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System Administrator Software

Location:
Waldorf, Maryland, United States
Posted:
January 07, 2017

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Professional Summary:

Performed in position of Senior System Engineering Team Lead overseeing a staff of System Administrators and DBA’s to maintain over 500 Opennet/Classnet domain servers and VM’s. Mr. Breen’s team also maintained over 500 VM’s in the Development domain. Mr. Breen has more than 30 years experience in Computer Systems Information, with overlapping knowledge in Hardware/software Configuration Management, in simulation and database management systems, and web server applications. He has extensive knowledge of a variety of programming languages and analyst techniques, along with ten years experience in Software Quality Assurance. Experienced in software/network application security, hardware security, and general perimeter security techniques. Experienced in Software Configuration Management, with overlapping responsibilities in Hardware Configuration Management and development of oracle-based applications. Extensive background in creation/updating of the Department of State "Foreign Affairs Handbooks (FAH)/Foreign Affairs Manuals (FAM)" documentation. Previously, managed and oversaw all aspects of development and maintenance of the Non-Expendable Property Application (NEPA) for the Department of State. Mr. Breen has a very extensive background in the security field for computer systems as well as the private personal domestic area as well as is very knowledgeable and up to date with the judicial laws of the United States (Federal & State).

Experienced with a strong understanding of .net web application support and deployment, web server IIS administration, SQL Server administration, and experience with telephony systems such as Cisco and Avaya.

Experienced with the knowledge and use of the Microsoft Development Toolkit (MDT) and Windows Server Update Services (WSUS), System Center Configuration Manager (SCCM), formerly Systems Management Server (SMS), System Center Operations Manager (SCOM), and the Virtual Machine Console which is part of the vSphere Web Client. These tools have been used by me for the past 12 to 15 years while performing daily maintenance on the physical and virtual machine servers.

Experience and ability to execute projects to enhance operational and functional performance across various client partners or platforms.

Experience in building close working and strong relationships for gaining insight into the business needs and influencing diverse agendas in order to gain consensus and buy in.

Experience and ability to conduct analytical modeling to guide fact based decisions on business plans and strategy. This includes strategic planning/analysis and problem solving.

Has experience and knowledge to work to fully understand business; ability to identify and implement process and organizational changes and improvements. Ability and experience to plan ensure the execution of department objectives.

Ability and experience to work with and coordinate work teams in an efficient manner to effectively perform, utilize metrics to track performance of the team and manage workload. Ability to ensure operational processes and procedures remain compliant and consist with established policies and procedures.

Experienced with top-tier consulting firms as well as multiple corporate development functions.

Knowledge and ability to perform superior critical thinking and problem solving as well as logical structuring skills to solve complex problems.

Experienced and ability to communicate ideas/plans to cross functional audiences.

Knowledge and experience to understand and perform business and management principles to support improvement efforts.

Experienced and ability to prioritize and multi-task effectively.

Knowledge and experience in the ability to create executive level presentations.

Familiarity and experience with Storage Area Network (SAN) and Network Attached Storage (NAS) storage administration in a Windows Server environment.

Familiarity and experience with Citrix Xenapp System administration in a Windows Server environment.

Worked with the Diplomatic Security (DS) CTO System Administration Team Lead. His primary role was to train and oversee the administration/DBA team members and direct them in their daily duties. He also ensured that the DS Production environment and law enforcement applications used worldwide remained in an up and available status 24/7, 365 days a year.

Fully trained as the software Configuration Manager (CM) for the Production environment (both classified and unclassified domains). Part of this role was to schedule the deployments and ensure that the staff individual assigned to deploy that software load understood the deployment process and the fallback steps that might need to be taken if deployment failed.

Assisted in the development and maintenance of the DS/CTO Production environment Contingency Plans (CP) as well as assisted in annual required testing of these plans.

Worked closely with clients and stakeholders to ensure that applications developed or maintained and systems hardware are in compliance with all required business requirements, technical specifications and standards.

Assisted the User Help Desk in the resolution of reported issues. Worked with the Remedy ticketing system to resolve reported issues.

Worked directly as customer support at a Tier 1, 2, and 3 levels, with full working background using ticketing systems for customer support. Last system used is Remedy.

Worked closely with the security staff (ISSO) to ensure that all servers and applications were kept up to date for all security requirements.

Management background in the area of overseeing the responsibilities of coding, testing, modifying, debugging, and enhancements for both in-house GOTS and outside COTS (purchased third party software) software products to include business requirements, technical specifications and standards as set by both individual software development companies and government specifications and standards.

Background in setup, maintenance, and support for Microsoft ISA Firewalls and VMwear vSphere (vShield) version 5.5; Mr. Breen was the sole individual on staff to oversee and maintain the firewalls used in these environments. Microsoft ISA Firewalls in the Culpepper location and vShield in the Denver location. All rule changes were passed through him.

Worked with storage arrays in the SQL and Oracle database support area. Also performed monitoring backups and system logs, security management activities like security audits, antivirus updates, etc.

Performed duties as the VM Manager for SA-20 (Dept. of State) Production Virtual Machines (VM) using the latest version of vSphere 5.5. Experiences with Microsoft Hyper V.

Experience at DoS with Oracle RAC server setups which is simular to using the F5 Load Balancer method for information to be traffic to be directed away from one server to another server that could handle the load.

Extensive background in the area of application, software, and system testing. Has used such testing tools as Rational Test Suite as well as others. Has performed duties in the area of Quality Assurance as well as system, software and data analysis.

Mr. Breen also has (10) years in the military. Have Honorable discharges from the U.S. Navy Seabees and the Virginia Army National Guard.

Security Clearance: No current active clearance.

Education:

Charles County Community College, Charles County, MD, General and computer refresher courses NOVA, Loudoun County, VA, Computer Life Cycling and Project Development courses, Natural language course, CASE Tool course

Siebel Administration Training; 48 hours (2012)

ColdFusion Development Training; 40 hours (2008)

MetaStorm Development Training; 40 hours (2007)

Management of Information Systems (MIS); 90 semester hours completed

Professional Experience:

Independent Consultant, 06/2016 to Present

Position Title: Independent Consultant

Mr. Breen acts as an independent consultant in the role of offering support and experience in the area environment for the IT environment. He uses his experience and background of over 30 years to supply possible IT solutions to the client requesting such information and talent a whole. His responsibilities include making enhancements and addressing problems with applications, providing technical assistance/direction to other member of such as the development teams, providing input in decisions related to system architecture and creating technical design documentation when necessary. He also performs other duties such as system analysis, requirement analysis, configuration management to include system security, system architecture, system administration (both physical server systems and virtual machines) within the Microsoft windows and some Linux environments as based on his background listed in resume.

NextGen Consulting, Inc., System Analyst/Business Analyst, 10/2015 to 05/2016

Position Title: System Analyst/Business Analyst

Mr. Breen supports the contract for the U.S. Department of State (M/PRI) in its task of providing information and help for the business to implement technology solutions in a cost-effective way by performing requirement gathering/analysis for the current project/program and communicating then clearly to the stakeholders, facilitators and partners. His responsibilities include making enhancements and addressing problems with applications, providing technical assistance/direction to other member of the team, providing input in decisions related to system architecture and creating technical design documentation when necessary. He also has the following duties and responsibilities:

Assisting with the business case

Planning and monitoring project specifics

Elicting requirements

Translating and simplifying requirements both for the application side and the system side.

Requirements management and communication

Requirement analysis

Business case development

Business flow diagrams

System flow diagrams

Systems Analyst

Modeling techniques and methods

Written and verbal communication, including writing skills

Understanding of systems engineering concepts

Independent Consultant, 5/2015 to 10/2015

Position Title: Independent Consultant

Mr. Breen acts as an independent consultant in the role of offering support and experience in the area environment for the IT environment. He uses his experience and background of over 30 years to supply possible IT solutions to the client requesting such information and talent a whole. His responsibilities include making enhancements and addressing problems with applications, providing technical assistance/direction to other member of such as the development teams, providing input in decisions related to system architecture and creating technical design documentation when necessary. He also performs other duties such as system analysis, requirement analysis, configuration management to include system security, system architecture, system administration (both physical server systems and virtual machines) within the Microsoft windows and some Linux environments as based on his background listed in resume.

Zolon Tech, Inc., System Engineering Team Lead/System Administrator, 8/2013 to 5/2015

Position Title: Sr. System Administrator/Engineer/Team Lead

Mr. Breen supports DS/CTO in its task of providing information systems tools and services to the Bureau of Diplomatic Security as a whole. His responsibilities include making enhancements and addressing problems with applications, providing technical assistance/direction to other member of the in-house development team, providing input in decisions related to system architecture and creating technical design documentation when necessary. He also has the following duties and responsibilities:

Manages the System Engeering Administrator/DBA Team.

Performs as the technicial expert with through understanding/knowledge for the Business Objects Reporting software.

Performs duties as the VM Manager for SA-20 Production Virtual Machines (VM).

Performs System Administrator duties for the creation, maintenance and up keep of the DS/CTO about 500 Virtural Servers (VMWare) located at SA-20, ESOC East (Culpepper, VA) and ESOC West (Denver, CO) and a six physical servers located at SA-20. This includes servers in the ClassNet, OpenNet, and Development domains. Currently holding the position of System Engineering Team Lead overseeing a staff of System Administrators to maintain over 250 Opennet/Classnet domain servers and VM’s. Mr. Breen’s team also maintains over 300 VM’s in the Development domain.

Assists the Enterprise Architech Branch with efforts for new system build outs in the new ESOC West environment. Attend weekly meetings for the team to discuss current plans and status.

Has experience and background performing duties of a Database Administrator to include knowledge in PL/SQL and T-SQL.

Advanced background with IIS, Java, ColdFusion, Apache, BizTalk, Business Objects, Maximo and MetaStorm (v7.6 & v9).

Has ITIL Certification.

Has background, working knowledge and abilities in the VMWear environment. Has background, working knowledge and abilities within the Windows NT, 2003, 2008 64-bit, 2008 R2 and Windows 7 environments.

Performs necessary updates and testing for the bureau’s Contigency Plans (CP) incase of system outages under numorious conditions. As part of this team, Mr. Breen is one of the first staff members notified of systems being down.

Performs as the technical expert with thorough understanding of the business application of an assigned project.

Performs as a technical lead with the responsibility for the instruction, assignment, direction, and monitoring of the performance of assigned software developers working on a specific project.

Assists in the scheduling and coordinating of technical projects and may be involved in the design phase of a project.

Working knowledge and experience within the area of creating, monitoring and maintaining Microsoft Outlook Exchange type servers in both the development/test environment and the production environment. The process was used to allow the usage of SMPT connections from the software development environment to send emails setup in the different application to the regular email system so that connectivity between the application and email was correctly setup and working before the application software upgrade was scheduled to be placed in the production environment. We also had a production Microsoft Outlook Exchange type server set up as a pass through server for incoming security reference case email packages and documents received from OPM to the Diplomatic Security (DS) PSS Security team members for investigation cases that were being worked on both in the domestic and overseas worlds. These emails were passed via the exchange server to another set of production servers used with the BizTalk software application to be pushed to the necessary investigation law enforcement applications that we had running behind our firewall server locked down environment.

Works with customers and technical staff in the resolution of software/hardware problems and responds to suggestions for software modifications or enhancements.

Participates in the development of software user manuals and System Operation Procedures (SOP).

Maintains all current application and database servers to ensure that they are up to the required status for the “OS” operating systems server security patches.

Maintains all servers to perform service account and system password updates every 45 days.

Performs server migrations from old server into the new server environments. This process includes the complete configuration of the server for operating systems, IIS 6, Coldfusion instances and complete application setups.

As part of the Application Deployment Team, he participates in the weekly meetings for the planning of the application deployments as well as creates the necessary deployment CD’s containing the application deployments scheduled for that day. He works with the DB team to perform actual Coldfusion and ASP software deployments to all of the environments (Test, SBU Production, Training and Classified Production).

Performed tasks and has working knowledge working with storage arrays in the SQL and Oracle database support area. Also performed monitoring backups and system logs, security management activities like security audits, antivirus updates, etc.

Performed tasks and is experienced with a strong understanding of .net web application support and deployment, web server IIS administration, SQL Server administration, and experience with telephony systems such as Cisco and Avaya.

Acted as part of the team that created and tested the application/systems Contigencicy Plans in case an emergency should occur where we would have to shift all of our applications/databases from one set of servers to another because of some unforseen emergency (i.e. – fire, terrorest actions, etc.) in order to maintain the systems in a full up position or switch from one host site to another.

CACI, Inc., Application Developer/System Engineering Team Lead/System Administrator, 8/2007 to 8/2013

Position Title: Sr. System Administrator/Engineer/Team Lead

Supported DS/CTO in its task of providing information systems tools and services to the Bureau of Diplomatic Security as a whole. His responsibilities include making enhancements and addressing problems with applications, providing technical assistance/direction to other member of the in-house development team, providing input in decisions related to system architecture and creating technical design documentation when necessary. He also has the following duties and responsibilities:

Performs as the technicial expert with through understanding/knowledge for the Business Objects Reporting software.

Performs System Administrator duties for the creation, maintenance and up keep of the DS/CTO about 500 Virtural Servers (VMWare) located bith at SA-20 and ESOC East and a six physical servers located at SA-20. This includes servers in the ClassNet, OpenNet, and Development domains. Currently holding the position of System Engineering Team Lead overseeing a staff of System Administrators to maintain over 250 Opennet/Classnet domain servers and VM’s. Mr. Breen’s team also maintains over 300 VM’s in the Development domain.

Has experience and background performing duties of a Database Administrator to include knowledge in PL/SQL and T-SQL.

Advanced background with IIS, Java, ColdFusion, BizTalk, Business Objects and MetaStorm (v7.6 & v9).

Has ITIL Certification.

Has background, working knowledge and abilities in the VMWear environment. Has background, working knowledge and abilities within the Windows NT, 2003, 2008 64-bit, 2008 R2 and Windows 7 environments.

Performs necessary updates and testing for the Bbureau’s Contigency Plans (CP) incase of system outages under numorious conditions. As part of this team, Mr. Breen is one of the first staff members notified of systems being down.

Performs as the technical expert with thorough understanding of the business application of an assigned project.

Performs as a technical lead with the responsibility for the instruction, assignment, direction, and monitoring of the performance of assigned software developers working on a specific project.

Assists in the scheduling and coordinating of technical projects and may be involved in the design phase of a project.

Works with customers and technical staff in the resolution of software/hardware problems and responds to suggestions for software modifications or enhancements.

Participates in the development of software user manuals.

Maintains all current application and database servers to ensure that they are up to the required status for the “OS” operating systems server security patches.

Maintains all servers to perform service account and system password updates every 45 days.

Performs server migrations from old server into the new server environments. This process includes the complete configuration of the server for operating systems, IIS 6, Coldfusion instances and complete application setups.

Mr. Breen has working knowledge and experience within the area of creating, monitoring and maintaining Microsoft Outlook Exchange type servers in both the development/test environment and the production environment. The process was used to allow the usage of SMPT connections from the software development environment to send emails setup in the different application to the regular email system so that connectivity between the application and email was correctly setup and working before the application software upgrade was scheduled to be placed in the production environment. We also had a production Microsoft Outlook Exchange type server set up as a pass through server for incoming security reference case email packages and documents received from OPM to the Diplomatic Security (DS) PSS Security team members for investigation cases that were being worked on both in the domestic and overseas worlds. These emails were passed via the exchange server to another set of production servers used with the BizTalk software application to be pushed to the necessary investigation law enforcement applications that we had running behind our firewall server locked down environment.

As part of the Application Deployment Team, he participates in the weekly meetings for the planning of the application deployments as well as creates the necessary deployment CD’s containing the application deployments scheduled for that day. He works with the DB team to perform actual Coldfusion and ASP software deployments to all of the environments (Test, SBU Production, Training and Classified Production).

Performes the duties as “Floor Warden” for the 18th floor team for DS/CTO.This is part of the Floor Warden & Monitors program for DoS.This program is in place to assist in the evacuation of all personel from the building in case of fire or other type of emergency to include bomb threats and will soon include as being certified in CPR and AED. The main duties are to assist the Floor Warden with the evacuation/relocation of the employees/visitors and to report the status of the office space as well as the assembly area to the Floor Warden, report of persons needing special assistance and any missing employees.In the absence of the Floor Warden, I resume his role and duties as well as any other member of the team if they are not present during the emergency (Floor Searcher, Stair Monitor,Elevator Monitor, Assistance Monitor). Another part of his duties is to schedule the bi-monthly team meetings.

Assited in the creation/development of the SharePoint site used by “DS Command and Control Center” to view videos of possible terrorist actions either after they have occurred or are in the planning stage. Had to learn how to program in SharePoint/MOSS to help in the development of this application.

Performed tasks and has working knowledge working with storage arrays in the SQL and Oracle database support area. Also performed monitoring backups and system logs, security management activities like security audits, antivirus update, etc.

Performed tasks and is experienced with a strong understanding of .net web application support and deployment, web server IIS administration, SQL Server administration, and experience with telephony systems such as Cisco and Avaya.

Acted as part of the team that created and tested the application/systems Contigencicy Plans in case an emergency should occur where we would have to shift all of our applications/databases from one set of servers to another because of some unforseen emergency (i.e. – fire, terrorest actions, etc.) in order to maintain the systems in a full up position or switch from one host site to another.

Performs the quarterly “Capitalized Property Data Extractions” for two of the DS applications (Logistics Re-engineering Application (LRA) and the Technical Surviellance Counter Measures (TSCM) application). This task involives the scheduling of the task, verification of the data output prior to forwarding to the “Charleston Finance Office” for verification against their system data from and declassification of the TSCM data from SECRET to UNCLASSIFIED prior to sending to Charleston. This task is performed (4) times each year on a regular basis.

Develops software applications in multiple environments when the tasks are assigned.

STG, Inc., Software-Oracle Developer/Task Lead, 8/99 to 8/07

Position Title: Sr. System Administrator/Engineer/Team Lead/Developer

Working with the MetaStorm BPM7 software to create Business Process Management "Roundtrip" process life-cycles for current applications existing or in the process of being developed by the "Office of the Chief Technology Officer, Systems Management Division, Software Branch (DS/EX/CTO/SMD/SFW)" for the use of and to protect employees of Department of State both domestically and world-wide. A side from working with the BPM working with the BPM software suite, he also is in the process of development of multiple vbscripts to be used to lockdown the network systems for DoS and verifies that all actions have taken place. Task changes are being put into place at the current time to add to his responsibility the duties of System Administrator for all domain systems within the DoS Diplomatic Security (DS) IT Network both domestic and overseas. He also oversees the development and maintenance of the Logistics Re-engineering Application (LRA), which was designed to assist the DS/FSE/FSB bureau to complete their daily tasks of supporting and protecting U S interests and embassies overseas and domestic offices. This involves ordering and shipping the correct needed security equipment to the post for installation. Since the development of the prototype system, have developed and oversee a classified version of the same software modified to fit the needs of the classified data. Currently work in the office of the Chief Technology Officer

(DS/CTO/SFW) located in Rosslyn, Virginia who oversees all software development and distribution for the bureau of Diplomatic Security for the U.S. Department of State. Future plans are to redevelop all existing software applications into a Web Suite allowing a single entry into the front-end and allowing the users to have the access to the needed areas inside that suite of software. Previously supported the U.S. Department of State, Office of Logistics Management (AILM) contract responsible for technical support of database applications, using the ResponseR RDBMS, COBOL, Wang Procedure Language and RULE on Wang VS and Wang OIS platforms, Micro focus Cobol, Visual Basic, Access, PowerPoint, and NT Servers. Support includes providing ongoing technical and programming support for diverse applications, including the analysis of the departments newly created AESOP programs developed throughout the world at U.S. Embassy posts. This was the beginning of bringing the department and its developed program applications up into the next generation of relational databases to allow all department programs to be able to share information and data elements between themselves. As Senior Programmer/Analyst and Application Team Leader for the Non- Expendable Property application (NEPA) for the Department of State, I was responsible for overall management and reporting for the contract task, which applies to this software application. Directly manage the responsibility for more than 283 State Department Overseas Posts/Embassies or Domestic Bureaus throughout the world. Developed project plan and estimates for the release of the new software version release of NEPA. Initiated and implemented system document changes1improvements to the existing software. Recommended an easier and more modernized approach to software development for the NEPA System. This recommendation was reviewed and accepted for use by the State Department's Analysts. A major weekly duty is to document and prepare the status report showing the current status, any problems/solutions, and ideas concerning the NEPA System and is presented to the State Department. Perform analysis, design, and coding on the modules for the Non-Expendable Property Application into a LAN/WAN compatible application. Currently, the NEPA version for the LANIWAN environment was the first in the department to be Year 2000 compliant. I also tracked and documented any trouble reports presented to the State Department concerning NEPA or the actions of the staff. Maintained the analysis and testing on the departments Expendable Supply tracking system which was a COTS product known as Stock Control. Recently began the testing and analysis of the new AESOP Expendable application developed at the Embassy in Cairo. The department was looking at this in-house application to possibly replace the Stock Control COTS package. Participated in the development of the Standard Operating Procedures to be used both at the State Department Participated as part of the Analysis Team to redevelop the departments existing (23) property management systems down into one Integrated Logistics Management System (ILMS). Participated and performed on the departments Y2K End to End Testing Team to perform a complete end to end test on all systems, which were redeveloped as Y2K applications. I was the liaison for the Property Management Branch between the Embassies/Bureaus and Washington. Other duties involved working on the redevelopment requirements to rewrite the NEPA application from Micro focus to Visual Basic/SQL using Access as the data table. Assisted the branch in the efforts to merge the Department of State, USIA, USIS, and AID together as one agency. This involved in the rewriting of department Policies and Regulations, and decisions on how the property issues would proceed.



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