Netapp Engineer

FRANCIS JOHN JUMIG

E-mail Address: ************@*****.***

Address : Dubai, UAE

Mobile # : +971*********

Status : Single

Nationality : Philippines

Birthdate : September 16, 1979

Passport # : EB1655735

Skype : rathbu_30

WORKING EXPERIENCE

Forefront Technologies March.2008 to Present

Jebel Ali Dubai, UAE

Forefront Technologies is the Middle East’s largest specialized IT distributor Storage solutions and Document Imaging. Today Forefront Technologies is supporting over 300 Value Added Resellers in 22 countries throughout the Middle East. Its distribution product portfolio consists of industry leading manufacturers, which include amongst others, ActiData and Overland Storage, Plasmon, Fujitsu, NETAPP, Infortrend Storage and Kodak.

Storage Engineer / Systems Engineer

Handles and support products: Symantec Backup, CA Arcserve, EMC Retrospect, Netvault, Acronis Backup

OVERLAND STORAGE – Storage Libraries, Tape Drives, Snap Servers, Expansion, SAN switches, zoning, mapping, ISCSI, VTL ( Virtual Tape Libraries )

Infortrend – Supporting storage protocols including Fibre Channel, iSCSI, SAS, SATA and SCSI,(SAN), (DAS),(NAS) environments. Application environment with Windows® Server 2008,

Solaris®, Linux®, IBM AIX®, HP-UX®, and server virtualization software such as VMware®

Oracle®, Citrix® and Microsoft Hyper-V.

ActiData – Tape Libraries & NAS Servers

Fujitsu – Servers, Blades Servers, DX Models Disk Storage Sytems

Disc – Supports and install Q-Star Software as archival solutions.

NETAPP – configure iSCSI, CIFS, Creating Volumes, Creating Aggregates

Spectra Logic - Tape Libraries, multi-decade data storage and access by creating new methods of

managing information in all forms of deep storage including archive, backup, cold storage,

cloud and private cloud.

We provide technical training and demo our products to resellers & end-users.

On-site 24/7 technical support to end-users and resellers

Experienced in VMware vSphere, VMWare vCenter Server, vSphere Storage Appliance (VSA)

Handles Microsoft Exchange Server 2008 / 2012 administration and migration.

Handles FILE Server and Domain Server administration

Systems Administrator

Performs daily back-up for SQL Database using ERP / CRM Application

Administer Email and Active Directory/Domain Server

Administer Files Server and performs backup using Symantec 2010 Backup EXEC

Maintain and administer ERP & CRM Applications

Creative Technologies Inc. March.2003 to March 2008

(HP/IBM Authorized Service Center) Philippines

Creative Technologies Inc. is a reseller of HP/Compaq, Acer, IBM, 3com, Microsoft Products, APC, Veritas, Citrix, Trend Micro, Symantec Backup & Security, Adobe, FAX Serve, NettApp. It provides & supports clients call, systems installations, configurations both software & hardware troubleshooting & maintenance. Our clients are shopping centers, banking corporation, insurance, broadcasting and telecommunications companies. We have become one of the leading suppliers of total automated solution major companies in the Philippines.

Systems Engineer

IBM X-Series Servers, Blade Servers,Expansions Storage, SAN Switch, Ultrium LTO

APC-UPS, APC-Racks,MGM-Racks,3-COM Switches

HP Proliant Servers, MSA Storage Works, Tape Drives

Rack installation and testing of new installation of units

Install & configure of Microsoft Windows Server (security, updates, dns)

24/7 on-site support (parts replacement, firmware updates)

Backup Testing, Restore & Data Lost Recovery

Configure Raid Array

Zoning

Migration Microsoft Exchange

Consults clients migration & upgrades hardware

24/7 Support Maintenance Clients: Philip Morris, Globe Telecoms, Smart Communications, Sun Cellular, SGS Philippines, Level-up, Heinz, Bristol Myers, Unilever, Magsaysay Maritime and some other small business companies.

Client Monthly Preventive Maintenance

Smart Communications Inc. December 2005 to November 2007

Team Leader PC Support

Handled 20 Technical Engineer

Nationwide Technical Support

Handles Remedy Softwares for SLA

Trend Micro Antivirus Maintenance

Coordinate with Vendors for parts RMA warranty and non-warranty support

Edgeworth Corporation Nov 2003 to December 2005

Systems Administrator

Migrate Microsoft Exchange 5.5 to 2000

24/7 Support Maintenance

Maintains Windows Servers, Microsoft Exchange, switches, network connections, internet connections, ISA firewall

Create user accounts mail and active directory

Trend Micro Antivirus Maintenance

Cellstar Philippines April 2003 to Aug 2003

In-house Systems Administrator

Supports & Maintain Servers, Switches, Desktop, Laptop & Printers.

Microsoft Mail Exchange 5.5 Administer support

Windows NT 4.0 Server Support

Native Backup Mail Server and other applications

SM Equicom Computers Services. Inc.. May.2002 to Nov.2002

(IBM Business Partner)

SM-EQUICOM was established and appointed as one of the Authorized IBM PC Warranty Services since 1985. At present, the company employs a work force of more than 60 experienced software and hardware engineers. Its clients are SM shopping centers, schools, banks, insurance and broadcasting company.

Technical Support Engineer

Install, configure and maintain IBM Servers.

Installation thousands of IBM desktops & laptops..

Performed PC troubleshooting & upgrading.

New Creation Mfg. Co. Inc. Jul. 2001 to May. 2002

New Creation Manufacturing is a manufacturer of Canadian bedlinens and towels, Hello Dolly infants wear and Little Wishes infants wear. It is also a licensee for childrens wear such as Mickey For Kids, Disney Babies, Little Snoopy, Peanuts and Baby Looney Tunes.

Technical Support Engineer

Implemented and administered network and email security.

Identified and resolved NT related problems on both server and desktop systems.

Developed and maintain company’s computerized systems.

Installed, configured and administered Windows 95, 98, 2000 and NT.

Maintain and troubleshoot Industrial Indexing Systems (IIS- computerized quilting machine).

Web Designer / Graphic Artist

Creating website of the company using software such as Flash, Dreamweaver, Front Page, Javascript, 3d gif designer, Illustrator, Photoshop and Freehand.

Designed flyers, paper bags, banners and infants wear using Illustrator and Photoshop (using Macintosh).

CERTIFICATIONS:

Microsoft Certified Professional (MCP ID # 3837224)

70-282: Windows 2003 Server R2

HP Proliant Certified Specialist

HP Certified Desktop Support

Cisco Networking Semester Course

SEMINARS/TRAININGS:

IBM Blade Servers, HP Proliant Server, Storage

Windows 2003 Server R2, Sharepoint Portal, Microsoft Exchange Server, ISA Server, Veritas, Trend Micro

Storage Devices - LTO Tandberg Products

Overland Tape Libraries ( TAIWAN year 2014 )

EDUCATIONAL BACKGROUND

Cisco Networking Nov. 2001 to Nov. 2002

Academy: Systems Plus, Philippines

Diploma in Information Technology Sep. 2000 to Apr 2001

Informatics

Bachelor of Science in Business Administration Jun. 1996 to Mar. 2000

Major in Business Management

Colegio de San Juan de Letran, Philippines

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