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Customer Service Project Manager

Location:
Memphis, Tennessee, United States
Posted:
January 05, 2017

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Louvenia Dixon

Team Lead at Tech Installers -American System Corp

Memphis, TN

acx4r0@r.postjobfree.com - cell 240-***-****

Seeking a challenging Telecommunication and Customer Service oriented position with a strong focus on providing quality client/customer service.

Willing to relocate to: Memphis, TN

Authorized to work in the US for any employer

WORK EXPERIENCE

Data Collector

Black Diamond Cousulting - Broadlands, VA - January 2016 to Present Responsibilities

Collecting data from security machines all over the US Accomplishments

Make sure that people are safe.

Cable Installation Technician

Strategic Communication - Louisville, KY - November 2014 to August 2016 Responsibilities

Installed and terminated Cat6 cable in different location. installed class and unclass fiber cables. installed racks and cable tray the telecom closet. dress the cable path in the ceiling and underneath the floor and in the closet. Accomplishments

the ability to make decision and have a input with the site lead Tech Installer

Teksystems - Alpharetta, GA - October 2010 to September 2014 Performing various tasks such as pulling, terminating and testing copper and fiber cable, installing cable tray and various types of cable support hardware.Pulling Unclass, Secret and TS/SCI Fiber Cables. media converts. installing switches in the racks.Installing Security Cameras. Data Collector/ Cable Technician

Insightglobal - Vienna, VA - May 2012 to August 2014 Collect data from AIT ATR and AIT IO Scanning machines. Maintaining accurate information displayed on the monitors. Monitor the flow of traffic that comes in and out of the Scanning machines as well as the procedures performed by the Officers. Check the security procedures at the check points at various airports. Test the procedure of the security dogs at the check points. Check the procedure of the baggage’s that come through the baggage’s check in. Installed and upgraded computer network system for the government and travel throughout the United State. Also terminated and punched down the connection on a 110 and 66- block .Pulled the wiring and routed it to the closet for termination. I have tested Cat6, Cat5 cable and Fiber optics. Experienced in putting together a rack in the telecom closet . Team Lead

Tech Installers -American System Corp - July 2007 to January 2010 a Site Lead or a Project Manager Work independently or as part of a crew performing various tasks such as pulling, terminating and testing copper and fiber cable, installing cable tray and various other types of cable support hardware. Proficient in the use of hand tools, including various punch tools, test equipment. Proficient in the use of various types of copper and fiber cable and termination hardware as well as termination and testing procedures used on a day to day basis. Capable of reading blueprints and cut-sheets Driver

Professional Transportation Inc - 2006 to 2007

Pick up and drop off CSX Conductor and Engineer for the train and take them to Different location. Maintain the up keep and daily log of the vehicle maintenance. Meet& Greet Associate

The Convention Store - 2003 to 2006

Meet and Greet Clients at the airport or train station .Assist with luggage. Escort Clients To their transportation.

Tech Installer

American System Corp - 1995 to 2003

Installed and upgraded computer network system for the government and also did upgrades for US INS and travel throughout the United State. Also terminated and punched down the connection on a 110 and 66- block .Pulled the wiring and routed it to the closet for termination. I have tested Cats5, Cats3 cable and Fiber optics. Experienced in putting together a rack in the computer closet and. using the cats5 and cats3 tester. Independent Contractor

Child Care Providers - 1994 to 1995

Provided day and evening care for three children from ages 16 months to 3 years of age. Planned daily activities, study periods and prepared meals.

Appointment Clerk

Olan Mills Portraits Studio - 1994 to 1994

Scheduled appointments and confirmed with clients. Greeted and assisted clients as needed in the office. Answered calls and inquiries, route calls to staff members. Setup and maintain filing system for staff. Ordered office supplies. Traveled to different locations.

Clerical Assistance

Select Temps - 1993 to 1994

Answered the phones and operated a switchboard system. Did some light typing, filing, Xeroxing and faxing? EDUCATION

Spingarn STAY High School - Washington, DC

January 1990 to January 1990

Paul Lawrence Dunbar Sr. High School

1984 to 1987

ADDITIONAL INFORMATION

Qualifications

Seven years experience in Telecommunication service with good communication skills and the knowledge to complete any related task.

Active Security Clearance



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