Customer Service Maintenance Technician

Jonathan Hopkins

**** * ************, **** ****, Kansas 67219

H: 316-***-****

********.*************@*****.***

EDUCATION:

Associates Degree of Occupational Studies / Heritage College: Completed 2015

Basic Training: Completed 2006

United States Marine Corps School: Ground Electronic Maintenance Technician - MOS2841 - Completed

United States Marine Corps School: Ground Radio Intermediate Repair NCO - MOS2846 - Completed

United States Marine Corps School: Micro Circuit Repair NCO – Completed

United States Marine Corps NCO Training School – Completed

CERTIFICATIONS:

National Academy of Sports Medicine Certified Personal Trainer

Certificate #1523314 Expiration Date 5/3/18

CAREER & MILITARY EXPERIENCE

Personal Trainer/Owner 05/2016 – Current

Hopkins PT

Designed personalized programs and nutritional plan for clients for optimal results

Provided exceptional customer service, securing 40% of new clients through referrals

Checked all gym equipment for proper use and functions, minimizing accidents or malfunctions

Instructed clients on proper equipment use as well as exercises to be done at home

Developed weight loss and fitness programs available to all gym members.

Initiated fitness activities and interacted with employees to encourage participation

Taught unarmed defense via demonstration and hands-on training

Highlighted the importance of meditation and respect in each class

Developed individual fitness programs for interested employees

Provided one-on-one training while working flexible hours.

Maintained weight-lifting treadmills and other gym equipment

Para Educator - Peer mentor 12/2009 - 09/2015

Heart spring

Attended and actively participate in training activities.

Scheduled and conduct weekly meetings with your assigned mentee group to discuss academic and social adjustment on the job, concerns, and successes as well as provide updates and beneficial information.

Meet one-on-one with your assigned mentees daily to assist and guide them in there day to day activates.

Assisted mentees with on the job assistance and personal daily/weekly/monthly and yearly goals.

Assisted in coordinating the daily operations of the Mentoring Program.

Assisted in the planning, implementation, and evaluation of the Mentoring Program activities and events.

Disseminated all pertinent information as designated & Assisted in the training of new student support staff.

Micro Circuit Repair NCO - Sergeant (E-5) 05/2013 - 05/2014

United States Marine Corps

Trained on system installation, operation, fielding and interoperability with existing RF systems currently in use with other branches of the military.

Analyzed, troubleshot, repaired and resolved technical deficiencies on systems.

Trained to recognized configuration and failure issues and determine the needs for appropriate corrective action and verification.

Demonstrated ability in organizational skills, team building, coordination, and communication skills.

Reviewed and approved operational quality of system equipment.

Ensured the resolution of more complex installation and maintenance issues.

Instructed customers in the operation and maintenance of systems/equipment.

Acted as a liaison with customers on administrative and technical matters for projects.

Performed complex analysis and prepared reports on system problem trends and issues.

Provided leadership and work guidance to less experienced personnel.

Ground Electronic Maintenance Technician - MOS2841 05/2010 - 05/2013

United States Marine Corps

Deployed to Afghanistan

Responsible for the fielding, repair, and maintenance of all Marine Corps communications electronics equipment at both the battalion and company level.

Installed, diagnosed, modified, and performed field level maintenance on Ground Common Transmission Systems, Digital Fires Situational Awareness Systems, and Vehicle Intercommunications Systems.

Daily troubleshooting and repair of ground common radio systems, Ground Common Tactical Wideband Transmission Systems and electronic equipment at an organizational or intermediate maintenance activity.

Completed service requests, and to assist in the installation of Ground Electronics Transmission Systems.

As a non-commissioned officer, it was my duty to coordinate repairs and upgrades completed by junior Marines and to conduct quality control inspections of work completed.

Written and verbal reports to leadership in regards to equipment readiness, the creation and implementation of effective fielding plans of communications networks and logistical support.

Troubleshooting and repair of equipment from card level in the box to installations, fielding of systems, and any upgrades and modifications to better protect the war fighter.

Responsible to ensure that multiple FOB's/COP's received needed support, to control all manner of logistical needs for the RSC and the individual units, work flow, administrative needs of soldiers and civilian personnel, and training of both civilian technicians and EWO/CREW specialist's.

Ground Radio Intermediate Repair NCO - MOS2846 05/2006 - 05/2010

United States Marine Corps

Deployed to Iraq

Trained to diagnosed, modified, and perform repairs at the intermediate level on ground common radio equipment, peripheral devices, and related equipment.

Intermediate repairs to common radio equipment, requisitioning of parts, and processing equipment orders.

Performed complex diagnosis, repairs, and modifications to ground data/communications equipment.

Supervised ground data/communications maintenance activities and instruct in the use and repair of ground data/communications equipment and systems.

Complex repairs and modifications to data/communication equipment

Supervised the maintenance section or shop, and coordinated the evacuation of equipment repair with other maintenance activities.

Requisitioning of parts, and monitoring maintenance reports.

Provided technical assistance during the employment and installation of data communication systems.

Volunteer Experience

Self Defense Instructor 11/2015 - 12/2015

Major Impact Athletics

Trained intermediate and advance level classes in a variety of martial arts techniques

Taught unarmed defense via demonstration and hands-on training

Instructed group and individual children's and adult's classes.

Conducted weekly group sessions for students to practice with one another.

Scored students and tested them for belts and level of self-defense abilities.

Provided philosophical instruction to students concerning martial arts theory and mental standpoints.

Provided one-on-one lessons for serious students.

Contact this candidate