Sales Customer Service

Jason R.Redmond

**** **** ***** *****, ******, NC 27712

Home: 919-***-**** cell: 919-***-****

*******@***.***

Skills & Qualifications

● Business Acumen: Business Development, Real Estate Development and Rehabilitation, Property Evaulation, P&L, Operations, Start-ups, Strategic Planning, B2B and Consumer Marketing, Budget & Expense Controls.

● Problem Solving/Critical Thinking: Thrive in fast moving, ambiguous environments. Multi-task to meet stringent deadlines with a “do what it takes” attitude. Produced results on time with acute attention to detail and diligent follow thru.

● Team Building/Management/Training: Experienced in requiring strong organizational and communication skills to direct start-up/entrepreneurial effort, cross-division leadership or motivational efforts.

● Educational Leadership: mentoring/coaching life skills for disadvantaged communities.

● Sales/Business Development: Experience presenting to senior decision makers. Target and build new markets.

● Marketing: Continually track consumer, industry and demographic trends.

● Adjuster License, Life & Health License, Med Sup & LTC Professional Experience

Durham Public School (RN Harris Integrated Arts Core Knowledge Magnet School)- D urham, NC A ug 2011to present

School Treasurer. M anage School Funds Online software which dealt with financial activities for a local Core Knowledge Elementary school. Reconciled school checking account, prepare purchase orders, transferred money between school local, state, and federal budget. Coordinated fund raisers, and facilitate transportation for school field trips.

• O perational Leadership. Worked closely with the Principal to arrange staff development, parent involvement, and student assembles. Participated in monthly staff meeting while monitoring teacher attendance and substitutes. Fiscally responsible for all financial transaction at the RN Harris. Created and managed three major fund raiser during the year and wrote grants for various STEM (Science, Technology, Engineering, Math) and Arts disciplines. Durham Public School- (James E. Shepard Magnet School) D urham, NC November 2009 to present

Athletic Coach (Football, Basketball, and Baseball, Track and Field) Coordinate practice activities to increase the skill level of current players. Arrange fund raisers for athletic program and review eligibility for players to participate in extracurricular activities. Monitor classroom activities of at risk student athletes in the off season.

• C oaching/ leadership, and recruiting . Skill and character development of student athletes, academic reviews, and life skills and leadership preparation.

North Carolina Central University- D urham, NC A pril 2011 to June 2011 Staff Accountant. A ssisted Director in reconcile endowment account for NCCU Foundation using their Financial Edge and Raiser Edge software.

• R esearch and Analysis. Reviewed, identified, and assisted the reconciliation of endowment accounts between NCCU Foundation accounting software.

- Also prepared account receivable and accounts payable check distribution.

- Prepared alumni credit card donations to the NCCU Foundation.

- Assisted Director in purging of old NCCU Foundation ledger records.

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The J.R. Redmond Inc. Insurance Agency, Durham, NC March 2003 to April 2011 Independent Agent Owner,. Recruited, developed, motivated, and inspired a sales team of producing agents to top performance through effective team building with a strong emphasis on organizational and communication skills.

● Operational Leadership . Formulated strategic and tactical plans for brand awareness, customer acquisition, customer retention, and product density within a market. Built and managed a sales marketing team to achieve growth objectives and new business opportunities through “Value Based Selling”, a complete sales and marketing solutions for my agency. Oversaw quarterly budget, forecast sales projections, reconciled accounts, maintained all the bookkeeping, prepared financial statements, and expense controls.

Reinforced and built upon strategic relationships in the community of brand awareness and customer growth. Resulted in a 5% year-to-year market increase.

● Marketing Strategy . Developed and implemented the consultative sales presentation strategy to maximize the overall product density, retention, and customer satisfaction. Successfully executed this growth strategy as a program in the Durham market in 2005.

Revitalized and restored profitability and market share of an underperforming market to a top 20% market within 38 months. Products sold thru Erie, Progressive, Foremost and GMAC. S tate Farm Insurance, L ee T. Strand Agency, Durham, NC April 2004 to June 2007 Life, Health, Fire, Casualty Specialist. C ollaborated and directed team of in-house producers for new and existing accountholders. Lead sales person for all commercial accounts.

● Research and Analysis . Identified, contacted, and value based sold in-book clients for health and life needs.

Managed team by of tele-marketers handling all life and health call campaigns.

Instrumental in growing life cased over 100,000 by 12% over a 2-year period. Monumental Life Insurance, Durham, NC April 2001 to April 2004 Debit Agent. Maintained a book of existing client life and health policies, collected premiums, sales of new policies, customer service and handled all death claims.

● Volunteer Projects.

Managed a multi-family unit for HIV/AIDS, self-sufficient mental health patients, and transitional housing facility. A complete renovation of a single family project in Durham, NC. (100% Ownership)

Uplift project Inc.; sports project coordinator and co-chair for back to school youth programs and mentoring.

Coordinated fund raising and small business sponsorship program at local middle school for their athletic program.

Scholarship committee member and Social Action Chair for Beta Phi Chapter of Omega Psi Phi Fraternity Inc and First Calvary Baptist Church Former Scholarship Ministry and Diaconate Ministry Chair. Author: Are You Talking? Is Communication a Dilemma in your Marriage? My goal is to help struggling families see that they are not alone and provide strategies to help work though their problems.

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Education

Knoxville College, Knoxville, TN

Awarded Bachelor of Science Business Management

Concordia University, Portland, OR

Awarded Master in Educational Leadership

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