Nicole Collins
Experienced Management Assistant
Sheboygan, WI
**************@*****.*** - 920-***-****
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Owner
Camp Arifjan Kuwait Flower and Gift Shop - 2009 to Present 2009- Present)
• Contracted to provide a flower and gift shop to US Military and Contractors on Camp Arifjan
• Oversee business operations, stock, and staff
Corporate Business Manager
Dairy Queen, Kuwait - 2014 to 2015
Responsible for hiring management staff and establishing SOPS for all office departments (HR, Recruiting, Administration, Procurement, Logistics, Information Technology and Security, and Training)
• Responsible for maintaining workflow in all administrative activities during hiring, training, and handoff to departmental managers (HR, Recruiting, Administration, Procurement, Logistics, Information Technology and Security, and Training) Bartender
US Embassy Kuwait - 2014 to 2015
Weekly "Happy Hour" Bartender for Embassy Staff and Guests Collins
• Special Events Bartending such as Marine Corps Ball, Valentines Day Dinner, Etc. Owner
QwickSand Bistro - 2011 to 2012
Developed concept, organization, and menu for bistro
• Served 1200 Westerner Contractors on US military facility
• Closed in September 2012 due to military program termination. Executive Assistant to JPO MRAP Theatre Director
JACOBS TECHNOLOGY - 2010 to 2012
• Assisted the Theatre Director of the JPO MRAP Program in all operational/ administrative aspects of executing his mission
• Tracked and maintained Director's short-term, mid-term, and long term goals
• Maintained records of all office calls and meeting outcomes
• Built/ sustained relationships with personnel directly and indirectly associated with the Program
• Wrote draft policy for military program execution
• Reviewed all documents requiring Director signature
• After action reports for travel and meetings
• Traveled throughout OEF with director to ensure that schedules were met and meetings outcomes recorded
• Coordinated military travel throughout Iraq, Afghanistan, and Kuwait
• Delegated and organized duties of additional administrative support staff
• Project scheduling using MS Project
• Documented current processes and process mapping for sustained operations and support of future JPO MRAP Leadership
• Maintained organization charts and rosters
Deputy Project Manager/ Executive Assistant
GENERAL DYNAMICS IT - 2009 to 2010
Administrative duties for ARCENT G3, document review and staffing in accordance with Army Regulations, and managing the G3 calendar.
• Deputy Project Manager duties:
• New employee In-processing through GDIT corporate and Camp Arifjan security
• Initial corporate training and orientation of all new employees
• Facilitated Kuwait visa processing
• Managed Personnel Issues/ Leave Requests
• Housing and vehicle assignments/ issues
• Project Metrics tracking and reporting
• Draft Project Policy Orders
• Facilitated process mapping and improvement as required by the Client or the Project. Functional Analyst, Assistant
GENERAL DYNAMICS IT - 2008 to 2009
Revision/ Implementation of New Hire Process
• Chief contributor and editor of the GDIT Gazette newsletter
• Project Training Officer to implement GDIT required training as well as develop a training program for all Middle East programs.
• Wrote draft policies including implementation maps/ processes
• Developed and revised processes IAW ISO standards and guidelines
• Trained personnel to implement and utilize Lean and Six Sigma practices. Executive Assistant to Program Manager
Collins - 2006 to 2008
Assisted the Program Manager and Senior Operation Manager on contract and quality matters, to included: Contract requirements, budget, costs proposals, manpower forecasting, and QASP review.
• Planned and/or conducted broad and in-depth special studies with briefings and presentations to senior leadership on analytical findings and recommendations. Supply Specialist II
GENERAL DYNAMICS IT - 2005 to 2006
54th Signal BN S4
• Served as the Assistant Property Book Officer
• Maintained property accountability and Total Asset Visibility (TAV) for over 25 major hand receipt holders, 67,000 line items totaling $111+M in equipment in support of USCENTCOM forces, coalition allies, and other U.S. government agencies throughout greater Baghdad, Iraq, and Kuwait.
• Wrote spend plans, processed and reviewed / audited transactions, issued clearance memorandums to verify audits, maintained issued equipment property records and supported physical inventories.
• Key member of the 54th Signal BN KPAT (Kuwait Property Accountability Team) responsible for the recovery of 16.5M in unaccounted signal equipment.
Theater Property Specialist
Camp Victory - Baghdad - 2004 to 2006
Responsible for the accurate data base maintenance and accountability of over 170,000 LIN items to a master property book consisting of over 400,000 LIN items for the regions of Afghanistan, Jordan, Kuwait, Djibouti, Dubai, Uzbekistan, and Iraq
• Maintained theater property book's overall 98% accuracy rating by ensuring site property book clerks captured proper property information to include inventory dates, items tagged, and serial numbers recorded.
• Prepared status reports to individual Site Managers on status of incoming and outgoing equipment.
Experience Prior to 2004
• 6 Years Business Development and Auto Sales
• 14 Years Bartending
• 2 Years Banquet Management/ Assistant F&B Manager
*Reference gladly provided upon request
Collins
EDUCATION
Some College in Pursuing BS International Busines
CTU Online
SKILLS
Microsoft Office (10+ years), Multi-Tasking, Business Management (10+ years), Written Communication
(10+ years), Travel Coordination, Event Coordination (10+ years), Project Management (10+ years), Oral Communication (10+ years), Process Development (10+ years), Quality Assurance, Procurement (10+ years), Team Player (10+ years)