Customer Service Microsoft Office

Judy M. Hansen

***** *. ********* ******, ********, AZ 85323 * 623-***-**** * ***********@*****.***

WORK EXPERIENCE:

**/**** – 06/2016. Humana, Phoenix, AZ

Warehouse Processor

Process orders for pharmacy.

08/2013 – 10/2014 Spring Valley Assisted living, Phoenix, AZ

Head Caregiver

Assisting patients with walking bathing, hygiene, and grooming. Responsible for preparing meals, giving medication, light housekeeping, laundry, and preparing them for doctor appointments. Reporting to the nurse/doctor regarding patients’ condition.

02/2012 – 03/2013 Ember Care – Surprise, AZ

Caregiver

Assisting patients with walking bathing/hygiene/grooming. Responsible for preparing meals, giving medication, light housekeeping, laundry, and preparing them for doctor appointments and reporting patient’s condition to the nurse or doctor. Accountable for other nursing homes that I transferred to weekly; Quality Elder Care, Noble Senior Living, and Arizona Comfort Care.

01/2011 – 01/2012 Tender Loving Care – Surprise, AZ

Caregiver

Assisting patients with walking bathing/hygiene/grooming. Responsible for preparing meals, giving medication, light housekeeping, laundry, and preparing them for doctor appointments. Reporting patient’s condition to the nurse or doctor.

10/2006 – 12/2009 Fry’s Market – Avondale, AZ

Cashier

Responsible for ringing up purchases, scanning coupons, answering questions about products, services, policy, and assisting customers with purchases to ensure customer satisfaction. Recognized as best customer service by mystery shoppers.

EDUCATION:

10/2010 Acquired Caregiver license and CPR certificate

08/2000 – 12/2000 Los Angeles City College – Los Angeles, CA

Introduction to Computers and Office Administration

02/1970 – 03/1974 United Institute – Philippines

High School Diploma

SKILLS:

Microsoft Office

35 wpm

REFERENCE: Issued upon request

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