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Customer Service Quality Control

Memphis, Tennessee, United States
January 07, 2017

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Brandy I. Ware

**** ********* ****** *****: 901-***-****

Memphis, TN 38114 Email:

Logistics Specialist

A results-driven and team-focused logistics professional with a dedication to excellence, accuracy, and a sense of urgency to complete tasks. Highly regarded for thoroughness and exactness in processing large volumes of inventory.

Areas of Expertise

Details Focused

Well Organized

Computer Savvy

Deadline Driven

Work Flow Planning

Operations Efficiencies

Team Building

Report Writing

Record Keeping

Key Skills Assessment

Customer Service – Robust reputation for cultivating and delivering extraordinary customer service; lengthy history of exceeding customer expectations.

Communication – Excellent skills in clearly and effectively conveying ideas and concepts; lauded for maintaining fluid communication amongst a variety of educational, cultural, and economic backgrounds.

Professional Experience

Inmar Supply Chain, Olive Branch MS. 2014-2016

Quality Control & Specialist

Received picker tickets and read orders to obtain correct merchandise from bins and shelves.

Organized re-pack, inspected goods for defects, and ensured order was correct and properly staged for loading.

Sedona Staffing, Hamilton Beach, Memphis, TN 2011- 2014

Shipping & Packaging Specialist

Accurately verify and identify information quantities required for shipment.

Examine and inspect materials and products to ensure specifications are met.

Record packaging and order information on specified forms.

Remove completed or defective materials by placing them on conveyor belts or loading docks.

Elite Staffing, McKesson, Memphis, TN 2007 - 2011


Pulled orders according to the date and time on orders.

Scanned pick slips to pick orders from the system.

Double checked pick and completed orders; ensured products reached destination on-time.

FedEx Ground, Memphis, TN 2003 - 2007

Checker / Stocker

Scanned incoming freight on belt lines.

Loaded freight onto delivery trucks.

Performed daily scan counts.

Education & Training

Associate of Science, Computer Applications Technology, National College of Business & Technology, Memphis, TN

Academic Diploma, Melrose High School, Memphis, TN

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