Customer Service Sales Representative

Naiesha M. Bonaparte

**** ***** *** *** *

Philadelphia Pa, 19143

(267) 636 - 2084

Experience

KForce Staffing

Blue Bell, PA

September 2016 - January 2017

Customer Service Rep

Answer calls

Transfer when appropriate

Assist Marketing rep w. confirming all requested information, setting appointments

Assist prospect w. confirming various information, pre-enrollment and enrollment

*Though not in my job description, I also coach when necessary

PeopleShare

Horsham, Pa

July 2014 – Jan 2016

Customer Service Representative

Answer phone calls; transfer when appropriate

Address Claims, Payments and General Service Inquiries

White Mail

Bridging Worlds – Stephen Satell

Philadelphia, Pa

September 2010 – November 2011

General Administrative & Clerical Support

Prepare letters and documents

Edit and rearrange stories

Answer telephone calls; screen and direct calls

UnoPearl Productions

Philadelphia, Pa

December 2009 – January 2010

Promoter & Stage Assistant

Assisted with set for “Spirits in the Mysteries of Mirrors”

Handed out flyers; promoted play

Read scripts; organized stage set and props

Soka Gakkai International – USA

Philadelphia, Pa

December 2008 – December 2009

Hostess

Assist/present members, pass out information and seating arrangements

Communicate with other hostesses; assist senior leaders to complete important paperwork

Warriors Of The Wonderful Sound

Philadelphia, Pa

March 2007 – November 2008

Cashier & Sales Representative

Cashier and sales representative in charge of cash box

set up sales booth and sell albums for band

The Hawthorne

1200 Carpenter St.

Philadelphia, Pa 19147

August 2007 – August 2007

Camp Counselor’s Assistant

Worked with young children aiding the counselor with daily responsibilities

Made sure lunch was served on time; assisted in pool and garden activities

Helped with computer research on flowers; entertained children utilizing television and karaoke

Education

Community College Of Philadelphia

Philadelphia, Pa

Liberal Arts

2009 – 2013

Upper Darby High School

June 2008

Skills

Life insurance license –Active 2015

Knowledge of Apple Mac Operating Systems, Microsoft Office programs, Citrix and Celtix systems. Strong writing and communication skills. Outstanding civic responsibility and ability to relate to others. Proven ability to adapt to a fast-paced environment with strong organizational and team-oriented skills. Strong ethics, outstanding self-motivation and troubleshooting abilities. Excellent time-management skills

Referrals

Justin Potter – Recruiter

(610) 995 – 1307

Rebecca Savelli – Recruiter

(215) 682 – 7300

Robert Zankel -Employer

(267_ 237 – 2923

Andrea Singleton - Recruiter

(215) 828 – 7512

Sekai Afua - Employer

(215) 880 –3790

Contact this candidate