

Securing over the phone payment.

Providing customers information without violating U.S laws or any compliance

issue.

Skills:

Good communication skills (Verbal and Written)

Knows Basic Korean Language.

Computer Literate.

Educational Background:

Tertiary: BACHELOR IN SECONDARY EDUCATION-ENGLISH

Bulacan State University

Malolos Bulacan

2010-Undergraduate

Secondary: SAINT EZEKIEL SCHOOL

Blas F. Ople Rd., Bulihan City of Malolos Bulacan.

2005 2009

Elementary: BULIHAN ELEMENTARY SCHOOL

Brgy. Bulihan City of Malolos Bulacan

1999 2005

Vocational/ Trainings:

KOREAN LANGUAGE TRAINING

Tesda-Korphil

Regional Training Center Central Luzon Guiguinto

September-October 2012

DRESSMAKING NCII

Regional Training Center Central Luzon Guiguinto

October- November 2012

FINISHING COURSE FOR CALL CENTER AGENTS

Exceptional One Solution

2F LKBP Tower and Business Center Cagayan Valley Road,

Sta. Rita Guiguinto, Bulacan.

Personal Information:

Date of Birth: March 28, 1993

Place of Birth: Malolos Bulacan

Sex: Female

Civil Status: Married

Nationality: Filipino

Religion: Roman Catholic

Height: 5 5

Weight: 50 Kg.

Fathers name: Sulpicio E. Paguiligan

Mothers name: Lydia C. Paguiligan

Languages: Pilipino/Tagalog, English : Basic Korean

References:

Roxanne S. Yrreverre

Sales Representative

Convergys Stream / former Stream Global Services

2 G/F World Wide Corporate Centre Shaw Boulevard,

Mandaluyong City.

092********

Erickson Estrada

Team Manager at Transworld Systems Incorporated.

Eton Centris cyberpod Three-South Tower 8Flr.

Edsa Corner Quezon Avenue Quezon City.

091********

Ma. Kristine De Vera

Team Manager at Transworld Systems Incorporated.

Eton Centris cyberpod Three-South Tower 8Flr.

Edsa Corner Quezon Avenue Quezon City.

091********

Paulo Niccolo Evangelista

Team Manager at Transworld Systems Incorporated.

Eton Centris cyberpod Three-South Tower 8Flr.

Edsa Corner Quezon Avenue Quezon City.

091********

I hereby certify that all data herewith are true and correct to the best of my knowledge and

capabilities.

MARY ROSE P. ABOGADO

APPLICANT

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