Customer Service Representative

**** ******* *** **** ******, FL *****

813-***-**** *.*******@*****.***

EBONEE PORTER

EDUCATION

August 2007 University of Miami Coral Gables, FL

Bachelor of Science in Biology

Bachelor of Arts in Psychology

Minor in Chemistry

RELATED EXPERIENCE

May 2007 - June 2007 University of Miami Coral Gables, FL

Student Research Assistant

Assisted with collecting data and data entry in the research of biological control on invasive species, Mallelueca quinquenervia

June 2007 - August 2007 University of Miami Coral Gables, FL

Student Research Assistant

Assisted with collecting data and observing the social behaviors of non-aggressive wasps

Other Lab Experience

Four Semesters of Chemistry Lab (General and Organic).

Five Semesters of Biology Lab including: Microbiology, Ecology and Anatomy labs.

Two Semesters of Psychology Research.

WORK EXPERIENCE

September 2010- Present Tutor.com Tampa, FL

Tutored students in Math, through Algebra and General Chemistry

October 2008- Present Brainfuse.com Tampa, FL

Tutored students in Math (through Geometry), Reading (through grade 12), Chemistry, Biology, History and Social Studies

October 2010- May 2011 Ed2net Orlando, FL

Tutored students in Math, Science and Reading

August 2008- August 2009 Valencia Community College Orlando, FL

Tutored students in Chemistry (through Organic 2), Entry level Spanish and Biology (Through General 2)

July 2006 - February 2007 Educational Tutorial Services Miami, FL

Tutor

Tutored children in Grades K - 12, in all academic subjects

Reported academic progress to Social worker

Sept. 2003 - Feb. 2007 Bank United Center Coral Gables, FL

Event Staff

Provided Customer Service for guest of the Bank United Center

Sept. 2004 - May 2005 Richter Library Coral Gables, FL

Processer

Mended damaged library books

Prepared books to be shelved

May 2004 - August 2004 InCharge Debt Institute Orlando, FL

Intern

Updated and entered new data into files of clients.

Planned company events.

June 2005 - August 2005 Tommy Hilfiger Orlando, FL

Customer Service Representative

Provided customer service for customers of the Tommy Hilfiger Outlet Store.

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