Customer Service Sales

JEANNETTE ALEJANDRO

*** * ***** ***** ** APT ***, LEWISVILLE, TX 75067 (C) 469-***-**** *********@*****.***

Work History

Project Entry Specialist Jun 2014 – July 2016

Whitlock Flower Mound, TX

Process Texas Region Projects/Orders over 500K.

Regular auditing and reconciliation of all projects entered.

Timely procurement of equipment for installation.

Worked directly with customer service representatives, account executives, and purchasing to

achieve project goals and client satisfaction.

Juvenile Corrections Officer II Feb 2013 - Apr 2013

Texas Juvenile Justice Department Gainesville, TX

Oversaw 30-40 juveniles in a correctional residential facility setting.

Supervise and oversee daily routines with an emphasis on safety and care of the juveniles.

Prepared, processed and maintained forms, reports, logs, records and activity journals.

Intervene and correct behavior when necessary.

Customer Account Coordinator Aug 2011 - Jan 2013

Beauty Systems Group/Cosmoprof Denton, TX

Processed on average 450 new account applications/50 Transunion monthly.

Ensured compliance with regulatory states & maintained confidential information.

Collaborated with 15-20 Southeast Regional Sales Reps to ensure customer satisfaction in a timely

manner.

Generated customer approval/denial letters for credit applications.

Sales Associate Mar 2009 - Nov 2009

Coopers Copies & Printing Lewisville, TX

Greeted customers entering the store to ascertain what each customer wanted or needed.

Maintained adherence to all company protocols.

Prioritized and accomplished wide range of tasks each shift including; maintaining customer files,

handling accounts payable and receivable, and working collaboratively in team environment.

Earned management trust by serving as key holder, responsibly opening and closing store.

Project Specialist Aug 2000 - May 2008

Datamax Irving, TX

Directed the planning of sales consultants, monitored timelines, and flagged potential issues to be

addressed.

Defined clear targets and objectives and communicated them to other team members for DFW area

clients.

Support sales efforts of over 45 Imaging Consultants and 2 Project Team Leaders; reviewed sales,

customer concerns, and new opportunities to drive business strategy

Assessed vendor products and maintained positive vendor relations, purchased software/hardware

from vendors.

Performed any special projects as needed.

Skills

Proficient in Windows Office Suite Strategic planning

Project planning and development Team building

Logistics management Multi-site operations

Personable Dependable

Education

Associate of Arts: Criminal Justice 2009

University Of Phoenix

3.74 Weighted GPA

Coursework in Criminology and Criminal Justice

Social Justice Coursework

Contact this candidate