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State University Customer Service

Location:
Flossmoor, Illinois, United States
Posted:
January 10, 2017

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Carolyn Alexander

***** ****** ******

Hazelcrest, Illinois 60429

acx63f@r.postjobfree.com

Cell: 773. ***.****

OBJECTIVE: To obtain employment as case management with a company that provides professional and academic discipline that seeks to improve the quality of life and enhance wellbeing of individuals, families, couples and groups.

Education:

Master of Science, Special Education

Chicago State University, Chicago, Illinois 2001

Bachelor of Science, Elementary Education

Chicago State University, Chicago, Illinois 1998

Bachelor of Arts, Sociology

Chicago State University, Chicago, Illinois 1998

Associate of Arts, Liberal Studies

Olive Harvey College, Chicago, Illinois 1994

Internship

Gillespie Elementary School - created and implemented innovative and engaged lesson plans and activities, increasing student learning motivation and effectiveness

National Youth Advocate Program - assisted with individual and group counseling for youth, assisted with implementation of treatment plans.

Work Experience:

Elementary Teacher

Gompers Elementary School (1998 – 2012)

Taught grades 4th – 8th with an average of 33 students per class.

Turned around a class that had severe management issues, by establishing a strong teamwork environment that reduced behavioral issues by 45%

CUSTOMER SERVICE EXPERIENCE:

Heinz Pharmacy, Chicago, Illinois ( 1979 – 2004 )

Operated and performed lottery transactions

Operated cash register

Performed inventory duties/Stock person

Volunteerism:

Volunteer at church food pantry

References:

Dr. Frank Carpenter Jr., Pastor, New Christian Joy Full Gospel Baptist Church, 11594 S. State Street, Chicago, Illinois 60628, (708) ***-****.

Jeanette Perkins, Case Manager, TASC, 100 N. Western, Chicago, Illinois 60612, (708) ***- ****



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