MIKE RUCKER

HANDS-ON SENIOR QA/TEST MANAGER

Certified Scrum Professional Certified Scrum Master Certified Scrum Product Owner

**** ***** ***** ****, ********, GA 30213 acx5zu@r.postjobfree.com 678-***-****

Hiring Manager,

I am writing to request consideration for a leadership role you have posted online.

I bring a broad range of skills in quality assurance and testing to the table as a Senior Manager, as a Manager,

as a lead, and in various Agile/Scrum roles. For the past seventeen years, I have held several Senior Manager

roles in quality assurance and testing at companies in the Atlanta area like Accenture, Cox Communications,

and General Motors. I have exemplary skills in:

People and test project management

Test and project planning

Agile coaching

Work plan creation and execution

The intelligent and creative use of automation

Bringing people together to accomplish great things

In my career, I have shifted easily between target domains: from defense, to telecom, to logistics, to consumer

support, to video, to mobile, to automotive, to financial, to utilities, to hospitality, to entertainment. In project

leadership, I have demonstrated skills in both Agile delivery (with CSM, CSPO, CSP certifications) and

Waterfall methodology (having led an Accenture team through successful CMMI Level 2 and Level 3

certifications). I am just as comfortable getting my hands dirty with test software development and test

execution as I am giving reports and presentations to executive leadership and customers. I am especially gifted

at building organizations through the intangibles I bring, having written two holiday programs for 200+ people

at Accenture, co-created and evangelized a mentoring program at Lucent, and won the Accenture/BellSouth

BASA Idol contest for an original song.

And, in 2011, for mapping out the test strategy and leading the test planning and execution for Cox

Communications project to push their cable broadcast to mobile devices, I won the company s coveted Vision

Award.

I hope that in this letter and in the details of my resume you sense that I can bring a unique set of skills and

motivation to your role. I would welcome the opportunity to talk with you further about your company, your

position, and the benefits you would gain by bringing me on board.

I can be reached at the email and phone information at the top of the page.

Thanks for giving me the opportunity.

Mike

MIKE RUCKER

HANDS-ON SENIOR QA/TEST MANAGER

Certified Scrum Professional Certified Scrum Master Certified Scrum Product Owner

9710 Cedar Grove Road, Fairburn, GA 30213 acx5zu@r.postjobfree.com 678-***-****

OBJECTIVE

Senior QA/Test Manager, QA/Test Manager, or QA/Test Lead role in a forward-thinking company

that understands the key role which testing and quality assurance play in helping create superior

solutions.

HIGHLIGHTS

Peerless in the ability to shift between target domains: from defense, to telecom,

to logistics, to consumer support, to video, to mobile, to automotive, to financial,

to utilities, to hospitality, to entertainment.

---

Winner of Cox Technology s coveted Vision Award in 2011 for

leading the testing for the program to send cable broadcasts to mobile devices.

---

Consistently received Exceeds Expectations and Superior

performance review ratings during three-decade career.

---

Skilled in both Agile delivery (with CSM, CSPO, CSP certifications) and Waterfall methodology

(led Accenture team through successful CMMI Level 2 and Level 3 certifications).

---

Comfortable getting hands dirty with test software development and test

execution, but just as comfortable giving reports and presentations to

executive leadership and customers.

---

Especially gifted at building organizations through numerous intangibles

writing two holiday programs for 200+ people at Accenture, co-creating

and evangelizing a mentoring program at Lucent, and winning the

Accenture/BellSouth BASA Idol contest for an original song.

---

Extremely well liked, and told at more than one company,

You re the most-liked person here.

---

Called The best boss I ever had! by many former direct reports.

EDUCATION

Georgia Institute of Technology (1979-1983)

Bachelor of Electrical Engineering, with Honors, Co-operative Program

Western Conservative Baptist Seminary (1992-1994)

Master of Divinity, with High Honors, Pastoral Studies/Counseling

EXPERIENCE

Self-Employed

2016 present

Self-prescribed sabbatical to pursue technical and non-technical projects.

Trained technically to further my automation skills with Java, Cucumber and Selenium.

Studied and worked with music technology and recording on Apple s Mac platform.

Manager, Accenture, Atlanta, GA

2015 2016

Led test strategy and planning effort for integrating applications and processes of an

acquired boutique hotel chain into the support systems of a major hospitality company.

Managed client and company test effort for major Michigan utility, rolling out ABB Service

Suite / SAP upgrade to field support team.

Created Test Strategy, work plan and resource loading for master schedule.

Managed assembly (string) and system integration test efforts.

Associate Director, EY (Ernst & Young), Alpharetta, GA

2014

Initiated re-direction of automation efforts from QTP-based, post-build regression testing to

Selenium/Cucumber-based, in-sprint BDD testing.

Led 80-person Audit Transformation (AT) functional test organization responsible for Audit

Tool of the Future (ATF) and Research Tool of the Future (RTF), with activities comprising

application testing, system integration testing, user acceptance testing, and production

validation testing in an Agile environment.

Senior Manager, General Motors, Roswell, GA

2013 2014

Architected and helped build test framework (Java, Cucumber and Selenium) to leverage

BDD for new application development.

Spearheaded automated testing with Cucumber and Selenium within Agile development

directive in new IT org.

Built and led 17-person test and development staff responsible for automation framework

development and supply chain application testing, comprising mainframe, web services,

Java, and browser-based applications.

Worked to define enterprise-wide Agile transition for GM as it in-sourced a worldwide IT

portfolio and built a new IT organization.

Coached staff and Scrum teams on how to make the transition from waterfall to Agile.

Led / participated in daily stand-ups, retrospectives, grooming sessions, sprint demos, and

release and sprint planning meetings.

Senior Manager - Automation, Cox Communications, Atlanta, GA

2008 2012

Developed functional, performance and stability / stress test software tools (Java, Perl,

UNIX shell scripting).

Led team responsible for analysis and planning of all video projects entering the Enterprise

QA organization.

Led test effort for Cox TV Connect (over-the-top [OTT] video to iPad, iPhone) initial

release, and shared in team leadership corporate-wide Technology Vision award.

Performed requirements analysis, created work estimates, defined test strategies, created

project plans, and managed intelligent process application.

Developed test strategies for the top 2011 and 2012 video initiatives.

Developed end-to-end test work plans for multi-app, multi-vendor solutions.

Implemented, managed, evangelized Jira tool for video department issue tracking.

Senior Consultant, Capgemini, Atlanta, GA

2007 - 2008

Developed requirements, use cases for enterprise level auction management application.

Defined functional and load test approach for website stabilization SOW.

Created data models, state transition diagrams.

Assisted development team in creating system design.

Performed acceptance testing.

QA Manager / Senior Business Analyst, AT&T (via ASAP Staffing), Atlanta, GA

2006 - 2007

Led virtual functional test team testing web-based data services ordering platform.

Defined test approach, led test plan development, scheduled resources, tracked defects, and

provided status to sponsors.

Planned and led user acceptance test with external customers.

Developed requirements, use cases and data model for bellsouth.com upgrades.

Senior Manager, Accenture, Atlanta, GA

1998 - 2005

Designed Perl side of automated test tool, increasing test case coverage by 1200%.

Developed Java-based multiple-app simulation and testing tool.

Built and managed diverse, multi-location, 18-person testing and development team for C+

+/XML API.

Led team through successful CMM Level 2 and 3 certifications.

Planned, executed, controlled aggressive project schedules for multiple releases in a

publicly-monitored, regulated arena.

Managed schedules, project artifacts, customer expectations.

Trained, mentored test teams on all SDLC test-related activities.

Integration-, product-tested XML and EDI pre-order and order processing functions.

Architected, rolled-out initial CLEC test bed.

Conducted requirements development sessions for e-commerce, wholesale gateways.

Led architecture (J2EE/Oracle) and authored proposals for CSOTS upgrade and DARTS

reporting system.

Created use cases, data diagrams, requirements documents.

Coordinated customer business teams and project teams.

Served as SME for development, QA, technical support teams.

Managed multiple high-risk enterprise projects.

Managed Clarity, LENS upgrades.

Senior Project Manager, Brooks Automation (Auto-Soft), Gilbert, AZ

1997 - 1998

Functioned as client liaison for Intel warehouse management application.

Led requirements development sessions, creating use cases and data diagrams.

Created test strategy, test plans, executed test cases.

Managed application implementations and acceptance testing at client sites.

Senior Software Engineer / Integration Lead / Business Analyst, Lucent Technologies, Phoenix,

AZ

1987 - 1997

Designed, developed C++ Advanced Intelligent Network (AIN) OSS features.

Designed, developed Pascal, i80x86 assembly for Class 5 switch enhancements.

Defined, led OSI level 3 integration testing of GTD-5 ISDN.

Created, executed test strategies, test approaches, test plans, test cases for call processing,

switch maintenance, circuit-switched data features.

Conducted requirements planning and development sessions for Class 5 switch

enhancements.

Created use cases, data diagrams, requirements documents.

Software Engineer, Motorola, Scottsdale, AZ

1984 - 1987

Designed, developed software for FFT and digital filter for advanced seeker.

Designed, developed Pascal, M68x assembly and BASIC software.

SKILLS

Management: Team management, Coaching, Project management, CMMI, Resource scheduling,

Budget tracking, Issue / Risk management

Testing: Test strategy creation, Test planning, System integration, Risk-based testing, Automated

testing, Integration testing, System testing, User acceptance testing, Defect tracking & resolution,

Services testing, Database testing

Methodologies: Agile, Scrum, BDD, Waterfall

Applications, Technologies & Tools: HPQC / ALM, Jira, Confluence, IceScrum, MS Word, MS

Excel, MS Project, Visio, MS PowerPoint, MS SharePoint, Java, Perl, Selenium, Cucumber, UNIX

shell scripting, C++, Requirements management, Business analysis, SQL, SVN, XML, SOAP,

REST, Eclipse, IntelliJ

Strengths Finder: CONNECTEDNESS (build bonds that unite different types of people),

INTELLECTION (offering new and different ways of looking at problems), IDEATION (thrive

in areas of changing priorities and requests), LEARNER (desire to improve and continuously learn)

Contact this candidate