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Sales Information Technology

Toronto, Ontario, Canada
January 05, 2017

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Profile :

Accomplished Information technology professional with over 16 years experience at Dell and IBM. Strong presales, sales, account management & interpersonal skills. Able to consistently meet quotas and maintain high levels of customer satisfaction. Strong presentation skills, customer centric focus. Ability to create business value and create “win-win” sales through use of consultative selling methodologies. Demonstrated skills in mapping complex business & technology issues to solutions offered by the organization.

Contract Work:


Working under contract.

triOS Education ; Oshawa, ON 2015-2015

Network administration education at triOS College. Hands on experience with Windows 7, 8.1,10, Microsoft Server and Cisco IOS.

Dell Canada: North York, ON 2009- 2014

Technical Sales Representative;

Configure and sell Dell Enterprise solutions to Public Sector and SMB customers. Carry Quota of $6M. Closed 2011 at 148%, 2013 at 128%. Certified Compellent Storage Architect and Certified on DPAK.

Manage Dell Channel partners across Canada. Fulfill channel partner requirements and assist with RFP responses to position partners to win.

Manage National Master Standing Offer (NMSO) for Canadian Federal Government.

Configure Storage Solutions: Dell branded EMC, Equalogic, Compellent.

PowerEdge Servers,Dell Network Switches and SonicWall Security products.

Software :Veeam, VM Ware, Appassure, Microsoft Server.

IBM Canada: Markham, ON 1997 - 2009

Networking Systems Sales Specialist;

Sold Cisco hardware, software and IBM services to Ontario public sector customers. Managed $5,000,000 Cisco/IBM Network Vendor of Record with Ministry of Government Services (MGS). Jointly sell with Cisco to accelerate buying cycles through regular product education to MGS employees. Attend weekly MGS internal meetings to uncover new opportunities. Contact customers on regular basis regarding Cisco End of Life and End of Support product announcements and advise on alternatives and replacement products. Contact customers regarding maintenance contract expiry for renewal or leverage to build a business case for new products.

Exceed targets 2006, 2007, 2008 by an average of 150%.

Won a Ministry of Government Services (MGS) 2 year contract extension after a 2 month evaluation period by demonstrating flexibility, responsiveness to timelines, and resolutions to outstanding issues.

Won contracts at 4 major hospitals with person to person wireless communications systems averaging $300,000 each, improving customer efficiency, response times, and safety.

Resolved relationship issues with St.Lawrence College resulting in a new contract for $700,000 for Cisco networking and IBM services by evaluating customer needs and creating a project scope and plan.

IBM Account Manager;

Hunter role and new business development in a defined territory. Market IBM’s full suite of products and services to inactive account base and generate new business. Work with business partners to jointly sell in territory.

100% Club 2003, 2004, 2005.

$2.1M win at Formica Corporation leveraging iSeries consolidation resulting in a 48 % customer cost savings on maintenance and an improvement of 33% in performance.

IBM e-business Solutions Sales Specialist;

Consultative selling role for IBM e-business solutions. Work with customers to define business case and identify potential ROI. Founding member of team, defined processes, train employees, liaison with sponsors. Average 30% year over year revenue growth, consistently exceed targets.

Significant wins included Danier Leather e-commerce solution.

Bell Canada: Ottawa, ON 1996-1997

Technical support analyst

Xerox Agent Sales: Toronto, ON 1994-1995

Sell Xerox solutions to midmarket customers on a 100% commission plan.


triOS College; Network Administrator Diploma; Oshawa, ON 2015- 2015

Hands on learning with Microsoft Server, Cisco IOS, and Windows 7/10, Powershell Scripting, Mobile Device Support.

Information Technology Institute (ITI); I.T. Diploma; Ottawa, ON 1996-1996

Total of 540 hours of software development in Oracle, PowerBuilder,

Visual Basic, Microsoft Access, Networking.

Concordia University; B Comm. Degree-Marketing; Montreal, QC 1991-1994

Harvard Case methodology employed throughout program.

Marketing research and business development projects working in a team environment.

Major in Marketing with courses in International Business and electives in French, Political Science.

Certifications & Career Development

Dell Canada: Certified Compellent Storage Architect

Force 10 Certified Networking Sales Specialist

SonicWALL Sales Specialist

IBM Certified Sales Specialist: Power 7, AIX, and Linux.

IBM Canada: 3 Day Networking Essentials

Question Based Selling (QBS): Delivered by Thomas A Freese, Author of 2 best sellers

IBM; Certified e-business Solution advisor

IBM; e-business application framework

Xerox Canada; Sales Training

Dale Carnegie and Associates; Certificate Effective Speaking and Human Relations

Sheridan College; Certificate General Management

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