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Customer Service Sales

New Delhi, Delhi, 110001, India
January 10, 2017

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** – C LIG Flats Motia Khan,

Pahar Ganj, New Delhi-110055

Contact: 882-***-****, 921*******

; E-mail:


Seeking challenging assignments in an organization that would help me to cultivate and nurture my skills to the fullest with an opportunity to display my talent and become an asset to the organization.


Japanese Language Professional, 3 years course from MOSAI Institute of Japanese Language, New Delhi.

Passed JLPT level 4 –(2007)

Passed JLPT level 3- 2008 (63%)

Passed JLPT N3- 2014 (62%)

Technical skills include working proficiency of MS Word, Excel, Internet browsing,

Participated in Indo-Japan festival at JNU and also attended Japanese cultural classes.

A focused, hardworking & self-motivated team player, coupled with excellent communication and inter-personal skills.

Highly motivated, positive and goal-oriented, with demonstrated professionalism & attention to detail.


Japanese Language from Japan culture & Information centre,

MOSAI Institute of Japanese Language, New Delhi; (2009)

General English Course,

BSL, New Delhi;

Senior Secondary, 2004(C.B.S.E)

C.P.S Karol Bagh, New Delhi;

Higher Secondary; 2006(C.B.S.E)- Math’s, Accounting, Business studies, Economics, English

C.P.S Karol Bagh, New Delhi

B.Com (Pass), 2009

DELHI UNIVERSITY (Subjects-Math’s, Computer, Economics, English, Business studies, Accounting


Responsibilities in Export

Executive from 04/08/2014 to till date in Keihin India Manufacturing Pvt. Ltd.

- Handling International FOB, EX- WORKKS shipments.

- Handling International CIF, DDP shipments.

-Co – coordinating with CHA & Freight forwarder for the status of shipment.

-Follow up with production department for manufacturing completion.

-Good communicate to party with mail & personal contacts.

-Making commercial Invoice, packing list as per Purchase Order & other export documents such as SDF, Annexure –A

-Co- coordinating with Delivery Agents/ Transporter for Delivery of shipments & planning of Delivery.

-Update client for shipment status.

-Maintain the record of all export & Import documents.

-Maintain work relationship with Logistic provider & India customs.

Sales Responsibilities

-Making Auto sales report & Monthly sales report.

-Follow-up for payment on regular basis.

-Regularly updating contact database.

-Be in close contact with client for identifying the new opportunities & also maintaining issues, queries and requirements.

-Responding to incoming mails & phone queries.

-Translation of Japanese, English documents.

-Bridge the language gap between Japanese expats & other departments & outside Vendors.

Worked as Japanese Interpreter for Exuberant consulting firm

- From 3rd May – 25th May in Showa at Faridabad (Freelancer)

- Since 30thMay – 15th June in Suzuki at Manesar Plant (Freelancer)

Worked as Japanese Translator & Interpreter

- Since 1st July 2013 – 30th April 2014 in Sona Steering Pvt Ltd. at Gurgaon

- Translation of all Technical Documents

- Interpretation during Business meetings.

- Interpretation/Translation for Business Visitors of Japanese Companies

- Interpretation during telephonic conference meetings.

Worked as freelance Interpreter & Translator (Part-time)

- Since 13thMarch - 18th June 2013-In F.C.C RICO at Manesar

- Translation of all Technical Documents

- Japanese language Teacher for all divisions

Worked as freelance Interpreter & Translator (Part-Time)

-In Yamaha - 2 Months ( interpretation during vendor meetings)

-In Maruti Suzuki Ltd. (IMT Manesar) – 1 month (interpretation at weld shop)

-In Parker Engineering – 20 Days ( interpretation at paint shop)

-In JSW (Jindal Steel Work) – 1 month

-In Showa company Ghaziabad – 20 Days (interpretation related to training)

-In Daikin company Neemrana – 25 Days

Worked as freelancer for small firms (5-10 Days)

-In Orange Fashion company – Gurgaon (3days)

- In Sun Excism company – Ludhiana (5days)

-In GS auto Company – Ludhiana (4 days)

Worked as Tour Escort (Aug2010 – sep2012)

-In Yusen Travel Company, Saiyuu travels, Viashali travels, H.I.S travel co.

Worked as Japanese CSA (Customer Service Agent)- Full Time

-From Nov 2012 to Jan 2013 in All Nippon Airways at T-3 airport

Personal details

Date of Birth: 29th December, 1987

Gender Male

Father’s Name Naresh Tandon

Nationality: Indian

Language known: English, Hindi, Japanese

Hobbies: Body building, listening to music, dancing.

References: Available on request.

Salary expectation


Location preferred

India, Delhi, Gurgaon


(Kunal Tandon)

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