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Client Relationship Manager

Location:
Mount Laurel, NJ, 08054
Posted:
January 10, 2017

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Original resume on Jobvertise

Resume:

Karen Curry

*** ***** **** * Mt. Laurel, NJ ***** * 609-***-**** * acx65j@r.postjobfree.com

Qualifications Summary:

A self-motivated achiever who offers exceptional leadership, organizational and communication skills that

has proven the ability to manage multiple responsibilities with acute attention to detail. Extrodinary problem

solving skills to troubleshoot & identify root cause and provide effective solutions. Also, exhibits a solid

foundation in client relations and technical computer knowledge along with a keen personal work ethic,

driven by a committed attitude.

Professional Experience:

2014 - Present NationalHR

Client Engagement Specialist Marlton, NJ

Build & solidify trusted advisory relationship with clients.

Manage & execute implemetation for new clients.

Facilitate client meetings, Open Enrollment, client portal training.

Responsible for explaining new benefit offerings & communication strategies to employees.

Maintain clear communication with insurance carriers & vendors for all contracts.

Monitor projects from initiation through delivery.

Coordinate benefit plan audits and reports.

2013 - 2014 Integrity Consulting Group Pennington, NJ

Employee Benefits Consultant

Used consultative selling skills to identify opportunities, overcome objectives, and develop client

relationships.

Ensure compliance with federal and local regulations.

Created detailed reporting for cost containment.

Integrated Wellness initiatives sponsoring health fairs & employee screenings.

Resolved employee claims & appeals to ensure timely closure.

Assisted clients with service functions of payroll, enrollments, terminations, FMLA, LTD, STD.

2009 - 2013 AmeriFlex Mount Laurel, NJ

Account Executive

Account Manager of FSA, HRA, HSA and COBRA administration for 300 clients.

Created and developed long term relationships through cross selling products and services.

Managed service delivery, renewal, and integration with Human Resource management systems.

Team lead on collaboration for client migration, and keeping apprised of market trends.

Client population of self insured & fully insured, public & private sector.

Collect, analyze and interpret data from clients benefit plans to exceed client expectations.

Streamlined documentation for accuracy and auditing plans.

Developed methods & procedures to obtain greater efficiency & effectiveness of benefit plans.

Client & participant liaison for escalated issues.

Education:

Misericordia University * Dallas, PA

Bachelor of Science in Psychology

Scholarship Recipient

Pursuing CEBS, The Wharton School, University of Pennsylvania

New Jersey Producer License Life & Health Insurance



Contact this candidate