Yeh Jinghuar (also Known as Gina)
Global HR Director (Fusheng Industrial Co. Ltd.)
A: 501 Pasir Panjang Road, #02-03, Singapore 117506
C: +65 81680917 / +886*********
E: *********@*****.*** / *********@*****.***.**
Human Resource Director
Snapshot: Senior human resource management professional with 25 years of experience in managing human resource activities across diverse organizational domains encompassing countries like Taiwan, Singapore, Malaysia, Hong Kong, China, India, Japan, and Australia. Recipient of multiple awards & honors for consistently maintaining high employee satisfaction and operational efficiency across professional career; exploring challenging senior managerial assignment to leverage my acquired skills in working in a matrix organization / MMC environment in accomplishing organizational growth objectives through a rejuvenated and highly productive workforce
Selected as HR representative of Top 10 Key Talents in Grass Valley in 2012
Honored as APJ TSG HR/WDOE representative for High Flyer Award in Hewlett Packard in 2004
History of Excellence in…
Strategic Planning ~ HR Business Partnership ~ Leadership Coaching ~ Operations Excellence ~ HR & Admin Management ~ Talent Management ~ Manpower Planning ~ HR Policies & Procedures ~ Management Consultancy ~ Compliance Management ~ Talent Acquisition & Retention ~ Employee Engagement ~ Liaison & Coordination ~ Resource Optimization ~ Cross Functional Team Collaboration ~ Change Management
Leadership Strengths & Highlights
Human Resource Management
Proficient in formalizing, interpreting & implementing HR policies/ regulations, performance management and HR process engineering/re-engineering; managing HR operations encompassing competency development, manpower planning, talent acquisition, organization capability building, performance management, rewards & recognition, welfare measures, statutory compliances, etc
Talent & Competency Development
Skilled in conducting internal talent calibration as part of talent assessment and management; rendering customized training & leadership modules and team building events for optimizing knowledge of employees, enhancing employee productivity, capability & quality enhancement; Well versed in conceptualizing training & development programs for improved productivity, capability & quality enhancement
Operations Management
Demonstrated ability in aligning resource requirements to business objectives, restructuring deployments, managing HR budget, finalizing matrix, developing procedure flowchart. Proficient in automating, customizing, modifying system module updates for generating various status reports
Process Improvement
Evaluate existing processes and procedures for redundancy and design new processes to match market dynamics. Analyze critical customer issues for identifying trends and implement effective mitigation plans for minimizing business impact
Program Governance
Adroit in designing and administering cost-effective human resources programs to drive business transformation and high performance culture across Asia Pacific countries including Taiwan, Singapore, Malaysia, Hong Kong, China, India, Japan and Australia
Change Management
Proven ability in implementing organizational and process changes based on changing market dynamics and other related factors aimed at enhancing operational efficiency, departmental profitability and client satisfaction index
Liaison & Coordination
Known for effectively coordinating and collaborating with ‘C’ level executives, senior management, customers, business partners, stakeholders and project teams; Successfully bridge the communication gap among business and other stakeholder groups
Team Building & Leadership
Visionary & decisive leader, noted for sound, practical management style and excellent organization, communication, presentation & interpersonal skills; Proven ability to lead and motivate large cross-functional and multi-cultural teams to maximize productivity
Professional Experience
Fusheng Industrial Co. Ltd., Taipei Apr 2015 – Aug 2016
Global HR Director
Key Highlights:
Played key role in managing organizational transformation, defining & implementing human resource policies and processes for the organization and international operations across Taiwan, China, Americas, Germany, Vietnam, Malaysia, Thailand, India, and Indonesia for a Taiwan-headquartered conglomerate
Rated high by the Chairman for efficiently managing organizational transformation project “Re-Bus” and organizing change leadership workshop for core leaders in China & Taiwan
Successfully developed employee newsletter to enhance employee communication in Corporate Policy, Employee Engagement and Company Products (Published 8 issues)
Instrumental in design & delivery of management training encompassing 3-month Management Forum for R&D managers, 5 Behaviors of a Cohesive Team for 90 managers in China and Taiwan
Reengineered corporate policies and key HR programs including sales incentives plan, organization structure and job architect, expatriate policy based on changing market dynamics and other related factors
Acknowledged for developing global workforce management process leading to efficient management of headcount in 2016 in compliance to budgetary allocations
Set up & integrated global HR policies (organizational change, talent development and management system) to support company operational as well as strategic goals
Rendered HR consultancy to the senior management to align HR policies to long term development of the organization
Significant contributor in coaching line managers on team leadership and performance management
Key Responsibilities:
Spearheaded human resource functions including defining HR roles and strategic partnerships by implementing HR transformation plan
Designed, managed manpower planning and recruitment tools to ensure effective resourcing, business sustainability and consistent growth
Coordinated day to day operational aspects, implemented effective disciplinary and grievance procedures enabling seamless day to day business
Collaborated with other department heads on issues related to organizational design, job analysis and employee performance including implementing procedures related to recruitment, promotion, merit increase, performance improvement, and termination of service
Participated in recruiting candidates aligned to organizational business requirements and followed up on inducting selected candidates to specific roles in the organization
Managed incentives, rewards, and sanctions based on operational requirements. Ensured effective resolution of disputes between the organization and the employees
Generated awareness amongst employees with regards to HR policies / procedures and other administrative processes
Grass Valley Singapore Pte Ltd, a Belden Brand, Singapore Mar 2011 – Mar 2015
Regional HR Director APAC
Key Highlights:
Played key role in expansion of Software Development site in KL, Malaysia including trebling headcount growth in 1 year and implementing talent upgrade plan for China, Australia and Singapore
Successfully set up the regional leadership team in Singapore office with 80% of senior leaders being hired in 2011
Instrumental in defining job architect and salary structure for all countries in the region within 3 months, completed employee handbooks for all countries within a year post taking over the role of Regional HR Director APAC.
Rated high for generating 35% cost savings and enhancing employee satisfaction by consolidation of outsourced payroll services provider and implementation of flexi-benefit program
Nominated as one of top 10 Key Talents in the 2012 GV Global talent management program
Key Responsibilities:
Managed end to end HR functions across Singapore, China, HK, Malaysia, India, Japan, & Australia through a team of 2 members
Spearhead team efforts related to planning, defining & implementing HR strategies for accomplishing organizational business as well as operational objectives
Ensure compliance to organizational policies/ procedures & various statutory laws for all countries in the region with regards to recruitment & selection, discipline, grievance, counseling, pay & conditions, contracts, training & development, succession planning
Guide team members & coach business managers in effectively resolving employee satisfaction, performance appraisals and quality related issues
Involved in preparing HR budget, finalizing matrix, procedure flowchart, automation, customization
Interact with the senior management pertaining to amending / aligning existing rules & regulations to changes in laws and policies
Liaise with respective department heads in effectively resolving operational and business related issues for maintaining seamless operations
Prepare/ present various status reports to the senior management team and other stakeholders to enable effective decision making
Hewlett Packard, Taiwan & Singapore Oct 2000 – Mar 2011
Roles Performed:
Regional Business HR Partner Manager, Taiwan & Singapore MM 2005 – Mar 2011
Country HR & Workforce Development and Organization Effectiveness Manager, Taiwan Oct 2000 – MM 2005
Key Highlights:
Generated 63% of director talent-chum at director’s level, and 151% of local talent rotation in Singapore in Finance client as a result of talent management in 2010
Conducted mentoring program for Asia Pacific & Japan (APJ) Finance organization (45 pairs of mentors/mentees in Fy10). Led a team of 50 volunteers in managing APJ Finance training and development day in 2009 (attended by 500+ participant across 18 sessions in a day
Instrumental in transformation of Global Delivery organization from regional centric led to country centric led organization in FY07 leading to accelerated HP/EDS integration for APJ Finance organization
Developed & implemented APJ TS labor strategies, assessed cost of workforce; completed 4000 employees job mapping and re-leveling in a quarter
Designed Manage of Change (MOC) facilitator guide & participant handbook for Labor Optimization /Job Family Architecture initiatives including Survival Kits for New Hires to accelerate speed to productivity
Recipient of High Flyer Award of APJ TSG HR/WDOE representative in 2004
Built management forum focused on Total Employee Experience framework for two years leading to best VOW survey results (15-20% higher than other results)
Successfully enhanced Project Management capabilities through solid Project Management training and PMP certification programs, with 200% pass rate of targeted PM certification in FY01
Launched monthly Extended Coffee Break to improve internal communication, designed and hosted HP Consulting Kick-Off meeting for FY01 & FY02
Enhanced HPC Market Awareness together with BCSO E-Newsletter and external exposure activities; presented 9 KM public presentation with over 300 audience and publish 4 articles over the past 10 months
Significant contributor in winning & delivery of first KM business consulting project of HP Consulting Taiwan from Central Personnel Administration, Executive Yuan in roles as business consultant and project manager
Key Responsibilities:
As Regional Business HR Partner Manager
Defined & implemented people strategy, talent management, workforce plans including change initiatives and specific HR strategies for accomplishing organizational growth objectives
Focused on alignment of performance management & reward systems, HR programs & plans to business priorities followed by evaluating effectiveness
Rendered support to client groups like Global Delivery, Outsourcing Services Delivery, and Industry Verticals, Technology Services, Finance and Legal
Functioned as Business HR partner and interacted with the top management of organizations with size of over 4000 regular staff
Facilitated HR consultation for the leaders and managed pan region Voice of Workforce action taskforce aimed at consistently maintaining high clients satisfaction index
Optimized resource utilization & streamlines processes to enhance operational efficiency and departmental profitability
Evaluated & reported on HR metrics as well as BU Business Fundamentals metrics to the senior management to enable effective decision making
As Country HR & Workforce Development and Organization Effectiveness Manager
Managed Taiwan Human Resources and Workforce Development & Organization. Developed training center, WD strategies & deployed programs for Dalian Call center and Business Process Delivery Operations organization in Dalian, China
Built contingent workforce process and Compensation & Benefit structure for different contingent contractors
Designed individualized manager development plan via 360 PDI assessment as certified PDI profiler 360 feedback facilitator, Internal instructor of Principle of Business Improvement
Spearheaded a team of training personnel (2 managers & 6 staff from Taiwan, HK & China) for supporting delivery, development, program management, or support of training programs
Enhanced consulting capabilities and attitudes through implementation of fundamental soft skills training
Previous Assignments
Organization
Designation
Duration
Sampo Securities Co. Ltd
HR Manager, Head of HR department
Oct 1997 – Oct 2000
Shine & Sagacity Consulting Ltd
Human Resources Consultant
Sep 1996 – Oct 1997
Ericsson Taiwan Ltd
Human Resources Supervisor
Apr 1995 – Aug 1996
Unilever Taiwan Ltd
Sr. Personnel Assistant
Apr 1993 – Apr 1995
Swire & MacLaine Ltd
Personnel Supervisor
Oct 1992 – Apr 1993
Central Personnel Administration, Executive Yuan
Specialist
Oct 1991 – Oct 1992
Credentials
Academics:
Master of Labor & Human Resources, The Ohio State University, Columbus, Ohio, U.S.A. (1991)
Master of Arts in Training & Education, The Ohio State University, Columbus, Ohio, U.S.A. (1991)
Bachelor of Arts in Social Work, National Chung-Hsing University, Taipei, Taiwan (1988)
Accreditation:
Certified Gallup Strengths Coach
Certified PROSCI Change Management Practitioner
Everything DiSC International Consultant Certification
Associate Certified Coach (ACC)
Certified Professional Coaching Program
Certified University Lecturer in Taiwan
Personal Details
Languages Known : English and Chinese, Hakka, Taiwanese Hokkien.
Nationality : Taiwan
Residency Status : Singapore PR
~ References & LinkedIn Recommendations Available Upon Request ~