Kelly Miller

* ***** *****

Danbury CT *****

203-***-****

Technical

Skills:

•Extremely knowledgeable in Microsoft Windows and Office including software such as: Excel, Outlook, PowerPoint, Word and EMR.

•Other technical skills include knowledge of Master Builder, FrontPage, Project, Scanner and Adobe and other related software.

•Taken training courses in Microsoft Office, as well as business writing.

Experience:

May 2014 -Present Physicians For Woman Danbury, CT

File Room/Medical Assistant

•File records away

•Retrieve files as necessary

•Purge old files

•Create new entries as needed

•Log all files that are removed

•Deliver files via interoffice methods

•Assist phyiscian during exams

•Collect and label specimans

•Sterilize Medical instruments

•Clean and prepared rooms for exams and procedures

May 2007-September 2011 Cartus Danbury, CT

Real Estate Specialist

•Single Point of Contact, owner and navigator of the relocation process for high level / VIP customers.

•Administer relocation policy

•Counsel on best utilization of relocation resources

•Review and interpret marketing reports, appraisals and inspections,

•Maintain a full caseload, while ensuring client needs are met in a timely efficient manner

•Answer incoming calls and assisted each customer with their issues

•Assist with training of new employees

August 2003- May 2007 BRT Danbury, CT

Administrative Assistant

•Work with customers directly to update and help familiarize them with their accounts.

•Work in a number of software programs to enter customer data, to provide help with any customer inquiries.

•Responsible for a ten-line switchboard, which includes setting up interviews and scheduling for upper management.

•Process invoices including cash handling and payment adjustment for the construction department.

•Scan documents for the Accounting and Property Management departments.

•Assist with the training of any new office employee.

•Responsible for reception inventory, incoming and outgoing mail, as well as clerical support to all of the departments.

2000 – 2003WorldCom/MCI Bethel, CT

Customer Service Representative

•Answered incoming calls and placed them into their respective conferences

•Monitored calls both visually and online to ensure quality.

•Recognized network and equipment problems and reported them to the appropriate party in a timely manner.

•Responsible for the documentation of calls, for billing and troubleshooting purposes

•Prepared and distributed conference attendance lists for customers.

Education:

Danbury High School: Graduated in 1996

Class Electives heavily concentrated toward child development activities and communication.

Currently enrolled in Ridley Lowell Business & Technical Institute to obtain Medical Assistanting Certificate.

Other:

•Participation in several activities at my daughter’s school including dance recitals and bake-offs as fund-raisers.

•Recommendation available upon request.

Contact this candidate