State University Customer Service
Resume:
Carolyn Alexander
Hazelcrest, Illinois 60429
acx63f@r.postjobfree.com
Cell: 773. 641.3505
OBJECTIVE: To obtain employment as case management with a company that provides professional and academic discipline that seeks to improve the quality of life and enhance wellbeing of individuals, families, couples and groups.
Education:
Master of Science, Special Education
Chicago State University, Chicago, Illinois 2001
Bachelor of Science, Elementary Education
Chicago State University, Chicago, Illinois 1998
Bachelor of Arts, Sociology
Chicago State University, Chicago, Illinois 1998
Associate of Arts, Liberal Studies
Olive Harvey College, Chicago, Illinois 1994
Internship
Gillespie Elementary School - created and implemented innovative and engaged lesson plans and activities, increasing student learning motivation and effectiveness
National Youth Advocate Program - assisted with individual and group counseling for youth, assisted with implementation of treatment plans.
Work Experience:
Elementary Teacher
Gompers Elementary School (1998 – 2012)
Taught grades 4th – 8th with an average of 33 students per class.
Turned around a class that had severe management issues, by establishing a strong teamwork environment that reduced behavioral issues by 45%
CUSTOMER SERVICE EXPERIENCE:
Heinz Pharmacy, Chicago, Illinois ( 1979 – 2004 )
Operated and performed lottery transactions
Operated cash register
Performed inventory duties/Stock person
Volunteerism:
Volunteer at church food pantry
References:
Dr. Frank Carpenter Jr., Pastor, New Christian Joy Full Gospel Baptist Church, 11594 S. State Street, Chicago, Illinois 60628, 708-***-****.
Jeanette Perkins, Case Manager, TASC, 100 N. Western, Chicago, Illinois 60612, (708) 331- 0179
Contact this candidate