Ramon Gimenez

*** **** ******* *, ***. *a, New York, NY 10034

917-***-**** acx5tm@r.postjobfree.com

Fully Work Authorized No Visa Sponsorship Required PROFESSIONAL SUMMARY

Information Technology Manager with more than 15 years of experience in IT operations, project management and creating IT strategies. Skilled in SAP environment and administration, basis security, capacity planning and monitoring in private and non-profit sectors. Functional and technical Test Lead Key Skills

• Project Management

• Agile-Scrum Master

• Creating Disaster Recovery and Back-Up

Procedures

• Procurement

• IT Management

• Capacity Planning and Monitoring

• MS Office, MS Project, Visio, Mastermind, SAS,

SAP Basis Security, Jira

• English and Spanish

PROFESSIONAL EXPERIENCE

Project Manager (Remote) 03/2016 – 07/2016

1128 OC, Miami, Florida

• Defined contract support, procurement, and orchestrated installations; planned follow up until post production of AVID Digital Content Media Manage System

Diario El Universal, Caracas, Venezuela 10/2008 – 02/2016 Newspaper and Media leader in sales nationwide, 1200 employees Group Manager of Applications and Projects (02/2012 – 02/2016)

• Reported directly to President; managed budget of US $1.3M per year; supervised 1 manager and 50 employees

• Led evaluation to change the editorial content manager CMS in the area of IT from an homemade solution to Agile CMS and presented final recommendations to the board

• Optimized 60% of the use of resources by registering, analizing and taking control of the resources asgination

• Saved about 20% of the cost in the last 12 month improving the follow up using project management principles allowing the execution of 18 projects simultaneously and 500 requirements in a year

• Built system architecture to migrate most of the business process to SAP HANNA and SAP Cloud (Amazon Cloud) and built the new strategic plan for IT

• Increased within 2 weeks website traffic stability from 4,000 visitors to 20,800 visitors

• Created PMO based on main areas of PMBOK and agile methodologies such as SCRUM controlling

• Managed portfolio of 17 projects on average including digital projects (Web and Mobile), and system maintenance with platforms such as SAP and Siebel (40 projects per year) Manager of Administrative Systems (10/2008 – 01/2012)

• Reported to Systems VP; supervised 6 coordinators, 3 consultants; planned and executed budget of US $500K per year

• Orchestrated the migration and upgrade of SAP R/3 from 4.6 to E.C.C. 6 reaching improvement of general functionality and response time and the SAP HCM project implementation

• Lead the implementation of the Audit Closing points project resulting in 100% of report approval Manager of Engineering of Solutions 01/1998 – 10/2008 CANTV, Caracas, Venezuela

The biggest Nationwide Company of Telecommunications (Former VERIZON Company) with 10,000 employees

• Reported to System General Manager; Supervised 5 coordinators and 60 engineers, technical and administrative employees; executed a US $3M budget

• Planned and coordinated project involving legal change of currency conversion from VEB to VEF for all systems

• Consolidated integration to operation mode of new CANTV ́s platforms SAP CFM (RMCA + CM), SAP XI, SAP BI, Kenan Billing System optimizing support after the ending of the project

• Managed procurement, installation, configuration of platform and systems with 100% satisfaction and on time

• Orchestrated the capacity planning of SAP and KENAN Platforms including functional, stress and volume tests heterogeneous migration of SAP R/3 de 4.6 SUN a ECC 6 HP and upgrade of SAP BW, SAP EP, EBP ADDITIONAL WORK EXPERIENCE

Sling Bilingual Customer Support. Dish Networks, New York, NY 12/2016 – Present

• Provide support to customer, upgrade. Ensuring satisfaction of customers of Sling Apple Store Sales Support, Macys, New York, NY 11/2016 – Present

• Provide logistic support to sales and clarifications regarding Apple products and accessories Volunteer, VALGO & DIALOGO VENEZUELA, New York, NY 06/2016 – 10/2016

• Managed social media and web pages

Volunteer, The Kabbalah Center, New York, NY 04/2016 – Present

• Operate audio visual equipment and provide technical support in recording audio and video class materials EDUCATION

Master of Science (MS), Project Management Specialisation 01/2005 Universidad Catolica Andres Bello, Caracas, Vebezuela Bachelor of Science (BS), System Engineer

Universidad Experimental Politecnica Antonio Jose de Sucre, Caracas, Venezuela PROFESSIONAL DEVELOPMENT/AFFILIATIONS

• Plans and Services Training, AT&T and Sprint, New York, NY, 11/2016

• Venancham, Technological Manager of a Venezuelan Company Council, Caracas, Venezuela, 02/2016

• Digital Analytics, Diario El Universal, Caracas, Venezuela, 11/2015

• Program for Managers, IESA, Caracas, Venezuela, 01/2011

• Engineer Chambers of Caracas Metropolitan Area, Caracas, Venezuela, member since 01/1989

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