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Customer Service Accounts Receivable

Houston, Texas, United States
January 06, 2017

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Charla Morin

***** ********* **. **** ** *****

Phone: (832) ***-**** p


To support the team in any role, where my passion for customer satisfaction, in addition to my exceptional experience with administrative skills and the ability to confront and overcome new challenges will be put to use in achieving a smooth operation for the company. Profile

Dedicated Administrative/Accounts Receivable Assistant with over 20 years of experience in Retail, Oil

& Gas. Warehouse and Banking who excels at prioritizing and completing multiple tasks to achieve company goals. Experience in Microsoft Outlook, Excel, Word, and PowerPoint along with knowledge of Account and Shipping Software Tools.


Massey Services, Inc.

2016 - Present Stafford, TX

Office Manager

Oversee staff and make sure they are on task

Ensure Reports are turned in on time.

Report daily deposit.

Process invoices for accounts payable


Customer Service

Collection calls

Order office supplies

2015-2016 Houston, TX

Steward/1st Mate

Conducted inventory auditing and tracking.

Supervised stewards in every department including the kitchen quarters, cleaning and laundry stewards.

Communicated with Ship Captain and other officials concerning stewardship department. Created and checked daily checklists to ensure completion of assigned duties Noble Drilling

2010-2015 Sugar land, TX

Learning and Development Coordinator

Managed credit card reconciliation for specific rig credit cards. Managed course and logistics bookings for the rig employees taking training. I assisted in clearing up customer service issues via phone and email Assisted in setting up world wide meetings for the company. Also assisted in participating in training classes as well.

I assisted with special projects as needed.

Allparts Music

2000-2010 Houston, TX

Administrative/Office Assistant

Managed customer Invoicing and tracked payments utilizing my experience with Accounts Receivable and Invoicing.

Support Sales and business staff.

Integrated inventory items into computer software management tool which allowed the business to track items electronically.

Provided Internet support for the office staff and customers. Maintained printers (and other office equipment).

Coordinated incoming business correspondence and distribution. Processed online order requests and maintained the utmost quality in service when handling the order from processing through shipment.

Contacted vendors and managed orders, deliveries, and coordinated payments. Receive and mail out packages and deliveries.

Scheduled appointments and maintained appointment calendars for the office. Perform other additional duties as directed.

Katy Independent School District

1996-2000 Katy, TX

Transportation Specialist

Picked up and delivered students/children safely for elementary, middle, high school education classes in the mornings and afternoons.

Administered and modified time tables for pickup/drop off schedules when necessary. Responsibly maintained and scheduled maintenance for bus. Observed children tendencies, behavior and recorded discipline reports for the school. Oversaw and maintained orderliness when necessary on the bus. Reflection Pools

1991–1999 Houston, TX

Administrative Assistant

Managed customer Invoicing and tracked payments utilizing my experience with Accounts Receivable and Invoicing

Receive and mail out packages and deliveries

Maintained customer records.

Typed documents including; correspondence, drafts, memos, email and prepared weekly reports. NCNB Texas National Bank

1987–1991 Houston, TX

Bookkeeping Coordinator

Foreign and domestic collections

Posting Payments to customer accounts from processed foreign items. Posting Installment loan payments

Process stop payment requests research and generated general correspondence to customers. Education

1978–1982 Northbrook Senior High School Houston, TX Skills

Typing, Word Processing, Intermediate level Microsoft Word and Excel, Dac Easy Accounting, Progrow Version 13, 10 key by touch, Internet and Microsoft Outlook. Medical Billing and Coding, Crucial Conversations, Influencer, Zig Ziglar Speaking

Personal References

Michael Emerson 713-***-****

Captain Russell Miller 409-***-****

Gary Griggs 832-***-****

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