Sales Customer Service

Heidi Lynn Lemmer* *** Whippoorwill Road, Wausau, WI 715-***-****

******.*********@*****.***

Objectives

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. Education

● North Central Technical College Administrative Assistant 1994/1995

● UW Marathon Campus Physical Education 1996/1997

● Edgar High School General Studies 1994 Graduate

Experience

02/2014 09/2015 Production Assistant/Quality Assurance/Inventory Control Crystal Finishing Systems, Inc. 2610 Ross Avenue Wausau, WI

● Assisting with loading and unloading aluminum onto carts, bandaging, punching window and door frames, entering inventory of all punched aluminum.

● Assisting the paint line with taking pieces of painted items, doing the boiling test, checking the mill, gloss, and spectrometer of the paint.

● Working independently, with accuracy, and being efficient for the assignments given to me.

● Communication with the supervisors on the quality assurance on aluminum in question coming off the line or going onto the line.

09/2009 – 04/2013 Sales Associate/Office Assistant Farmers Blend 3910 N Via Real Carpinteria, CA

Assisting with sales of bacterial soil amendments; utilizing my communication skills the company was able to help Farmers Blend enter this market successfully.

Data entry, coordination of customer support.

All jobs at hand in a small company, including office maintenance. 2007 – 2009 Advertising Sales Associate

Wausau Daily Herald 800 Scott Street Wausau, WI

Sales contracts, data entry and filing, assisting sales representatives. Worked independently from the office.

Assisted HR with payroll by collecting and calculating time card and mileage information of sales reps.

Increased advertising income for Wausau Daily Herald with my excellent sales skills. 2004 – 2005 Purchasing Assistant

Lincoln Wood Products 1400 W. Taylor St. Merrill, WI

Data entry, invoicing and billing, aging reports.

Maintaining contacts with vendors on daily basis, verifying parts deliveries.

Maintaining customer relations and excellent customer service in challenging and quickly changing situations. 1999 – 2003 Inventory Clerk

Cellular One 1000 Stewart Ave Wausau, WI

Allocated and balanced complex store inventories for over 100 Cellular One locations for stores and sales reps.

Special additional training enabled me to smoothly manage inventory flow.

Communicating with stores on a daily basis to schedule supplies and staff hours using specialized software I was trained to use.Skills

● Mastery of Microsoft Office programs (Word, Excel, PowerPoint)

● Experience with QuickBooks and with maintaining office budget

● Client retention: ability to handle and solve the problems of clients

● Communication, sales and marketing, multitasking

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