Assist Bank Manager

CYNTHIA BARNETT

Rosedale, NY

347-***-**** *******.*******@*****.***

Profile

A seasoned Branch Assistant Manager with over 25 years in financial services who is looking to add value to an established Bank and their banking operations. An extensive background in banking services and operations, budget compliance, bank policy and effective management. Committed to developing team building exercises that can improve the work environment and ultimately drive sales. Specialize in working in a fast-paced environment to meet customer needs and ensure efficient banking operations. Skilled in Excel, PowerPoint and other Microsoft Office products and Oracle.

Professional Experience

Ridgewood Savings Bank Multiple New York Locations May 2008-Jun 2016

Assistant Branch Manager

Assisted in overseeing all operational aspects including customer service, branch administration and sales.

Managed the budget and allocated funds appropriately; Prepared budget reports based on prior year, current year and actuals.

Provided client support as needed and worked to resolve client matters.

Performed periodic internal audits of banking procedures.

Analyzed market trends and used data to set branch goals

Ensure that the staff was compliant with bank policies and regulations

Ridgewood Savings Bank Baldwin Harbor, NY May 2001- May 2008 Customer Service Supervisor

Verified and balanced bank vault and teller drawers daily.

Approved and verified transactions on new accounts and transactions of high amounts

Provided onsite training to new staff or existing staff for new positions for teller, personal banking and control teller positions

Created staffing schedule and managed staffing levels

Developed sales campaigns to promote new banking products

Ridgewood Savings Bank Laurelton, NY May 1990- May 2001

Personal Banker

Established new accounts and maintained existing accounts such as checking, savings, estate, loan and custodial accounts

Perform portfolio analysis to ensure current clients financial needs are met

Provided clients training on the latest financial technologies available

Provided system approvals over transactions for new account holders

Computer Tools & Applications

MS Excel, Outlook, Word, PowerPoint

Oracle

Teller Transaction System

Skills

Knowledge of the Banking regulations and bank policies

Effective management, strong supervisory, analytical, written/verbal communication, interpersonal, and relationship building skills

Ability to adapt to change quickly and multi-task

Education

M.T.I Business School – Data Entry Certificate

Browns Town High School – High School Diploma

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