Clerical/Customer Service/ Sales

Ashley Liedke

Sheboygan, WI *****

***********@*****.*** - 920-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Retail Sales Associate

Route 43 Harley Davidson - Sheboygan, WI - May 2015 to August 2016

• Answer questions regarding the store and its merchandise. • Bag or package purchases, and wrap gifts.

• Clean shelves, counters, and tables. • Compute sales prices, total purchases and receive and process cash or credit payment. • Demonstrate use or operation of merchandise. • Describe merchandise and explain use, operation, and care of merchandise to customers. • Exchange merchandise for customers and accept returns. • Greet customers and ascertain what each customer wants or needs. • Help customers try on or fit merchandise. • Inventory stock and requisition new stock. • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Maintain records related to sales. • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. • Shipping, receiving, inventory, place special orders with distribution companies or call other stores to find desired items and internet sales via ebay.

• Prepare merchandise for purchase or rental. • Prepare sales slips or sales contracts. • Recommend, select, and help locate or obtain merchandise based on customer needs and desires. • Ticket, arrange and display merchandise to promote sales. • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Inbound and outbound calling using multi-line phone system. Receptionist/Cashier

Tanfastique Tanning Salon - Sheboygan, WI - November 2014 to April 2015 Product sales

Cash and credit card transaction

Nightly deposit

Trained and lead new employees

General salon cleaning duties

Accounts Payable Department Assistant

Nemak (SEEK Careers and Staffing) - Sheboygan, WI - January 2014 to March 2014 Sheboygan WI. From January 26,2014 until March 14,2014. Temporary assignment.

-On this assignment I was an office assistant working in the accounts payable department assisting in various office tasks including filing, scanning, data entry (indexing company invoices into computer system) as well as other miscellaneous office tasks.

Car Hop

Gillys Frozen Custard - Sheboygan, WI - April 2013 to November 2013 laid off seasonal end, company has now gone out of business)

-Customer service/Food service

-Taking customer orders

- Cash handling and credit card transactions

Customer Service Representative Internet Sales BDC Lakeland Automotive - Sheboygan, WI - November 2009 to March 2010 2010)

-Provided customer support for vehicle inquiries, information, and sales

-Cold calling as well as handling customer call ins and Internet sales leads

-Replied to e-mail inquiries in regards to vehicle information, pricing, incentives, as well as vehicle quotes and saving opportunities.

-Scheduled appointments and followed up with customers before and after their vehicle purchase. Customer Service and Internet Sales Representative BDC Dynamic Business Development Center - Fond du Lac, WI - 2009 to 2009 2009)

(This company is no longer in business, company information can be found at Dynamic Virtual Business Development Center for Auto Dealerships, Web and Internet Leads Dynamic Virtual Business Development Center for Auto Dealerships, Web and Internet Leads www.dynamicbdc.com

-Providing customer service in responding to vehicle inquiry leads via Internet/email, regarding vehicle pricing, general information, and buyers' incentives for numerous dealerships around the United States

-Inbound/Outbound sales and service calls

-Appointment setting and appointment reminders as well as promotional cold calling

-Reviewing company customer service calls to verify excellence Production Worker

Johnsonville Sausage - Sheboygan Falls, WI - June 2008 to July 2008 Packaging of meat production on production line

-Palletizing and loading boxed products

-Recording progress and completions of finished orders using Microsoft Excel

(Resigned from position due to physicians request that I not continue factory work due to a previous injury) Crew Member

McDonalds - Chilton, WI - 2007 to March 2008

Taking customer orders

-Preparing orders to be handed out

-Cash handling

-Cleaning and restaurant sanitation

Baker Cheese Factory- St. Cloud, WI -Production Worker Supervisors: Kristy Rehmer, Carl Hiemmermin (2004-2007)

-Packaging of string cheese on various loading/unloading equipment

-Palletizing and boxing finished packages to be shipped

-Recording progress and completion of finished products

-Labeling boxes for packaged product as well as sealing packages for boxing Server Assistant

Backyard Grill and Bar - Fond du Lac, WI - 2003 to 2004 Waitress/Server

Hometown Buffet - Fond du Lac, WI - 2002 to 2003

General Laborer

The Little Farmer - Malone, WI - 2001 to 2002

Retail Sales Rep

Geppeddo Dolls- Forest Mall - Fond du Lac, WI

Supervisor: Billi Jo Basler (Seasonal position for holidays 2003/2004)

-Retail sales of porcelain dolls

-Cash and credit card transactions

- customized orders and creation

(Company is no longer at this location and/or no longer in business to the best of my knowledge) EDUCATION

Associate of Arts in Health Care Administration

University of Phoenix

September 2012

Fond du Lac High School - Fond du Lac, WI

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