Customer Service Manager

Sherry Sirch

* *** ****** ***** ****, OH ***** P hone: 937-***-**** Email: s ******@*****.***

Objective: To obtain a position where my customer service skills, congenial personality, and work ethic will enhance client relations and achieve results for the organization. Summary of Accomplishments: I was a participant in the creation of an online database created for the Legal Aid of Western Ohio.

Legal Skills: Technical skills: Microsoft Word, Excel, Power Point, Time Slips, Perfect Form, Best Case, Pro Law, SAP;

Legal Research: LEXIS/NEXIS, Casemaker, West Law and Google Scholar; Writing skills: correspondence, pleadings, motions, answer and counterclaim, complaints, memos, briefs, interrogatories, contracts, Secretary of State required filings, Workers Compensation Employer Forms.

Education: Sinclair Community College of Dayton, Oh Associate of Applied Science in Paralegal Courses. I graduated May 4, 2014.

Experience: Staffmark Employment Agency

● American Honda Motor, Co., Inc. I am in charge of the equipment supply cage. I distribute scanning wands, equipment keys, filing the equipment safety checklists, distribution of all materials for work within the facility. Chamberlain Law Office, LLC

● I was the paralegal for Jared Chamberlain. As the paralegal I prepared documents, filed online with the courts, prepared files, interviewed clients and maintained an online file of clients, set appointments.

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United States Department of Commerce Economics and Statistics Administration U.S. Census Bureau

● As a Enumerator strong communication skills were essential to have no misconception of the questions and the intentional use of the information. ABloom Flowers and Gifts

● As a multi-tasking Floral Designer/Customer Service the ability to prioritize work as required to give the customer a personal level of satisfaction. Charles Levy Circulating Co.

● As a merchandiser I dealt with the public and the store manager to insure the product was available and visible, while displaying within the guidelines set by the store manager.

S touder Chiropractic

● The office manager coordinates the patient’s file makes billing inquiry and supports the doctor by assisting with the patient. Council on Rural Services

● Dietary Supervisor is responsible for the monthly menu and ordering from vendors of the food and drink as regulated by Federal guidelines. I supervised a staff of three.

E mery World Wide a CF Company

● As an associate of Emery I held a wide range of positions as follows: Cargo handler, Receptionist/Secretary, Ramp pilot pick-up, Ramp employee pick-up, lift driver, special accounts, load planner.

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