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Management Human Resource

Location:
Singapore
Posted:
January 08, 2017

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Resume:

Yeh Jinghuar (also Known as Gina)

Global HR Director (Fusheng Industrial Co. Ltd.)

A: 501 Pasir Panjang Road, #02-03, Singapore 117506

C: +65 81680917 / +886*********

E: *********@*****.*** / *********@*****.***.**

Human Resource Director

Snapshot: Senior human resource management professional with 25 years of experience in managing human resource activities across diverse organizational domains encompassing countries like Taiwan, Singapore, Malaysia, Hong Kong, China, India, Japan, and Australia. Recipient of multiple awards & honors for consistently maintaining high employee satisfaction and operational efficiency across professional career; exploring challenging senior managerial assignment to leverage my acquired skills in working in a matrix organization / MMC environment in accomplishing organizational growth objectives through a rejuvenated and highly productive workforce

Selected as HR representative of Top 10 Key Talents in Grass Valley in 2012

Honored as APJ TSG HR/WDOE representative for High Flyer Award in Hewlett Packard in 2004

History of Excellence in…

Strategic Planning ~ HR Business Partnership ~ Leadership Coaching ~ Operations Excellence ~ HR & Admin Management ~ Talent Management ~ Manpower Planning ~ HR Policies & Procedures ~ Management Consultancy ~ Compliance Management ~ Talent Acquisition & Retention ~ Employee Engagement ~ Liaison & Coordination ~ Resource Optimization ~ Cross Functional Team Collaboration ~ Change Management

Leadership Strengths & Highlights

Human Resource Management

Proficient in formalizing, interpreting & implementing HR policies/ regulations, performance management and HR process engineering/re-engineering; managing HR operations encompassing competency development, manpower planning, talent acquisition, organization capability building, performance management, rewards & recognition, welfare measures, statutory compliances, etc

Talent & Competency Development

Skilled in conducting internal talent calibration as part of talent assessment and management; rendering customized training & leadership modules and team building events for optimizing knowledge of employees, enhancing employee productivity, capability & quality enhancement; Well versed in conceptualizing training & development programs for improved productivity, capability & quality enhancement

Operations Management

Demonstrated ability in aligning resource requirements to business objectives, restructuring deployments, managing HR budget, finalizing matrix, developing procedure flowchart. Proficient in automating, customizing, modifying system module updates for generating various status reports

Process Improvement

Evaluate existing processes and procedures for redundancy and design new processes to match market dynamics. Analyze critical customer issues for identifying trends and implement effective mitigation plans for minimizing business impact

Program Governance

Adroit in designing and administering cost-effective human resources programs to drive business transformation and high performance culture across Asia Pacific countries including Taiwan, Singapore, Malaysia, Hong Kong, China, India, Japan and Australia

Change Management

Proven ability in implementing organizational and process changes based on changing market dynamics and other related factors aimed at enhancing operational efficiency, departmental profitability and client satisfaction index

Liaison & Coordination

Known for effectively coordinating and collaborating with ‘C’ level executives, senior management, customers, business partners, stakeholders and project teams; Successfully bridge the communication gap among business and other stakeholder groups

Team Building & Leadership

Visionary & decisive leader, noted for sound, practical management style and excellent organization, communication, presentation & interpersonal skills; Proven ability to lead and motivate large cross-functional and multi-cultural teams to maximize productivity

Professional Experience

Fusheng Industrial Co. Ltd., Taipei Apr 2015 – Aug 2016

Global HR Director

Key Highlights:

Played key role in managing organizational transformation, defining & implementing human resource policies and processes for the organization and international operations across Taiwan, China, Americas, Germany, Vietnam, Malaysia, Thailand, India, and Indonesia for a Taiwan-headquartered conglomerate

Rated high by the Chairman for efficiently managing organizational transformation project “Re-Bus” and organizing change leadership workshop for core leaders in China & Taiwan

Successfully developed employee newsletter to enhance employee communication in Corporate Policy, Employee Engagement and Company Products (Published 8 issues)

Instrumental in design & delivery of management training encompassing 3-month Management Forum for R&D managers, 5 Behaviors of a Cohesive Team for 90 managers in China and Taiwan

Reengineered corporate policies and key HR programs including sales incentives plan, organization structure and job architect, expatriate policy based on changing market dynamics and other related factors

Acknowledged for developing global workforce management process leading to efficient management of headcount in 2016 in compliance to budgetary allocations

Set up & integrated global HR policies (organizational change, talent development and management system) to support company operational as well as strategic goals

Rendered HR consultancy to the senior management to align HR policies to long term development of the organization

Significant contributor in coaching line managers on team leadership and performance management

Key Responsibilities:

Spearheaded human resource functions including defining HR roles and strategic partnerships by implementing HR transformation plan

Designed, managed manpower planning and recruitment tools to ensure effective resourcing, business sustainability and consistent growth

Coordinated day to day operational aspects, implemented effective disciplinary and grievance procedures enabling seamless day to day business

Collaborated with other department heads on issues related to organizational design, job analysis and employee performance including implementing procedures related to recruitment, promotion, merit increase, performance improvement, and termination of service

Participated in recruiting candidates aligned to organizational business requirements and followed up on inducting selected candidates to specific roles in the organization

Managed incentives, rewards, and sanctions based on operational requirements. Ensured effective resolution of disputes between the organization and the employees

Generated awareness amongst employees with regards to HR policies / procedures and other administrative processes

Grass Valley Singapore Pte Ltd, a Belden Brand, Singapore Mar 2011 – Mar 2015

Regional HR Director APAC

Key Highlights:

Played key role in expansion of Software Development site in KL, Malaysia including trebling headcount growth in 1 year and implementing talent upgrade plan for China, Australia and Singapore

Successfully set up the regional leadership team in Singapore office with 80% of senior leaders being hired in 2011

Instrumental in defining job architect and salary structure for all countries in the region within 3 months, completed employee handbooks for all countries within a year post taking over the role of Regional HR Director APAC.

Rated high for generating 35% cost savings and enhancing employee satisfaction by consolidation of outsourced payroll services provider and implementation of flexi-benefit program

Nominated as one of top 10 Key Talents in the 2012 GV Global talent management program

Key Responsibilities:

Managed end to end HR functions across Singapore, China, HK, Malaysia, India, Japan, & Australia through a team of 2 members

Spearhead team efforts related to planning, defining & implementing HR strategies for accomplishing organizational business as well as operational objectives

Ensure compliance to organizational policies/ procedures & various statutory laws for all countries in the region with regards to recruitment & selection, discipline, grievance, counseling, pay & conditions, contracts, training & development, succession planning

Guide team members & coach business managers in effectively resolving employee satisfaction, performance appraisals and quality related issues

Involved in preparing HR budget, finalizing matrix, procedure flowchart, automation, customization

Interact with the senior management pertaining to amending / aligning existing rules & regulations to changes in laws and policies

Liaise with respective department heads in effectively resolving operational and business related issues for maintaining seamless operations

Prepare/ present various status reports to the senior management team and other stakeholders to enable effective decision making

Hewlett Packard, Taiwan & Singapore Oct 2000 – Mar 2011

Roles Performed:

Regional Business HR Partner Manager, Taiwan & Singapore MM 2005 – Mar 2011

Country HR & Workforce Development and Organization Effectiveness Manager, Taiwan Oct 2000 – MM 2005

Key Highlights:

Generated 63% of director talent-chum at director’s level, and 151% of local talent rotation in Singapore in Finance client as a result of talent management in 2010

Conducted mentoring program for Asia Pacific & Japan (APJ) Finance organization (45 pairs of mentors/mentees in Fy10). Led a team of 50 volunteers in managing APJ Finance training and development day in 2009 (attended by 500+ participant across 18 sessions in a day

Instrumental in transformation of Global Delivery organization from regional centric led to country centric led organization in FY07 leading to accelerated HP/EDS integration for APJ Finance organization

Developed & implemented APJ TS labor strategies, assessed cost of workforce; completed 4000 employees job mapping and re-leveling in a quarter

Designed Manage of Change (MOC) facilitator guide & participant handbook for Labor Optimization /Job Family Architecture initiatives including Survival Kits for New Hires to accelerate speed to productivity

Recipient of High Flyer Award of APJ TSG HR/WDOE representative in 2004

Built management forum focused on Total Employee Experience framework for two years leading to best VOW survey results (15-20% higher than other results)

Successfully enhanced Project Management capabilities through solid Project Management training and PMP certification programs, with 200% pass rate of targeted PM certification in FY01

Launched monthly Extended Coffee Break to improve internal communication, designed and hosted HP Consulting Kick-Off meeting for FY01 & FY02

Enhanced HPC Market Awareness together with BCSO E-Newsletter and external exposure activities; presented 9 KM public presentation with over 300 audience and publish 4 articles over the past 10 months

Significant contributor in winning & delivery of first KM business consulting project of HP Consulting Taiwan from Central Personnel Administration, Executive Yuan in roles as business consultant and project manager

Key Responsibilities:

As Regional Business HR Partner Manager

Defined & implemented people strategy, talent management, workforce plans including change initiatives and specific HR strategies for accomplishing organizational growth objectives

Focused on alignment of performance management & reward systems, HR programs & plans to business priorities followed by evaluating effectiveness

Rendered support to client groups like Global Delivery, Outsourcing Services Delivery, and Industry Verticals, Technology Services, Finance and Legal

Functioned as Business HR partner and interacted with the top management of organizations with size of over 4000 regular staff

Facilitated HR consultation for the leaders and managed pan region Voice of Workforce action taskforce aimed at consistently maintaining high clients satisfaction index

Optimized resource utilization & streamlines processes to enhance operational efficiency and departmental profitability

Evaluated & reported on HR metrics as well as BU Business Fundamentals metrics to the senior management to enable effective decision making

As Country HR & Workforce Development and Organization Effectiveness Manager

Managed Taiwan Human Resources and Workforce Development & Organization. Developed training center, WD strategies & deployed programs for Dalian Call center and Business Process Delivery Operations organization in Dalian, China

Built contingent workforce process and Compensation & Benefit structure for different contingent contractors

Designed individualized manager development plan via 360 PDI assessment as certified PDI profiler 360 feedback facilitator, Internal instructor of Principle of Business Improvement

Spearheaded a team of training personnel (2 managers & 6 staff from Taiwan, HK & China) for supporting delivery, development, program management, or support of training programs

Enhanced consulting capabilities and attitudes through implementation of fundamental soft skills training

Previous Assignments

Organization

Designation

Duration

Sampo Securities Co. Ltd

HR Manager, Head of HR department

Oct 1997 – Oct 2000

Shine & Sagacity Consulting Ltd

Human Resources Consultant

Sep 1996 – Oct 1997

Ericsson Taiwan Ltd

Human Resources Supervisor

Apr 1995 – Aug 1996

Unilever Taiwan Ltd

Sr. Personnel Assistant

Apr 1993 – Apr 1995

Swire & MacLaine Ltd

Personnel Supervisor

Oct 1992 – Apr 1993

Central Personnel Administration, Executive Yuan

Specialist

Oct 1991 – Oct 1992

Credentials

Academics:

Master of Labor & Human Resources, The Ohio State University, Columbus, Ohio, U.S.A. (1991)

Master of Arts in Training & Education, The Ohio State University, Columbus, Ohio, U.S.A. (1991)

Bachelor of Arts in Social Work, National Chung-Hsing University, Taipei, Taiwan (1988)

Accreditation:

Certified Gallup Strengths Coach

Certified PROSCI Change Management Practitioner

Everything DiSC International Consultant Certification

Associate Certified Coach (ACC)

Certified Professional Coaching Program

Certified University Lecturer in Taiwan

Personal Details

Languages Known : English and Chinese, Hakka, Taiwanese Hokkien.

Nationality : Taiwan

Residency Status : Singapore PR

~ References & LinkedIn Recommendations Available Upon Request ~



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