Insurance Manager

RESUME

OF

DOYLE C. CULBERTSON, JR.

**** ******* ******** **** *********: 571-***-**** cell, 571-***-**** work

Broad Run, Virginia 20137 E-mail: ******************@*****.***

Highly experienced, well-rounded and successful insurance agency manager and agent desires responsible management/leadership position in the insurance or related industry.

SUMMARY OF QUALIFICATIONS

Superior insurance experience and knowledge

oLicensed insurance agent (P&C and L&H) since 2001

oServed as paid class instructor (Farmers Insurance Group) for Virginia licensing exam courses

oHired by other agents as exam tutor for their relatives because of reputation for competence

oPassed own P&C, L&H and Series 6 & 63 exams with scores in the 90s.

Experienced Insurance Agency Manager several agencies. Took Farmers Group agency from startup to top auto policy sales in the district within 6 months.

Experienced at retail sales have held a variety of insurance agency and other retail sales positions.

Excellent written and verbal communication skills perfect score on George Mason University English competency exam.

Strong work ethic and punctuality dependably on time for work; industrious and productive.

Excellent professional relationship skills team player, leader, and motivator works harmoniously with supervisors, staff and clients. Given award statuette by prior agency staff for management excellence.

Proven customer service skills develops quick rapport with clients, in person or over the phone.

Develops excellent relationships with carrier underwriters

Guru-level computer skills MS Windows, Internet/Web, Internet Explorer, Firefox, MS Office, Open Office, spreadsheets with macros, programmable relational databases and light computer programming.

Insurance-specific computer skills experienced on EPIC database/management system, EZLynx comparative rater, PL Rating (SilverPlume) comparative rater, various carrier websites.

Demonstrates ethics of the highest order

Management experience, training and perspective promotes employer's best interests.

Also, college-trained in double-entry accounting, auditing and business management.

CAREER HIGHLIGHTS

INSURANCE ACCOUNT MANAGER 2015-2016

Towne Insurance Agency, LLC, Gainesville, VA

DEPARTMENT SUPERVISOR 2014-2015

Home Depot, Falls Church, VA

PROPERTY AND CASUALTY INSURANCE AGENCY MANAGER 2009-2014

Affordable Insurance Agency, Inc., Fairfax, VA

HEALTH INSURANCE AGENT (no conflicts of interest) 2001-2009

Culbertson Insurance Agency

MANAGER OF MULTI-LINE INSURANCE AGENCY 2004-2006

American Insurance Agency, Sterling, Virginia

FARMERS INSURANCE GROUP 2001-2004

Multi-line Insurance Agent

Instructor of Virginia Licensing Exam classes

District Life Insurance Specialist

Earlier (non-insurance) career history available upon request.

EDUCATION / SPECIALIZED TRAINING

Committed to education and self-improvement:

VIRGINIA LONG-TERM CARE PARTNERSHIP PROGRAM Coursework and Certificate (2012)

NATIONAL FLOOD INSURANCE PROGRAM Coursework and Certificate (2010)

SECURITIES LICENSE EXAM SERIES 6 & 63 (2004) Coursework and License

VIRGINIA INSURANCE LICENSE EXAMS Coursework and Licenses (2001)

FARMERS INSURANCE New Agent Training Program (2000-2001)

NORTHERN VIRGINIA COMMUNITY COLLEGE, Manassas, VA

Courses in business management, accounting, business law, project management, auditing, marketing, computer applications, systems analysis and computer programming. 4.0 GPA

Strong professional and personal references available upon request

Contact this candidate