Data Entry Quality Assurance

PATRICIA REYES

**** **** ***** ********.*******@*******.***

Jacksonville, FL 32257 Home VP#: 904-***-****

OBJECTIVE: To obtain a challenging position that will utilize, build and excel my knowledge and skills to deliver high quality results and success to the organization.

PROFESSIONAL EXPERIENCE

FedEx Ground - Jacksonville, FL 7/15-3/16

Package Handler

Cleaned the warehouse, prepared for delivery, and organized packages by scanning them in and sorting them out.

Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner.

Xerox Corporation (temp job) - Jacksonville, FL 11/13-1/14 & 4/14-7/14 Project Based Transaction Processor

Prepared mortgage/foreclosure documents ready for scanning into system.

De-prepared the documents before mail sorting and supported the functions within the department.

Ensured completeness data and quality assurance of the label addresses to the attorneys.

Performed clerical tasks in the data entry functions and carry boxes up to 25 pounds.

QBE The Americas – Jacksonville, FL 5/10-5/12

Insurance Verification Representative

Updated policyholder’s insurance information into a proprietary insurance document management system.

Required attention to detail and a high level of quality.

Provided customized services to our clients which required adherence to specific work instructions.

Performed policy entry and homeowner client changes.

PHH Mortgage – Jacksonville, FL 7/01-9/08

Senior Fulfillment Specialist

Assembled Application, Closing, and HELOC loan packages while meeting production goals.

Performed daily audit functions on loan packages to ensure quality and compliance.

Responded to Fulfillment Help Desk issues and supported the Fulfillment Specialists by maintaining supplies.

Entering time-sensitive package status into internal systems and UPS tracking systems.

SKILLS

Data Entry/10 Key - 10K+KPH High attention to detail Outlook Filing/Organizing

Microsoft Excel & Word Indexing Assembly/Processing Clerical/Mail Support

Fidelity/OCR/CA$H Clerical Accounting Scanning/Imaging Document Prepping

Sorting Verifying/Proofreading Accounts Receivable New Loan Set Up

EDUCATION

National Technical Institute for the Deaf at Rochester Institute of Technology, Rochester, NY

Office Practice and Procedures Diploma 5/1982

Florida School for Deaf and the Blind, St. Augustine, FL

High School Diploma 5/1978

References available upon request

Contact this candidate