Customer Service Sales

Romeo Rowe

Current Address: ***** ******** **** ●Southfield, MI 48075

(248-***-***** • *****.****@*********.***

EDUCATION

Wayne State University – Detroit, MI

Degree: BBA (Business Administration, Concentration Management)

PROFESSIONAL EXPERIENCE

Pontiac School District: Academic Support-Auburn Hills, Mi

Academic Support (Nov 2014-Present)

. November 2014-Present

•Keep statistical data regarding number of students enrolled in program

•Keep data that entails the amount of weekly and monthly students whom

participate in program field trips, workshops, etc.

•Market the STEM basis of our program which consists of Science, Technology, Engineering, Mathematics.

Kohl’s Department Stores: West Bloomfield, MI

Sales associate (2013-2014)

•Rotated in various departments to complete desired daily task,

•Sorted & handled go-backs for designated department

•Maintain a presentable, clean work area in order to maintain a sufficient mark of sales

•Increased sales and lines of credit periodically.

Rolling Acres Landscaping and Lawn Services, LLC: Southfield, Michigan

Foreman/Manager (2011-2013)

•Train, develop, manage, and motivate each employee on the roster.

•Foster creativity amongst employees to improve productivity.

•Rotate and schedule employees on a project-basis.

•Ensure that the company provides a quality service that is fast, precise, reliable to ensure customer satisfaction.

•Improve employee relations and customer relationship management.

•Company bookkeeping: managing accounts receivable, budgeting for payroll and other expenses.

Carson’s Pirie Scott: Livonia, MI

Cashier (2010-2011)

•Maintain a clean department.

•Maintain and increase our sales.

•Encourage a work environment representing a friendly and productive culture.

SKILLS AND MAJOR COURSES COMPLETED

Proficient in: Creative Planning, Leadership, Team Building, Organizational Skills, Microsoft Office Tools

Major Courses Completed: ● Human Resource Mgmt ●Accounting I and II ●Marketing ●Microeconomics and Macroeconomics

ACTIVITIES AND VOLUNTEER EXPERIENCE

•Extracurricular: ● Boys II Men Mentorship Program ● Mountain Moving Men ●Anchors of Hope Christian Program ● Marygrove College Track and Field

Community Service: Anchors of Hope ● Gleaners Food Bank (Detroit, MI) ● Toys for Tots (Detroit, MI)

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