Manager Medical

Susan L. Miller

**** ******** ****** – PO Box **, Chest Springs Pa 16624

(T) 814-***-**** (C) 814-***-**** (E) ***********@*******.*** Executive Summary

Experienced Practice Manager and College Instructor with strong leadership and relationship building skills.

Core Qualifications

• Staff training/development • Staff development

• Employee Scheduling • Consistently meet goals

• Policy/program development • Organizational Skills

• Service Quality Improvement • Public Relations

• Quality Management • Workflow Planning

• Customer Relations • Fast Learner

• Account Management • Expense Control

Professional Experience

12/2014 – Present

Digestive Disorders Altoona, Pa

Responsible for patient care.

Maintaining patient charts.

Scheduling patients.

Electronic medical records.

Entry level billing/coding

All front office tasks.

03/2010 – 04/2013

Radiology Business Solutions Flint, Michigan

Lexington Radiology Practice Manager

Manage team of 12 radiologists.

Responsible for banking accounts.

Develop and implement volume reports.

Partnered successfully with the Radiology Department to produce a positive environment between the radiology technicians and the radiologist’s. 09/2004 – 03/2010

Mount Aloysius College Cresson, Pa

Instructor

Successfully improved student participation in the classroom through integration of creative role-playing exercises.

Developed and implemented interesting and interactive learning mediums to increase student understanding of course material. Used a variety of teaching techniques to encourage student critical thinking and discussion in courses.

05/2002 – 08/2004

Blair Medical Associates Altoona, Pa

Radiology Technician

Achieved departmental goals and objectives by instituting new processes and standards for the Diagnostic Department.

Coordinated with physicians and RN’s to develop care plans for patients. Organized, updated and maintained over 200 patient charts. Education

Marylhurst University, Marylhurst, Oregon 2009

Business Administration Health Care

Master’s Degree

Graduated with GPA 4.0

Florida Hospital College of Health Sciences, Orlando, Florida 2007 Radiologic Sciences

Bachelor’s Degree

Graduated with GPA 3.9

Mount Aloysius College, Cresson, PA 2002

Medical Imaging

Associate’s Degree

Deans List Fall 2000 – Spring 2002

Cambria Heights High School, Patton, Pa 1984

General Studies

Diploma

References

Dana Kopera

Administrative Director of Surgical Services

213 Loop Road

Hastings, Pa. 16646

[C] 814-***-****

Dr. David Rose

Interventional Radiologist, Altoona Regional Health Systems 2636 Manor Drive

Hollidaysburg, Pa. 16648

[C] 814-***-****

Matthew Phillips

Physician Assistant, Altoona Regional Health Systems 616 Orchard Street

Portage, Pa. 15946

[C] 814-***-****

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