JOANN BROOKS

***** * ****** ** #****

Aurora, Colorado 80013

Mobile: 720-***-**** j acx5uv@r.postjobfree.com

Education:

College America, Denver, Colorado 02/2009 to 03/2010 Emily Griffith Opportunity School, Denver, Colorado 04/1989

-Medical Office Clerical

-Data Entry

Work Experience:

Customer Service Representative

Royal Crest Dairy, Denver, Colorado

303-***-****

11/17/2015 to present

Rehired from previous

Customer Service Representative

Royal Crest Dairy, D enver, Colorado 303-***-**** 07/24/2014 to 04/24/2015

In bound call center

made outbound calls for payment

front desk break relief

mailed order forms to customer on request

Customer Service Specialist

Big Lots, Aurora, Colorado 303-***-**** 09/2009 to 04/24/2014

Register operation, assisting customers with returns and exchanges

Front desk phones

Stocking, assisting customers with carry outs

unloading truck

Price changes, plan-o-gram sets

Cashier

Cashier

Sam’s Club, Aurora, Colorado 303-***-**** 04/2007 to 06/2008

Register operation

Providing great customer service while upgrading and retaining memberships Cashier/Sales Associate

Sears Parts and Service, Aurora, Colorado 11/2005 to 11/2006

Customer service in store and on phone

Register operation

Stocking

Receiving Supervisor

Akins Natural Foods, Oklahoma City, Oklahoma 405-***-**** 03/2004 to 04/2005

Correct count of merchandise received

Filed necessary paperwork

Customer Service: in person and phones

Other Experience: In-Bound Call Center, Pharmacy Help Desk References Available Upon Request