Project Manager Management
Resume:
Nickole Branch
Indian Land, SC 29707
248-***-****/ *********@*****.***
Professional Profile
Experienced Senior IT Project Manager, certified in PMP, available for project work or a full-time position in positions related to projects associated with SAP data warehouse management / Metrics, Data Centers, other IT infrastructure, ITIL-based Service Management, and/or Application Development. Command of budget management and scope control within project timeline framework are skills reflected in each project I have completed. Instrumental in helping my organization maintain a strategic, competitive edge by providing strong, positive leadership and driving excellent performance in the teams, projects, and services I manage to maximize the business value to the organization. Next position should be challenging, provide project and/or program leadership opportunity, additional opportunities for growth, and be recognized as making a vital contribution to the organization environment.
Infrastructure – Wells Fargo guided team to meet compliance access issues and scope management for all Oracle Databases Servers. Documented and verified all WDA inventory servers for Wholesale Database and registration in Oracle Virtual Directory. Partitioned databases based on environments for priority updates. Request new server builds include new configurations for compliance within each Gold copy created.
Vendor Management – Managed GPS software vendor, GeoTab, for Coca Cola bottling (CCBCC) fleet tracking software implementation, with enhancements. Implemented Federal Regulation rules and data collection through APIs for data collection into Enterprise data warehouse. Assisted in vendor on site coordination to resolve connectivity issues and data purge needs for CCBCC.
Education
Bachelor of Science – Management Information Systems, Wayne State University, Detroit, Michigan 1993
PMP certification obtained in 2000 (not current)
Industries
Financial
Automotive
Government
HealthCare
Manufacturing
Areas of Expertise
Project Management
Business Analysis
E-commerce Oversite
Regulatory Compliance
Group Facilitation
Database Design/Analysis
Forecasting
Ad Hoc Reporting
Interviewing
Scope
Chronology of Experience
Healthcare Clinical Consultant Santa Clara Pharmaceuticals - Pyramid Consulting September 2016 –
Industry: Healthcare / Financial Services
Position: Senior Project Manager
Tools: Rally
Perform budget reconciliations on earned value throughout clinical trials. Managed data quality and regulatory compliance reporting for major healthcare initiatives. Coordinate daily stand ups with team to achieve optimum dashboard KPI’s (key performance indicators).
Senior PM / BSC Wells Fargo Consultant -Pyramid Consulting August 2015 – September 2016
Industry: Financial Services
Position: Senior Business System Consultant
Tools: PAC 2000, MS Project and STAMP
Compliance project manager for Wholesale Oracle Enterprise Data Management. Coordinate numerous audit tasks across all Wholesale Technology teams to resolution, while maintaining planned scope. Monitored, created and closed numerous change requests orders to address each task with additional team for completion. Summarized status of these effort and reported progress to Wholesale Managers. Coordinated effort both on shore and for as needed to keep effort continuous and with quality.
Consultant CCBCC - CCCI April 2014 - August 2015
Industry: Bottling Manufacturing Coca Cola Bottling Company Consolidation
Position: Senior EDW/BI Project Manager
Tools: SAP, MS Project, SharePoint and MS PowerPoint
BI/EDW Project Manager Responsibilities:
Support SAP data movements into a EDW for Business-critical metric requirements and scope. Responsible for full project delivery and budget management for technical BI/architecture/ETL/Support resources, QA resources for successful delivery. The project manager will utilize PMO processes, tools, and standard project documents templates for all deliverables in the Enterprise Data Warehouse environment. Shows accountability for end-to-end project delivery through deployment and stabilization.
Consultant – SPX - TekPartners, Charlotte, NC - April 2013 –April 2014
Senior Project Manager
Industry: Multi-industry Manufacturing
Position: Senior Project Manager
Tools: Daptiv, SharePoint 2013 and MS PowerPoint
Senior Project Manager for global manufacturing operations defined and implemented standard key performance indicators and metrics for all SPX manufacturing locations. Reviewed time tracking of resource hours to maintain budget and scope constraints. These metrics are being utilized to run the business and will be reported up to the executive level for key decision making supported with BI. Mapping effort to capture data from SAP BI and Hyperion completed.
Senior Project Manager Proprietary Information (PI) project for a successful phase one completion. Developed project plans and supported strategy for pilot launches and Stakeholder communications. Obtaining Stakeholder and project team feedback for creation of Phase two scope and focus. Maintained tracking of all budget impacts from vendors and internal resources to keep and monitored any scope changes with change control process. Developed and supported creation of a tool box containing numerous items to assist each location with increasing PI maturity and improve SPX survey results within Risk. Responsible for numerous Flow initiatives including Heat Plate Exchangers Configure to Quote initiative, effectively guided requirements gathering, analysis and voice of the customer sessions. Increasing knowledge of innovative approaches to meet customer needs in the future.
Consultant – Bank of America - Charlotte, NC - June 2012 – April 2013
Test Manager
Industry: Financial Services
Position: Test Manager E-commerce
Tools: Quality Center HP, SharePoint
Coordinated test efforts for portfolio projects within Test Office compliance parameters for E-commerce. Assisted with completion of test master plans and scripts within Quality Center. Provided detailed status reports to Testing PMO, containing test metrics and saturation statics on test coverage. Managed and implemented an effective testing process, including support of Agile project efforts. Employed the appropriate Testing Framework based on Bank of America methodology and Test Architecture to meet the Organizations testing needs.
PMO Project Manager
Industry: Financial Services
Position: Senior Project Manager
Tools: MS Project, Clarity, Nexus, Discovery, SharePoint
Managed several tasks within Build to Operate program, (Portfolio Architecture & Process Governance Team) including new process creation and process improvement items. Lead numerous status and operation meetings. Provided direction and leadership on integration of new procedures in to the Permit to Build/ Permit to Operate areas. Handled numerous priorities and tasks, while performing as an Execution lead in Independent and Agile Assessments. Simultaneously, coordinated across numerous departments to determine details of failed audits and reporting of project progress.
Consultant – TIAA- CREF – Charlotte, NC March 2012 – June 2012
Senior Project Manager
Industry: Financial Retirement Services
Position: Senior Project Manager, Meridian
Tools: Clarity, MS Project, SharePoint
Leverage new processes with team, governance, tools/technology, reporting and communications to drive greater efficiency, effectiveness and quality in development. Supported the development team, created dashboards and conducted business reviews for Individual lines of business in on-line salaried deferral (OSDA). Focus on data gathering and analysis, contributing to strategic business management projects and developing reports and other artifacts for the IT Leadership team. Support the daily execution of moderately complex business planning activities in one or more business management dimensions for OSDA.
Consultant – Lowes- Charlotte, NC September 2011 – February 2012
Senior Project Manager
Industry: Retail Services
Position: Senior Project Manager, Cohesion LLC.
Tools: MS Project Server, SharePoint
Led the initiative to implement upgrade of social business networking software, IBM Lotus Connections upgrade 3.0.1 with enhancements and complicated security protocols, utilized a hybrid approach to development path daily Scrum methods, with detailed SDLC documentation as milestone deliverables. Related requirement matrix details (RAM) for Quality Center test plans and defect tracking. Managed a team, inclusive of Solution architect, Business analyst and developers, reported to PMO leaders with weekly status, escalation items and completed milestone deliverables.
Consultant – Bank of America - Charlotte, NC - April 2011 – August 2011
Change Manager
Industry: Financial Services
Position: Senior Project Manager, CG Inc
Tools: MS Project, Clarity
Successfully managed improvements to operational processes to ensure that eligible borrowers receive modifications in a timely fashion for mortgages, within guidelines of Home Affordable Mortgage Program (a program to modify loans that has specific criteria and needs to be offered to all eligible homeowners.) Effectively led activities within scope, that involved cross-discipline teams. Instrumental in helping my organization with projects requiring regulatory, legal, compliance and other stakeholder’s considerations. Successfully drove the work of others to completion, including people, process and technology within budget. Produced weekly status scorecards with charts and diagrams that reported and tracked the status of all the project deliverables as well as showing the gradually increasing improvements that were being made. Data collected from defined context models of specific criteria for data quality, numerous inputs was routed and displayed as required for compliance. Supported business model changes to include test planning, use case development, user entrance and exit criteria, and issue management for multi-system /application efforts.
Consultant – Ally Financial - Charlotte, NC October 2010 – April 2011
Senior Project Manager / PMO
Industry: Financial Services
Position: Senior Project Manager, CG Inc
Tools: MS Project, Clarity, CaliberRM
For Ally E-commerce defined and maintained process standards by providing a framework to establish compliance measures based on Ally goals and scope, providing tools and procedures to achieve regulatory goals. Extensive experience with CA Clarity PPM implemented software for improve earned value calculation and budget outlook, resource management and task visibly. Monitored key projects in portfolios and resource utilization, determined future tracking and reporting, provided critical data for finance audits for compliance adherence. Develop and maintain schedules of activities, milestones, and deliverables of the QIP (Quality Improvement Program) PMO project team, and aide resources. Collect Problem Ticket Process status information, and update cycle of work plans, issues and risks, collected from project manager at routine intervals. Implement processes which increase the client relationship involvement in each tollgate step. Monitor and control progress for each Problem Ticket Projects to target milestone completion.
Premier Inc Charlotte, NC November 2009 – October 2010
Project Management /Scrum Master for Infection Control Application.
Industry: Healthcare
Position: Senior Project Manager
Environment: Java, Application, SQL Server
Tools: MS Project
Facilitated and coach teams in the development of agile principles and practices from Lean or Scrum. Created and analyzed team metrics in JIRA with Greenhopper Project management software (Agile-V, Story Point Burn-Up, Team Velocity, etc.). Develop prioritized product backlogs and change control items for scope control, (including story point sizing estimating requirements), the development of sprint plans and the delivery of working software at regular intervals of time. Reviewed product owner / customer expectations. Performed Agile Project Manager tasks for implementation tracking and resolution. Monitored and managed project costs and budget targets for SafetySurveillor, an Infection Control provides infection prevention professionals with an effective Web-based tool for managing an organization's infection control surveillance, prevention and reporting efforts. Successfully worked in a highly collaborative, self-directed team environment.
HP (Hewitt Packard) - Troy, MI March 2008 – October 2009
Project Management Delivery (PMD) provides work force agreements for time sensitive commitments for EDS accounts.
Industry: Finance - Bank of America Duration: 7 months
Position: Project Manager
Environment: Web, Application, Mainframe
Tools: GAD - QMS, VoIP, MS Project
Bank of America - Responsible for managing physical equipment, via 3rd party shipping vendor, after receipt from Avaya / Bank of America until installed at the site and Decommissioned equipment is returned to HP Warehousing facilities as directed. Coordinated technical expertise or direction to the Field Services technicians and subcontractors as necessary. Hosted Daily HP/Technical resources/BA LOB Consumer Project Team Conference calls. Over All Responsibility for LOB Site Assessments, Site Readiness, Site Implementations, and 2nd Implementation Support. Scheduled of all Assessment, Readiness, and Conversion Visits and monitored budget and scope. Ensuring that Survey items are completed and forwarded to HP on time. Maintain Project documents including schedules, status and Workgroup applications (Aldea, MSPS and SharePoint).
Duration: 7 months
Industry: Finance - ABN AMRO Bank
Position: Project Manager
Environment: Web, Application, Mainframe
Tools: GAD - QMS, MS Project
Responsible for Managed Exit (ME) project progress reporting and supporting regional program/project manager in analysis of performance monitoring data. Validate & update relevant ME data including compliance to HR restrictions, associated with each managed exit across the globe. Support regional program/project Manager in monitoring budget, effort, schedule/scope and deliverables for the relevant exit plan. Interface with account enterprise program office (EPO) to leverage tools and best practices. Responsible for ensuring adherence to wider account governance and procedures such as project reviews, forecasting change management and escalations.
Duration: 4 months
Industry: Finance - MERS (Mortgage Electronic Registration System)
Position: Project Manager
Environment: Web, Application, Mainframe
Tools: GAD - QMS, MS Project
Reviewed requirements and options with technical staff and prepared decisions, analysis and resolution document for MERS client review, with attention to government compliance/ current SLA’s and return of investment levered technology background in web server technology and FileNet. Created GAD – QMS deliverables for decision analysis and resolution and defined client requirements within scope.
Oakwood Health Systems, Dearborn, MI (Contract services through Compuware) January 2007 to March 2008
Industry: Healthcare Duration: 1 year
Position: Project Manager
Environment: Web, Application, Mainframe
Tools: Invision, McKesson, Unibased, SQL, VOIP, Microsoft Project Server
Revenue Cycle and Patient scheduling - Managed several vendors for insurance verification (INVISION) and call center Implementation within scope.
Hospital based project originated within the Patient Access / Revenue cycle department to reduce bad debt and increase point of service collections. Participated and effectively contributed to Contract negotiations with vendor for Centralized Patient Scheduling, assisted in clarification of the requirement to purchase a web portal, instead of a Citrex web-enabled method. Evaluated and effectively assessed status of project budget, provided detailed financial analysis to allow the project team to make prudent decisions. Assembled efficient project team. Interface requirements include a Bi-direction interface into Siemens Invision and numerous Cloverleaf modification and RTIF module changes. Systems changes must comply with Medicare audit standards and JCAHO reviews for health record modifications within HL-7. Managed budget for all sub-projects and five vendors within Microsoft Project Server for milestone tracking/scheduling, including implementation of a call center. Call center implementation included application installation of TelStrat’s CallParrot Business Call Recording system (Nortel) and voice over IP phones. Responsible for oversight on large scale Centralized Scheduling project, managing a $1.6 million budget. Report and update CFO and Steering committee on a monthly basis. Provide direction to analyst or requirements gathering and testing SIT/ CAT.
Ford Motor Company – IT HealthCare division, (employee)- Dearborn, MI December 2001 to December 2006
Industry: Healthcare / Automotive Duration: 5 Year
Position: Program/Project Manager
Environment: Web, Mainframe
Tools: Agile / Scrum, ASP, COM+, DLL, Oracle 9i, J2EE, MS SQL, SOA
TEN YEARS OF EXPERIENCE PROVIDED, 25 YEARS IN TOTAL
References
Thomas Dixon
WDM Management
Wells Fargo Bank
Phone- (704) 715 - 4677
Paul Stewart
Technology Manager
Wells Fargo Bank
Phone- 314-***-****
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