Dave Maddaluno
** *** ********* **, *********, MA 01835 857-***-**** *************@*****.***
Executive Summary
Certified project manager with significant experience in IT hardware and software implementation cycles. Strong ability to determine stakeholder agendas. Demonstrated ability to deliver complex, highly-matrixed projects on time and on budget.
Project Management Skills and Proficiencies
●Project Management Overview
●Project Management Process Groups
●Integrated Initiation and Planning
●Project Requirements and Defining Scope
●Monitoring and Controlling Project Scope
●Developing and Controlling the Project Schedule
●Planning Project Costs
●Plan Quality Management
●Managing Project Human Resources
●Plan and Manage Project Communications
●Risk Management Planning
●Managing Procurements
●Project Stakeholder Management
Technical Proficiencies
●CERTIFICATION: MCSA Microsoft Windows Server (2003-2012), Active Directory; Exchange
●DNS, DHCP, Remote Access, RSA, Firewalls, ESX, HP Blade Servers, VMWare & Virtualization
●Procure and deploy solutions per client needs, time and budget restraints
●Microsoft Windows desktop operating systems; Office (Including 365)
●ITIL Management methodologies, focus on Knowledge Management
●Video conferencing and Audio systems
Work Experience
Wayfair Boston, MA
IT Manager, Projects Team April 2016 – September 2016
●Manage a portfolio of projects that includes, timelines and milestones, handling the tech side of setting up new and expanding facilities, software and hardware integrations (SCCM, O365).
●Projects led: LogMeIn (net new), PrinterLogic (net new), Copley Reception Video wall (hardware refresh)
●Lead the ITS projects team through various projects consisting of team and customer facing projects.
●Work closely with Infrastructure Engineering PMs to facilitate ordering and executing of buildouts.
●Lead teams that consist of senior and junior ITS members through multiple facilities buildouts
●Facilitate regular communication and updates between stakeholders and engineers
●Short tenure due to lay-off
Novartis, Novartis Institute for Biomedical Research Cambridge, MA
Infrastructure Engineering Team Coordinator (consultant) June 2015 – April 2016
●Work with Infrastructure Engineering teams (Network, EMC storage, data center ops, platform/hardware, security) in communication, coordination of planned and unplanned activities
●Produce and track metrics on system uptime and availability, inventory, deployment, and other infrastructure items and activities using JIRA, Confluence, and Spotfire, MS Project
●Track and monitor inventory and coordination of system on boarding/off boarding process
●Establishing strong working relationships with Global IT and application support teams
●Tracking and managing licensing, support contracts, and other vendor related items
●Coordinating quarterly maintenance activities, communications, and documentation
●Quality, report, documentation and process management
●Root cause analysis process management and oversight
●Manage time and resources within project constraints
●Proactively drive closure of remediation action items
Massachusetts Convention Center Authority Boston, MA
Systems Administrator December 2014 – June 2015
●Work with Systems team to plan new SCCM and O365 environment, server patching and EMC Storage maintenance schedules, based on best practices
●Manage ticket flow for escalation path between level 1 and 2 IT Support, and Systems Administrators
●Work with Systems Administration team to bring all local systems to within Sans16 and PCI standards
●Lead project to upgrade or decommission end-of-life physical servers to virtual environment
C2FS Consulting at GL Advisor Waltham, MA
Data Center Migration Project Technical Lead (consultant) February 2014 – October 2014
●Research, contact, interview, and create project plan in MS Project for chosen Data Center/Cloud vendors
●Present findings to executives, make vendor recommendation, steer project to completion
●Migrate company data from physical on-site server structure to offsite Co-Lo Environment
●Establish best-practice procedures and documentation for users within new environment
●Establish and maintain relationship between data center vendor and client
Nexant Burlington, MA
Systems Administrator (consultant) November 2013 – February 2014
●Build reports on 1000+ North American servers status via Solarwinds, provide updates when needed
●Rebuild, maintain and upgrade local Team Foundation/SharePoint Development Environment
●Oversee upgrades and installation of Domain Controllers, VMWare, File and Print Servers, WAPs
John Wiley and Sons Malden, MA
Local Area Network Systems Administrator (consultant) March 2013 – November 2013
●Install, configure and maintain Windows 2008 physical and VMs in VMWare within North American facilities
●Maintain and upgrade local network infrastructure; Cisco, InfoBlox Port IQ, VMWare, HP Blades
●Monitor, maintain and restore data backups with FalconStor software for Boston and Hoboken facilities
●Manage, maintain and monitor Trustwave appliances for North American facilities
●Act as local IT supervisor when required at the Boston facility
AB Sciex Framingham, MA
Regional IT Support (consultant) August 2011 – November 2012
Accomplishment: Worked directly with IT Project Management and vendors to install, test, assess, and troubleshoot iManage Document Management System for use by legal department.
●iManage Support: install, configuration, administration and maintenance of user accounts and permissions
●Direct IT support for Executives, Legal, Training, R&D, Demonstration labs, and Field Service Engineers
●Cisco CUCM VoIP administrator, phone provisioning, deployment and support; HP Blade management
●Proposed new Polycom Tele-presence and VBrick video conference and video streaming services to IT
●Maintain IT SharePoint inventory listings for local facility, initiate purchasing process
Education
Project Management Institute Boston, MA
Project Management Professional May 2016 - Present
●CERTIFICATION: Project Management Fundamentals
University of Massachusetts Boston, MA
Bachelors of Art, Theatre Arts and Communications May 2000
●Responsible for 140+ reports; meet goals within budgetary and time constraints, personnel abilities
●Asset management, inventory, maintenance and break-fix of lighting, electrical, audio equipment
●Project Management: Planning, Organization, Leadership, Coordination, Purchase and Ordering
Volunteer
Northern Essex Community College Haverhill, MA
CIS Department Advisor and Mentor October 2016 - Present
●Advise the CIS Department on course curriculum for IT, Developer, and Computer Science students
●Mentor CIS Department students in a professional capacity to develop personal and professional growth