Quality Assurance/Data Specialist

RAJAPRIYA PALANIVELU(PRIYA)

acx4w2@r.postjobfree.com

ADDRESS: *** ********* *****, *************, ******* NY 14221

MOBILE : 716-***-****

Career goal: To work in a professional organization and contribute by utilizing my ability to analyse, organize and validate processes. My long term goal is to manage a team or a small organization.

Summary:

Experience in HP Quality center: Test planning and execution including bug/defect reporting & validation.

Experience in Regression testing, Negative testing, Functional and Non Functional testing, Smoke testing, Integration testing, Interface testing etc.

Experience in testing Android/iOS Mobile devices: created and executed Integration, Smoke, Regression, Functional, Non Functional testing.

Executed Android Mobile testing in multiple environments(DEV, QA, PROD).

Experience in working both Agile and Waterfall methodologies of Software development lifecycle.

Experience in reviewing technical & business documents to prepare appropriate test cases and test scripts.

Experience in gathering business requirements across multiple projects and business lines

Experience in IT service management (ITSM) ticket resolution & HEAT ticket system with strong emphasis on meeting business needs as defined in SLA.

Experience with Sharepoint, Accessing and Uploading/Downloading documents related to MTCC operations.

Experience in writing database queries using PL/SQL against oracle database. Used TOAD for Oracle as the IDE.

Facilitate daily status meetings to coordinate critical activities, manage engagements & expectations and to secure time-critical approvals.

Proficient with MS Office tools like Excel, Outlook, Powerpoint, Word etc.

Strong oral, analytical, written communication skills including ability to interact effectively.

QA/Data Analyst – Maximo Technical Competency Center (MTCC), Sodexo, Williamsville NY Nov 2014-Jul 2016

Project Description: Maximo Asset Management application is a single point of control over all types of assets production, infrastructure, facilities, transportation and communications by managing them all on a common platform which allows sharing and enforcement of best practices, inventory, resources and personnel. Maximo has been deployed over 800+ Sodexo sites globally across 47 Countries in 6 Zones and supports 28 Languages.

Key Contributions:

Recent experience as a QA Lead in Global Maximo Generic Work Order and Work Log interfaces validations with Client MGI using Enterprise Service Bus (ESB) as middleware. Wrote test scripts referring to Business use cases and performed both Inbound and Outbound interfaces validation using web service technical applications like SOAPUI. Made sure the retry functionality is working as expected while processing the failed messages. Validated Audit, Known Fault Error applications and audit messages in the message tracking system. Documented the defects found, recorded the test results and shared with Business team.

Participated in global calls as a QA lead for Maximo Generic Work Order and Work Log Interface related planning and testing.

Worked with Senior QA Analyst & Senior Project Manager to understand the Maximo Enhancement Requests and build Test Scenarios and Test Cases based on the Requirements documentation using HP QC.

Created Regression Test Scripts for Maximo Site Validation Tool.

Wrote Test scripts for v1.5 of Maximo Site Validation Tool which includes enhancements on New Site Custom validations and Existing Site additional data load template validation.

Provided suggestions to enhance Site Validation Tool Web Application using experience gained in validation of different versions (v1.4/v1.5) in multiple environments.

Validated Maximo Site Validation Tool v1.5 release to QA, STAGING & PRODUCTION Environments and has been instrumental in identifying issues in earlier stages of validation process.

Performed Regression Testing of Maximo Site Validation Tool during v1.5 change implementation.

Participated in Regression Testing of Maximo System SDLC Life cycle of Major Releases & System Updates in various environments and kept informed the Senior QA Analyst.

Performed multiple benchmark testing in various environments to analyse the response time of the Maximo application. Used web based application, AppDynamics to review user response times.

Performed Regression, Integration, Functional, Non Functional, Smoke Testing of Maximo Mobile Work Manager Application using the Android Mobile Device.

Performed Mobile intergartion testing for different languages in Android devices.

Validated the Enhancement Requests using HP QC and documented the test results for actual results with Screen captures.

Generated Test Results, Documented the defects found and communicated to Project Manager and Quality Assurance Analyst.

Participated in all phases of Site Data Load including evaluating Site Data Load Excel Templates, Loading the Site Data by converting the excel data as flat files into various Maximo Environments using Maximo Integration Framework and Validating the Site Data for Business Workflow of various applications like Service Requests, Work Order Management, Asset Management, Procurement, Inventory and Billing.

Evaluated the Site Data Load Templates for defined Maximo procedures to identify the data issues ahead of time to avoid reprocessing the templates.

Worked with Site Data Load Co-ordinator for all the issues found during the Site Data Load Process so can be communicated to appropriate Zone Personnel.

Worked with Maximo Administrator on resolving issues found during the Site Data Load Process.

Participated in Loading Language Translations to Maximo system for different areas of the application including Screen Labels, Report Labels, Meta Data and Classification/Offerings Data.

Validated the Site Data Load & Language Translations that the other team members performed and co-ordinated with the team members to resolve the issues found.

Participated in extensive validation of the new security group roles created to satisfy Sodexo Audit requirements in Maximo application in multiple environments.

Validation of Global and MTCC reporting for data accuracy and presentation.

Helped Data load team and Enhancements Review Committee in meeting business needs as defined in SLA.

Worked with the Architect and Developer to validate Flat Files interface on Purchase Orders, Purchase Orders Revision, Receiving and Billing.

Helped the team to identify procedural issues with Site Data Load Process and request to update Maximo Site Data Load Standard Operating Procedure.

Helped the L3 Support team to Review and Recreate incidents reported in HEAT system by Client/Customers.

Quality/Test Engineer, RPV Enterprises, Mumbai India Feb2011- Jan 2014

Project Description: RPV enterprises specializes is the distribution of various distillery products. RPVInvent is a home-grown .NET windows based product, developed to manage their inventory, invoices, accounts receivable/payable and billing processes. The software provided improved inventory control through automatically updating stock levels based on sales and purchases made. It also helps the users to process invoices in one place and schedule them to be sent automatically to customers, individually or in batches.

Key Contributions:

Reviewed and Analysed Business Requirement Document – BRD and created detailed test scenarios to validate the application functionality.

Prepared test plans, test scripts, test cases for complex solutions in billing and transfers in collecting information on services rendered to clients.

Tested the entire application and performed various tests like Positive & Negative, Business Functionality, Integration, and Regression, End to End and also supported User Acceptance Testing (UAT).

Involved in defect tracking. Preparing the Release notes

Attended and organized various meeting like, Requirement Review, Defects Tracking and effectively contributed for successful application delivery within the deadlines.

Participated in meetings to discuss the project status with the team, this includes assigned QA team, developers, DBAs and Business Analysts.

Analysed and validated the data to track and monitor services provided to the client.

Created daily and weekly reports for the General Manager to follow-up on process and criticalities met within SLAs.

Curriculum Developer/Instructor, Fevicryl-Part time 2009-Jan 2011

Experience in initiating, designing, organizing, co-ordinating and conducting curriculum-driven art courses or bespoke courses based on need.

Experience in handling students of all age groups – children and adults.

Managed group of instructors to execute the curriculum in an effective manner.

Projects

Tamilnadu electricity board (TNEB)

The project was done such that it could be extended to fully automate the substation control.

Analysed operation of electric substation and created software requirement, UI and prototype documents. Provided data inputs, validations, business logic, test plans for the software. This software was developed in Visual BASIC and Oracle.

Monitoring & controlling of 110/33kv substation

Southern railways - zonal electric traction training center

Ten day training at the southern railways overhauling division.

Education

Bachelor of engineering (Electricals & Electronics), Chennai, India

Achievements & Certifications

Won 2nd prize for the project ' Automatic Train signalling system' in electrudite2K+1, a state level technical symposium, Chennai, India in 2001

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