Customer Service Manager
Resume:
Kenneth Leibowitz
**********@***.***
OBJETIVE: Looking for a buyer/purchasing, assistant position or customer service position.
QUALIFICATIONS: My many years of experience as a buyer for high-volume suppliers with nationwide distribution have equipped me with strong management and planning skills. I process excellent organizational skills with attention to detail and deadlines. I work well under pressure in a fast=paced business environment. Additionally, my experience in customer service has provided me with excellent communication skills and the ability to deal constructively with a diverse clientele and difficult situations.
EDUCATION: 1979-1980 Undergraduate Studies, Herbert H. Lehman C.C.
1974-1978 High School, Herbert H. Lehman High School
EMPLOYMENT:
2010-2012 Old Friends Geriatric Care Management, Contract Purchasing,
Purchasing furniture, fixtures, office equipment.
2006-2010 Dutch and Delicious Food Solutions, Inc. Purchasing food products
such as seasoning, proteins, packaging materials, produce, cleaning supplies to be produced to end products for our costumers. Maintaining inventory, checking pricing and searching for new products, product planning.
2005-2006 Gotham City Restaurant & Shore Bar & Grill LLC. Purchasing food and restaurant supplies for 2 restaurants as well as liquor and wine, receiving deliveries, Bid pricing from vendors and souring new items for Chefs to use, meal planning.
2003-2005 Seminole Hard Rock Hotel & Casino Food & Beverage Warehouse Supvisior, overseeing a staff of 18 warehouse employees, over seeing receiving of everything coming into the hotel, from meats to towels, to soap, to uniforms.
Checking quality and reporting to the buyers if there was a problem with the purchase order. Delivering items each department.
2002-2003 Bahamas Food Services, Nassau Bahamas, Purchasing Agent/Q A manager, over seeing a staff of 10, checking rotation of stocked items purchasing
Fast moving products to refill inventories of highly perishable products, setting up a Q & A department in the Bahamas.
1998-2002 A-ONE-A Produce & Provisions, Inc., Bought high-end specialty produce for restaurants, hotels, cruise lies, caterers and retail customers, maintained an extensive inventory, monitored product quality, work closely with customers for meal planning and availability of items, procured an average of four million of specialty and exotic produce weekly.
1995-1998 A-ONE-A Customer Service Manager, Managed 13 employee department providing twenty-four hour service, dealt with tracking of customer’s orders, customer complaints, pricing quote issues invoicing and data entry.
1992-1995 Bay Purveyors managed 4 customer service employees.
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